Been to Cassanova twice in a couple of weeks and had two completely different experiences. The first time I had the best steak i've ever had - A huge fillet steak with a Dolcelatte cheese sauce cooked to perfection. On that occassion we had a superb meal, and ok service.
I went a second time however, and had a very bad experience. We were being served by either the head waiter or owner, and he was one of the rudest waiters I've ever had. Upon a minor complaint over the food (mussels hadn't opened up showing they were off) he made absolutely no apology, just shrugged his shoulders and said they're only for show - which in a seafood risotto I'd argue they're slightly more than that.) We had also just popped in for a quick light meal (a main course each and bottle of wine) but when he realised we weren't ordering starters and deserts he was incredibly rude, and ended up taking the food off our table before we had actually finished (cutlery still in our hands!)
I've still given 4 stars due to the amazing steak and decent atmosphere, but due to our second experience I don't think i'll be going back again! read more