Katie Howser is the absolute best! She supported me through my journey of providing 100% breastmilk…read morefor each of my four children for a full year. While I was fortunate to have an abundant supply, Katie was always incredibly supportive of whatever path I chose, including transitioning to formula if needed. Her care goes well beyond breastfeeding--she is there to support you with whatever you need. Whether it's teaching you how to swaddle, showing you how to safely bathe your baby, or simply holding your little one so you can take a well-deserved minute to breathe, she does it all. I would recommend Katie to anyone. She is a truly amazing lactation consultant!

I honestly can't say enough good things about Katie. I worked with lactation consultants with my…read moreprevious baby, so I thought I knew what to expect--but Katie is in a completely different league. The depth of her knowledge, experience, and professionalism is unlike anything I've encountered. She helped me through literally every postpartum breastfeeding challenge I had. She recognized that my baby had reflux and a cow's milk protein allergy before our pediatrician did. She helped me finally get recurrent mastitis under control and, more importantly, taught me how to prevent it from happening again. She guided me through a difficult oversupply, improved my baby's latch, and always had practical, thoughtful solutions. What really sets Katie apart is that everything she recommends is evidence-based. When we discussed different treatment options for mastitis, she even sent me research articles explaining the reasoning behind her recommendations. I never felt like I was just getting generic advice--she took the time to educate me, answer every question, and make sure I understood the reasoning behind everything. Knowing she trained at Cleveland Clinic made so much sense after working with her. Her level of expertise is truly exceptional. I can say without hesitation that working with Katie was one of the best investments I made after having my baby. She is worth every single penny, and I recommend her to every expecting or new mom I know. If you're wondering whether to book with her, do it. I truly don't think you'll find anyone better.

My wife and I had Jordan from Doulas by the Bay help care for our newborn overnight from 11 p.m. to…read more7 a.m., and she quickly earned our trust. Jordan is young, eager, and incredibly attentive. Throughout every overnight shift, she remained awake and alert, always ready when our daughter needed her. Most importantly, she cared for our baby with the same patience and gentleness we would ourselves, which gave us tremendous peace of mind as new parents. Her reliability was equally impressive. She was consistently punctual, arriving between 10:58 and 11:00 p.m., and was always respectful and ready to help. Trusting someone with your newborn is no small thing. Jordan made that trust easy. I would confidently recommend both Jordan and Doulas by the Bay to my closest friends and family, and we'd happily welcome her back into our home. Thank you, Jordan, for taking such wonderful care of our little girl!

We had an outstanding experience with DOULAS by the BAY. They matched us with Mary Ann Cherie…read moreWolowski, who was with our family for the first eight weeks after our baby was born. She started right on the day after delivery while we were still at the hospital. This was incredibly helpful because it allowed my partner to focus on caring for our toddler while I recovered from my C-section and bonded with our newborn. Mary Ann was exceptional in every aspect of newborn and postpartum care. With her background as RN and an experienced nanny, she confidently took charge from day one. She handled everything--from swaddling and keeping the baby on a feeding schedule to making sure I stayed on track with pumping. She always had my pump parts cleaned, sterilized, and ready to use, which made those early weeks so much easier. She also gave me invaluable breastfeeding support. Thanks to her guidance, I established a full milk supply within just three days of my C-section, and I'm still successfully breastfeeding. She also referred us to an amazing lactation consultant who was an absolute game changer. Mary Ann was meticulous about everything baby-related and followed best practices in every detail. Her logging and tracking were incredibly thorough, giving us complete peace of mind. She was professional, respectful, organized, and kept everything spotless. The greatest gift she gave our family was rest. There were moments when it almost felt unreal how much recovery time my partner and I were able to get because we trusted her completely. She would even bring me a glass of iced water wherever I was--a small act of kindness that made a huge difference in my recovery. Because she took care of so much, I was able to focus on postpartum healing and even carve out time for simple self-care, like getting a haircut. Although her primary responsibility was caring for our newborn, she also formed a wonderful bond with our toddler and always made him feel included. She consistently went above and beyond by helping keep our home clean, making countless trips up and down the stairs without ever complaining, and never leaving before everything was tidied up--even if it meant staying a little past the end of her shift. We're incredibly grateful to Doulas by the Bay for matching us with someone who fit our family so perfectly. The agency made the process smooth, and Mary Ann exceeded every expectation we had. We wholeheartedly recommend Doulas by the Bay to any family looking for expert postpartum support. They gave us the gift of rest, confidence, and a much smoother transition into life as a family of four.

We've had such a wonderful experience with Lexie (Alexandra) from the time she was our lactation…read moreconsultant during our stay at CPMC Sutter through sessions at Newborn Connections post-delivery. She has been so kind, patient, and open to our million questions as first-time parents. In the hospital, her warm presence helped me feel calm despite not knowing what I was doing at all with breastfeeding. Even after leaving the hospital, we knew we wanted to continue seeing her and drove all the way back just to see her. She's helped me with my baby's latch, pumping volume, and most importantly, our feeding plan, helping to adjust based on our needs and goals. She's always encouraging and never makes us feel rushed. If only she was available for in-home sessions! The space at Newborn Connections is also great in that the store sells everything you could need at a reasonable price, and there's a community room where you can feed and weigh your baby. My only gripe is that parking is expensive.

Terrible customer service giving my Wife who is 4 days postpartum a hard time when it comes to…read morerescheduling appointments. Thank you for that Michael S.

Jenn completely changed my postpartum experience for the better. We got home from the hospital and…read morewere lost when it came to establishing a feeding routine that would be sustainable and support our little one. She spent so much time and energy and thoughtfulness walking us through a solid schedule and approach that worked seamlessly in our lives. She doesn't provide a standard approach, but rather tailors her recommendations to the family and baby at hand. Jenn came highly recommended from a friend and our pediatrician said that she's one of the two lactation specialists that she relies on in her practice. Highly recommend working with Jenn.

Jenn made a huge impact on my breastfeeding journey with just one visit. I had been triple feeding…read morefor weeks and had contemplated giving up on breastfeeding. Pediatricians weren't able to give us a path off of supplementing and we had gotten a lot of overwhelming advice of various treatments to improve transfer. Jenn did a thoughtful evaluation and gave us a very straightforward and actionable plan to transition off of triple feeding. She really built up my confidence around breastfeeding and within two weeks we were exclusively nursing. She also checked in a few times in the following week to see how things were going. Overall a really positive experience!

Janet L. was incredibly warm, kind, and compassionate when she helped us over the first couple of…read moremonths of our daughter's life! She blended into our new family seamlessly and was so helpful as we got used to life as a family of three. My husband had some tricky tech requests and she was super willing to work with us to get all the systems set up. She was beyond accomodating and was able to either wake me right before a feed or just handle the night feeds with pumped milk, depending on the night/timing. She was wonderful and helped us so much - would recommend her to anyone looking for a night doula!

We had two amazing doulas for our second daughter, both covered through my Carrot benefit at work,…read moreRhona at night and Julie during the day. Rhona was our overnight doula for both of our girls, and honestly I don't know how I would've gotten through those first months without her. With my first, she helped me figure out breastfeeding, kept me going on the hard nights, and taught me how to pump so I could actually get some sleep. With our second we had jaundice and an unplanned trip back to the hospital and Rhona was such a calm, steady presence for me while I got through it. Rhona is just so good at what she does, and clearly cares a lot about the families she works with. Julie was equally wonderful during the day. She's sincere, honest, and has this calming way about her. She normalized so much of what I was feeling and hyped me up until I actually felt ready to handle life with two kids. Genuinely fun to have around too, even on the rough days. We're so grateful for both of them and would recommend them without hesitation.

I called Caroline in full panic mode with my wife stressed and in tears as our newborn screamed and…read morecried refusing to breast feed. I asumed we were the unhelpable case. I was wrong. I always assumed that a baby was born and it automatically knew what to do when it came to breastfeeding. I was wrong there too. Caroline came to our house and within an hour had our newborn latched and feeding and my wife crying again, but this time tears of joy for being able to feed her baby. The journey continues and we learn something new every day but some order has been restored. Thank You Caroline!

Caroline is the truly the best! Stop reading other lactation consultant reviews- she is your…read moreanswer:) She is amazingly knowledgable, has years of experience (and raised four kids of her own!) and is the most kind and supportive person you'll ever meet:)  When my son was 3 weeks old I developed a blocked duct. I was concerned and decided to contact Caroline for some help. The blocked duct turned out to be a blessing in disguise. I met Caroline and she completely changed my life as a Mom:) Caroline helped me resolve the blocked duct but more importantly helped me learn about my baby! I spent an hour with her and after practicing her techniques for a few days I felt like a new person. My son was sleeping better and I felt like we really understood each other! She continues to be fabulous resource for all things involving babies! I can't imagine life without her:)

I am sure I *could* have gotten along without Caroline, but thank goodness I didn't have to…read more Caroline is amazing. She's one of the best teachers I've ever met--gently guiding and encouraging you to find your own best answers with unparalleled patience and good cheer. I didn't think I'd need a lactation consultant but hired her as a postpartum doula--I knew a lot of new moms who had trouble with breastfeeding, though, and I am so so glad that I was lucky enough to have Caroline around from the very beginning. With her help I got breastfeeding going smoothly and experienced very little trouble. You'd think breastfeeding is the most 'natural' thing in the world, and it is! But having a friend there to help you over the bumps in the beginning is invaluable. I also joined the new mamas group and loved every minute of it. Whatever reason you have for seeking Caroline's services, you will not regret coming to her. Do it now! You'll only regret any delay once you've worked with her.

Caroline is amazing. There aren't enough words to express or quantify how she has helped us. We met…read morewith her before our baby was born to get advice on breastfeeding after delivery and talk about our questions and concerns. She then came to our house several times after our baby was born. We had a very difficult birth, with several serious complications for both my baby and me, resulting in a week in the NICU for my baby and an extra week in the hospital, including readmission, for myself. We received some lactation support in the hospital, but it paled in comparison to the care and support we received with Caroline. Her advice not only covered breastfeeding, but also in recovering from the physical and emotional trauma of our birth. She also helped me navigate my seemingly low supply and was the only provider to listen to us when we were concerned about our baby's low-ish weight gain. After charting his weight, confirming my output, and checking our baby, she identified that the issue wasn't about supply; our baby had tongue-tie. Even our pediatrician didn't check for this and didn't seem to bat an eye when our baby's weigh was almost the same between two visits that were several weeks apart. After meeting with a specialist and resolving the tongue-tie, our little guy was able to nurse much more efficiently and his weight got back on track.

This was now my second time working with Aki for my second child. I was so grateful to be able to…read morework with her again. She is so patient and kind and I appreciate the amount the time she spent with me to make sure everything was okay with me and baby. My pediatrician noticed my baby had a tongue tie, so I immediately reached out to Aki to be seen. She was the one to recommend an ENT to me to better evaluate the tongue tie and decide whether we should do a tongue tie release or not. We ended up doing the release and Aki saw us for a few sessions after that to make sure everything was going well. Highly recommend!

Aki is an amazing lactation consultant and so easy to work with. She had a calm demeanor and always…read morepatiently listened to my concerns. She worked closely with me since day 1 when we brought the baby home. Having her visiting us at home made it much easier than going out somewhere else. I had issues with my milk supply and Aki patiently troubleshot and gave me a lot of great recommendations. My baby loved her presence and thrived. When the baby had tongue tie and latching issues, Aki recommended a great doctor who treated my baby well. If you are looking for a lactation consultant, I'd highly recommend Aki and get her to visit before giving birth. I made a few mistakes and wished that I've met her earlier. Overall, we couldn't thank her enough for her support. She is truly a gem.

TLDR; YES if you're a first time mom considering Kinspace, you need to sign up. It might seem…read moredaunting (another thing I need to do NOW?) but trust me it's worth it. My baby and I started at 2 months postpartum, have done a full year of Kinspace, and just "graduated." We've learned so much! Susan is phenomenal. The community is amazing and supportive. You'll meet local moms with babies of the same age, and together tackle a bunch of parenting "firsts" in the first year. I can't imagine going through it all without Susan and our mom group.

Hands down, this was the #1 best thing I did for myself and my baby postpartum…read more Susan has created such a safe and welcoming place for moms to meet other moms and learn about all things motherhood. Motherhood can be incredibly lonely and isolating and meeting up with the other moms weekly was truly a blessing. We learned so many tips and tricks and Susan always answered all of our questions. I not only came out of the group with so much knowledge but now I have a whole group of mom friends and friends for my son! I am so incredibly happy I joined Susan's group and I encourage every new mom I know to do it too.

Sarah provided me with compassionate and expert support in my journey feeding my kiddo. I greatly…read moreappreciated her warm, non-judgmental approach and her wise advice. She was able to meet with me on short notice, followed up via text to check in on me after our first appointment, and has fielded several questions via email, even while she was traveling. I am very grateful for her support and would highly recommend her!

At 5 days postpartum, I was feeling incredibly stressed and overwhelmed, but Sarah came to our home…read moreimmediately to help. She spent several hours with my husband and me, teaching us everything from the basics of breastfeeding and milk supply to the specifics of breast anatomy. Her calm demeanor was exactly what we needed; she completely eased my anxiety and gave us the confidence we were lacking. This was truly the most helpful support we've received since coming home from the hospital. If you are looking for an expert who is both knowledgeable and deeply compassionate, look no further.