I made an appointment with Casandra to get hair installed and was told it was 100% human unprocessed virgin hair, the hair would last 3 months and it was able to be washed, dyed, and have heat applied to it. A couple days after wearing the hair and doing a cold wash (as recommended by the seller), the hair got hard, dry, tangled and stiff. Needless to say it now looks like crap. I took the hair to a professional who told me this was not 100% human unprocessed virgin hair. I was a little skeptical when she started, because the hair had no packaging (it was loose in her box), but she seemed legit. The hair also does not match my hair color as she promised it would. read more