I wanna say first off these are one of the most genuine and caring establishment I have ever been…read moreto that actually takes pride in there work and lenient there fast at there work and get the job done I'm from Houston Tx and came down here for work there work is so good I will come back even I was 300 miles away you guys ever in the Mount Vernon area / Scroggins these are the guys to go to Big shout out to Peter and Lynda

Been using South Franklin Automotive for years now and will continue to. Fair, knowledgeable,…read morefriendly, and most of all honest... Always a pleasure working with Darla and Peter..

The best repair shop I've ever been to. Mark, his wife, and his crew are people I will never forget…read moreand will be forever thankfully for. If you want to be treated like family, given a great deal, and need a skilled mechanic, this is the place to go.

If I could give less than one star I would. I took my car to Mark to replace an EGR tube which we…read morehad already purchased. Almost a week goes by and finally the car is ready to be picked up. (Prior to dropping the car off the only issue we had was the spark plugs and wires had just been replaced and this EGR tube Broke during this process. ) upon arrival, Mark tells us that the motor in my car is bad and it "might not even make it to the house" which is less than two miles from the shop. We pay the 259.00 he charged for what he's already done and go pay for a motor from a salvage yard (which they guarantee), with the agreement it will be picked up and Mark will replace the motor. Almost two weeks go by and we get the call that the car is ready. It was picked up by a family member as I was at work. The moment I get home I check it out thoroughly. Right away I notice there's a whirring/chirping sound which does not sound like a belt but rather a bearing or pulley. The oil was also well over full. The gas cap was missing entirely. There's now a pinhole in the coolant reservoir which is losing water and very fast. (never had lost water and I'd had it over a year) the next day I took it to Mark who was defensive that I implied something he'd done caused the issue with the reservoir. He agreed to replace the reservoir (which he did with a used one) and tells me the tensioner is bad after repeatedly trying to clean the brand new belt and looking at the car for about 30 minutes. Also says he's not sure what happened to the gas cap but has one there that he replaced it with (car had over 3/4 tank when I left it and had less than 1/4 when I picked it up). We bought the tensioner and Monday afternoon Mark replaced it. I filed a complaint with the better business bureau because ALL of this should've been seen before he said the car was ready. All of it. The next day I check my coolant level and it's almost empty with an oily residue on top of what little is left And the air conditioner which worked perfectly before it's now blowing hot air. I refill the coolant, take it back to Mark. When I pull up he lets me tell him what's wrong and then says "After what you did to me? Filing a complaint on me??" I say "yes, I'm very unsatisfied with the quality of your service here. I DO expect you to make this right" so he says "if its something I've done then I will but if not..." And dusts his hands off dramatically. I said "well, the air conditioner never had issues before, since it was replaced less than a year ago. And the car never lost coolant before and never had residue before so I don't see how it's NOT something you've done." He has an attitude and says there's nothing he can do about it tonight, I'll have to bring it the following day at lunch. He did some exploring on the coolant and let some air bubbles out and said to just watch it, he wasn't really sure what could be the problem. The next day my fiancée took the car back and watched as Mark ran a dye test on the A/C. He spilled the dye right in the fan which got dye all over. Then after a lot of looking said he saw a leak in the condenser which was probably "caused by a rock ". And refused to fix it further. This week the same whirring/chirping is back and my fiancée is so done with him that we're taking it elsewhere to be diagnosed. THE WORST EXPERIENCE I'VE EVER HAD WITH A MECHANIC!!!! Do not take your stuff here unless you want to pay high prices for sub par work at best. We're out over $1600.00 and the check engine light is still on too.

Really good mechanics. They took on a task that no other Mechanic in town would. I was very…read moreimpressed. very honest andfriendly service

Gnk automotive is the absolute worst. I brought in my car to get my air fixed and the problem was…read morenot resolved . I paid almost 500 hundred dollars for a problem that was not fixed. The customer service was horrible and they are horrible. If I could give zero stars I would HORRIBLE HORRIBLE SERVICE.

Great service! Very honest shop. They were straightforward about the repairs needed and clearly…read morecommunicated process and completed my car within timely manner. Highly recommend to anyone looking for good quality work and honest treatment.

This place came highly recommend by someone that I trust. When I dropped my car off, they acted as…read moreif they weren't interested in working on it, but I left it anyway. He told me that he was going on vacation in a few days and that he would get to it when he got back. I left it anyway. he didn't tell me that his vacation would be three weeks. In the fourth week I contacted them to check on the car and was told that they would have to work it in. A week later, I stopped by the shop at 4:45 to let them know that I would be picking up the car to take to another shop, and they were already closed. The sign on the door states that the hours are 8-5 closed for lunch 11:30-12:30. On Monday on the sixth week, He calls to say that it is ready. I got to the shop at 11:25 and the door was already locked. I called to let him know that I was there and he said that he would be back at 12:30. I said ok. I'll be here. He did show up at 12:00, clearly angry. We exchanged money and papers without him uttering one word. Just grunts and humps. The transmission works as it should. So he did good work, but unless you don't need your car for awhile, don't use this place. They are closed more than they are open. This guy has real anger issues.

had took my car to get aligned and i honestly don't think they did it at all. its jerking more to…read morethe left then ever now. just be very cautious using new places

The few times I've been up here chate and rodney have been the ones to accommodate me with my tires…read morethey are great guys and I really appreciate them for the work that they do but what I don't appreciate is how the rest of the crew don't work as a team and they always the ones there to service you at all times they need to be appreciated and applauded for the work they do

If you're a Veteran, you might want to take your money elsewhere. I will never use them again and…read morewill take my money elsewhere. When I called and discussed my issue with them, they mocked me and laughed at me (I could hear them laughing in the background) while I was discussing the issue with them. TX is going to stop vehicle inspections requirements starting 1-2025 just a FYI to everyone.

I've been doing business at Pittsburg Autolube for many years. Their professionalism and excellent…read moreservice starts the moment you pull in. I can always count on my needs being met in a timely manner and know that when I leave I've experienced a job well done with a business I can count on. There are no pushy sales but I can rely on them to tell me what is needed to keep me and my family safe on the roads. I would rate them 10 of 10 for quality service.

I went to this shop a couple times to ask them questions. they were very professional and helpful…read more I had them work on my exhaust and once they were done they recommend that I drive over the weekend to see if it's what I like. so far I like they work they done. if I have future work that need to be done on my car I would go there.

A great muffler shop. The work is done to fit your car and…read morethe employees are friendly and helpful. If your in town and need to get some muffler work here's the place

So thankful for Michael. He was able to come quick even though it was later in the day, resolved my…read moreissue quick and was sooooo unbelievably kind! I highly recommend if you have any RV issues. I am alone while my husband is away working and was so worried when a wind gust blew my deck awning out of the wall and back over the top of my RV. I feel much better and safer knowing if anything else comes up that I have a reliable place to call.

I cannot say enough about Rachael. I called while we're on the road. Our AC went out in our front…read morecab. it was not something they could fix, but they gave me some fabulous suggestions and took the time with me. I answered their phone call back immediately. It never happens anymore. I will certainly use them and tell everybody. I can about them. Great customer service. Spot on.