1. Castaway Realty

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South Haven, MI

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Ask the Community - Castaway Realty

Beachwalk Properties Vacation Rentals

Beachwalk Properties Vacation Rentals

(6 reviews)

Our recent stay at 111 South Haven would have been nice if there wasn't major construction going on…read moreat the house next door. We had to put up with buzz saws and pounding from 8 am-6 pm. We couldn't be outside on the front or back porches at all, and had to have the 1st floor blinds down all day as the workers were so close ouside our windows. We actually left a day early because it was so annoying and not relaxing. We would've appreciated this being disclosed in advance and being given the opportunity to rebook later or receive a discount for the inconvenience. This was a pricey rental and it was very disappointing not being able to be outside at all. The rental agency stated that it was out of their control but offered nothing for the inconvenience. Very poor customer service.

Our recent stay at 127 Clinton from Friday, August 29th to Monday, September 1st. Unfortunately,…read morethe conditions of the property made our experience unpleasant and disruptive. From the beginning of our stay, we encountered an intense sewer backup odor that persisted throughout the weekend. As time went on, the smell worsened, accompanied by noticeable mold and mildew odors. We communicated immediately and on several occasions that there was an issue at the property. Beachwalk Properties was non responsive on several occasions. On two occasions, we were asked to leave the property so staff could attempt to address the issue. Despite these efforts, the odor remained and we continued to be significantly inconvenienced. Beachwalk informed us there was nothing else they could do and there were no other properties available for our large group Staff onsite acknowledged that while roots were cleared from the system, the basement had not been properly remediated--leaving the property in a state that was neither safe nor comfortable for guests. Beachwalk Properties declined any compensation for our inconvenience and I'll add were unkind. We will not be renting from them again and buyer beware.

Castaway Realty - realestatesvcs - Updated October 2026

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