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    Cass County Metals

    1.0 (1 review)
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    Services - Cass County Metals

    Gutter cleaning

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    Easton Roofing

    Easton Roofing

    4.4
    (59 reviews)

    Our roof needed repairing but it didn't need to be replaced. The top of our roof is flat and if we…read moreget water in our house, it comes from that flat roof. The company who'd replaced our roof didn't replace the flat part. They said it didn't need to be replaced. It was a rainy day when they collected the check. As soon as they were gone, our family room ceiling opened up and gallons of water poured in. The roofing company agreed to replace the flat roof but they did a sloppy job. I had someone on my roof who was screening off areas where critters could access our attic and they told me that flat roof needed to be replaced, sooner than later. I contacted several companies recommended by people on the Nextdoor app. One company came out to give me a quote but never returned my calls. Another company told me they were only doing roof replacements. I appreciated their honesty. I was very specific when I called roofing companies; I didn't need a new roof. One guy came out and told me he could contact my insurance company and tell them my roof had been damaged from a storm. We'd not had any damage to our roof from storms and that's bordering on insurance fraud. I decided to check out Yelp recommendations and saw that Easton had a lot of good reviews. When I called, they were very nice and told me they'd send someone out. The guys from Easton were there on time and they gave me an estimate. The estimate was very reasonable so I called to schedule the repair. The workers were very nice, professional, timely and they were there everyday until it was finished. They cleaned up after the repair so I wasn't finding random pieces of roofing material. Everyone, from the woman who answered the phone to the guys who did the repair was very nice and the whole process was seamless. Easton completed the repair and after years of checking ceilings, I can finally relax. Another contractor I'd used to remodel our house often needed access to the roof. I didn't ask him to check the flat roof but while he was up there, he wanted to check it out. He assured me they'd done a very good job and then asked for their info so he'd have the name of a good roofing company if one of his clients was looking to replace their roof. When an outstanding contractor is impressed with the work done by another company and asking for the company's info, that says a lot. If we have to replace our roof, we'll definitely use Easton and if anyone needs a roof replacement or repair, I highly recommend them. They've earned those 5 star reviews.

    I now have a Wonderful roof and gutters. They look great. I am so thankful everything was so easy.read more

    HT Roofing & Construction

    HT Roofing & Construction

    4.8
    (9 reviews)

    I had loved working with this group over the years for quality gutter cleaning, but unfortunately…read moresomething must've shifted. My latest experience was just OK. The communication that had been so key early on had faded, and I honestly didn't know if we were on the schedule or had been completely punted. I had to follow up to ensure things were on track. It took multiple weeks to have someone out. I think it's because of the frequent rains throwing off the schedule, but again it felt my messages were sort of going to a void. They gave me about an hours notice when someone was coming out, and he did a really nice job. I was very surprised when I got the bill and it was $125 more than it's ever been in the past. Especially surprising because the email thread we had been going back and forth in had our prior invoice at $275, not at $400. When I asked what was up they cited that it took their employee three hours and my gutters were more clogged than before. To me, nothing has really changed, if anything we have had more trees trimmed back, and more importantly, I didn't know that would affect the cost so dramatically. It had been under a year and half since I last had them out. Had I known, I absolutely would've gone with a more reasonable option. I also felt like their response was a bit off-putting, and I'm surprised because again we've hired them at least three times and I've had such positive interactions up until now. I'll be looking elsewhere moving forward; they do a nice job, and are a professional enough company, but the lack of customer service and shockingly high bill will have me finding a new go-to for my annual gutter cleanings.

    This company is outstanding! From beginning to end this crew has been amazing to work with for our…read morenew roof install - communication, inspection and cleanup exceeded our expectations. They went above and beyond to get the venting in our attic upgraded, they sealed some wood rot on our chimney just to buy us some time so it wouldn't leak before we could get new siding and paint, and they did a cleanup and inspection three times. I would highly recommend Junior and his crew!

    Brown Roofing

    Brown Roofing

    2.3
    (3 reviews)

    A representative of Brown Roofing, ("Rep") knocked on my door on 4-Jun-2018. The Rep was assessing…read morehail damage for homeowners in the area and offered to check my Property. My fiancée allowed him access to the roof and grounds. The Rep checked the damage to the roof and siding of the house, garage and shed. Before leaving, the Rep collected my State Farm ("State Farm") insurance information and provided a copy of his initial proposal (the "Proposal"). The Rep advised that he'd contact State Farm and would return to meet the adjustor for the insurance assessment. My fiancée signed the Insurance Restoration Agreement allowing Brown Roofing to contact State Farm regarding the damage claim (the "Claim"), however, my fiancée did NOT sign the Proposal as he specifically requested a detailed estimate quantifying the materials, labor, and equipment needed to repair the roof and siding (the "Estimate"). NOTE: We requested the estimate as we were considering upgrading from shingles to a metal roof & possibly adding some additional upgrades. The Rep returned on June 7, 2018 to meet with the State Farm adjustor. After the adjustor's inspection, the Rep said he'd be in touch once State Farm reviewed/approved the Claim. My fiancée again requested the Rep provide an Estimate upon State Farm's approval of the Claim. State Farm approved the Claim on June 18, 2018. My fiancée called the Rep to follow-up on the Estimate and a timeline for the repairs, but did not receive a response. Several days later, two men arrived, unannounced, saying they were sub-contractors sent by the Rep to make a detailed estimation of the materials & labor for the repairs. My fiancée asked for a copy of this estimation. The men declined saying he'd have to speak with the Rep. The Rep showed up on July 11, 2018 to collect copies of State Farm's summary of coverage. Once again, my fiancée requested the detailed Estimate. The Rep stated that his Estimate was "whatever the insurance company will pay" for. A discussion ensued, during which my fiancée insisted that he wouldn't approve any work until he received the Estimate. The Rep again refused and further stated that we had signed Brown's Proposal (an untrue statement) and that we'd have to pay $2,000 as a penalty if we cancelled Brown's work. My fiancée informed the Rep that Brown Roofing's services were no longer required. I called the Brown Roofing phone number provided on the Proposal later that day. A young woman, who identified herself as the answering service, picked up the call. She took a message & my cell phone number as it was after office hours, and advised someone would return my call. I received no return call. I called the office again on July 18, 2018 to follow up. I spoke with a female who advised that I'd reached the Springfield. MO office, but they didn't handle matters in Forsyth, MO. She directed me to call the owner of Brown Roofing ("Owner"), directly as he oversees all projects in Forsyth. She provided his cell phone number. I called and left voicemail messages for the Owner on July 18th, 20th & 23rd. I never received a response. In the first 2 weeks of August, Brown Roofing had crews working on homes next door and behind my property. Numerous workers & company trucks drove by my house every day for nearly two weeks, but I never received a return call or visit in response. I mailed cancellation letters to the address on Brown's Proposal (which was returned as undeliverable) and the street address I located on the Missouri Secretary of State website. Although I have proof that letter was received, Brown's Roofing has never responded. NOTE: My back neighbor had the exact same experience. Specifically, that Brown's Roofing refused to provide an estimate of their proposed work. When my neighbor said, "No Estimate, no repairs." he was also threatened w/ a cancellation fee.

    Brown Roofing installed the roof on our new home in 2012. Our salesman Wade was very helpful and…read moreknowledgeable in choosing the right shingle for us and we couldn't be happier with the results. The crew was also very neat (they took extra care with our recent landscaping) and quick. We will definitely use them again and have recommended them to several people. Very professional and capable!

    Cass County Metals - gutterservices - Updated August 2026

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