Excellent and quick service on my tire. I'm traveling, and they got me back on the road right…read moreaway. I recommend this business highly!!

I appreciate the team that is currently there a lot! They're really awesome with the work quality…read moreand value for the money. They'll remain my go to!

I'm still trying to figure out how a $1500.00 tire quote and an alignment with a 5% equals out to…read morebe $2065.00. I know or hope that the alignment didn't cost that much? I know that they have to include taxes, but really? Plus my truck is a XD Diesel Truck, which means that the tires have different tire pressures than the light 1/2 ton pickup trucks. Their technicians deal with tires every single day and should know that and should know the difference in tire pressures for the different style of vehicles. If they don't know that information, then that's what your training program is for. If you don't have a training program and all else fails, look inside of the driver's door jamb. The manufacturer puts their sticker with their tire information and tire pressures there. Don't fret though, the dealerships get my tire pressures wrong when they rotate my tires and don't correct the tire pressures when rotating the tires. When I left the store and my low tire warning pressure sensors activated on my driver's panel screen, I scrolled to the tire pressure readings and sure enough they showed 36-38 PSI in the tires. I called the store and luckily they hadn't closed yet, it was after 5PM when they finished my truck. I explained to the Manager what was going on and he must have had the technician close to him when he tried to explain to me that it would take some rotations of the tires to reset the tire sensors. I was like four miles away from the store already. Then I explained to him the type of vehicle that I had and it "clicked" in their heads and the technician admitted that the wrong incorrect tire pressure was put into the tires. He told me to bring it back and he would fix it since everyone was gone. I told him that I had a compressor and that I would fix it when I got home then it would be done correctly. I will say that they do a lot of business there at the store and work safely from what I observed. They might want to work on keeping the outside area free from debris. Tires can pick up the debris that is laying in front of the bay areas on the ground. Get a robotic street sweeper or something to keep that area clean. But they are a busy facility that looks like they do a lot of work. From what I seen and heard if you have safety issues with your vehicle they will address the issues with you and fix them so that your vehicle is not a safety hazard leaving their facility. I totally agree with them with that policy. PS, getting the same tires from the dealership who would not price match would have been an additional $300.00 more on the tires.

Every time i am coming to the store only one technician refuse to rotate the tires and request to…read morereplace my tires on different cars.His first qestion was:did i buy the tires from his store.That was first attempt for exuse not take me.. The second exuse he tried to tell me :front and rear tires have different size.Yes!That on Tesla.After that qestion i can predict :he will refuse it again like was in other car. After that shop i did in other shop without any issue

Great store, great staff. Store is being updated and looks amazing. Prices are excellent and I…read morecouldn't be happier.

Fast, friendly, didn't try to upsell me. I will use them from now on. Definitely recommend!read more

Have used Billy Craig several times for services. Work is done correctly for a very fair price…read more Great communication and I trust them with my vehicles.

If you want to have your wheel bolts ruined, and not be able to get the wheel off, then go to Billy…read moreCraig.

Great friendly service. They wont try to sell you unnecessary Services…read more Highly recommended

Came here to get my transmission fluid check and was very pleased with the way David helped me…read more Very nice and helpful guy. He flushed my transmission fluid and also took out his time to test drive my car to see if there was something else wrong with it since my car beenaking weird noises and was very honest with me. He also recommended to a person who specifically fix what was wrong with me car. Friendly staffs! Also they have a porch waiting area outside so if it is a nice day and you want to sit outside, you also can.

The last time our van had a problem, it was en route home from Florida, on a sunday, with nothing…read moreopen in Benson, NC, and it turned out our van's transmission was caput. Talk about a kick in our collective crotches. So this time around, on a longer trip, and the van having aged a bit more, we were all half expecting to not make it home. And cue the funny noises and bouncing. We pulled over to investigate what the cause might be, assuming the worst, and feeling uncomfortable with continuing the remaining three hours to Hot Springs, we called Triple A to find a reputable helper. The only time I had ever been to rural Texas (where we were wasn't particularly "rural" but it wasn't a city, and we could have been stranded) was via films like "Texas Chainsaw Massacre" so I had no idea what to expect. We pulled off the back road type setting to Rychlik to find a parking lot FULL of vehicles, and a bunch of garages with occupied lifts. We assumed we'd be stranded for hours--DAYS EVEN!!!--and had every plan to call the next venue and tell them we wouldn't make it. However, within 20 minutes, they had diagnosed the problem, and less than an hour later, we were back on the road heading to our next show. I can't say enough for a mechanics shop that puts other projects on hold to help the city folk get to their next concert on time. Amazing service--really got us out of a bind!!

I spent over $4,000.00 for 2 separate repairs to my BMW and over $2,000.00 for repair to my JAGUAR…read morelast July and August. The repair to the Jag was ineffective (coolant odor) and the BMW had to be repaired within 2 weeks at a cost of less than $500.00 at another mechanic shop. I do believe they "saw me coming" simply because I also own a brand new Mercedes and a Jeep. I will never go back.

Absolutely amazing service performed on my vehicle by 990 Tire Service. Amazing customer service…read more Good people, great experience. FIVE STARS. Can't say thank you enough.

Kolby Holder and his staff did a great job getting new tires on my boat trailer, repacking…read moreBearings, and fixing the master cylinder on my trailer brakes. Quick service, great job, and fair price! I highly recommend them.