I'd just bought a new set of tires for my car from Costco, but they don't do wheel alignments…read more Looking on Yelp I saw Tire Outlet in Fullerton and all the positive reviews they have, so I decided to give them a try. I made an appointment online for 2:00pm on a Tuesday. When I got there, I learned that they were a bit backed up and it would take between 1.5 and 2 hours. I understand how things like that can happen, but I didn't want to wait that long so I asked when might be a better time, and they said at 8:00am I'd most likely be at the front of the line, so I arranged to be there the following morning. Sure enough, the alignment only took about 30 mins. Tony gave me a printout of the measurements before and after for my car so I could see exactly what had been done in terms of camber, caster, toe, etc. for each wheel. Overall, I was very pleased with the whole operation, thanks to Tony and Miguel for their helpful and friendly assistance. I'll be sure to check out Tire Outlet the next time I need new tires!

The smartest thing I did was following the recommendation for the set of 4 new tires that Mr. Tony…read moreGarcia sold me. I simply asked him for the best tires that they sold for the best price. The BF Goodrich Trail-Terrain T/A-245/70R16XL-111T. With the 4 wheel Alignment and of course the Road Hazard Warranty. (No Brainer) for both. The drive home was absolutely amazing on and off the freeway. The steering was immediately impeccable. I could feel the grip of the road through the turns with total ease and control at any safe speed. Truly the best tires I've ever had. And being on sale saved me over $300.00 on just the (4) tires and over another $200.00 on the Alignment and Warranty. I shopped around for the very best deals. My best friend recommended me to try out the Tire Outlet US Fullerton. Mark was right! This was worth the drive coming from Long Beach. Tony Garcia... You are "The Man!" Also, the reception from your staff was fantastic! No waiting for service. They immediately started on the Alignment and then the tires were shown to me while I was watching a movie in their large very clean comfortable lounge. Awesome tires! Top rated! Thank you so much for everything you've done for me and my KIA Sorrento. This is the safest my car has ever been! Thanks to you! If you're looking for the most knowledgeable, honest and reliable people to service your tire needs, this is truly the place to bring your car. I highly recommend Tony Garcia and the Tire Outlet US Fullerton. I will never shop anywhere else for tires.

It's been a while since I given an establishment 5 stars, but the team at America's Tires…read morecompletely earned it. Honestly, whoever is in charge of their customer service training needs a promotion. From the second I walked in, every employee I interacted with was incredibly polite and professional. They all wear sharp polos with their name clearly marked. Refreshing was that there is no sketchiness or feeling like there was a catch. They did offer a tire warranty, which I skipped for one of my cars. But I actually bought it for my EV since electric cars are nail magnets, and I'm already at the break-even point after just one claim. There was no high-pressure upselling at all. They thoroughly explained every cost detail, and when I brought in a competitor's online quote, they matched the out-of-the-door price with zero hassle. The waiting lobby is actually nice to sit in, too. Plenty of space, workstations, free Wi-Fi, coffee, and water. Plus, the location is easy to get to right off the freeway. Service is fast, especially compared to Costco where you basically have to leave your car for the entire day. You also get free rotations and flat fixes. They have a sign on the wall from the founder, Bruce T. Halle, about being honest, working hard, and paying it forward. Usually, that stuff is just corporate lip service, but these guys actually live it. Their professionalism really shines. Highly, highly recommend!

Really disappointing experience at this America's Tire…read more I pulled up to the designated air station in my truck and was the first and only car in line. There were no cars behind me, and the location didn't appear to be particularly busy. Despite that, the employees working inside completely ignored me. They were too busy singing along to music and goofing around to acknowledge that a customer was waiting for service. Eventually, someone told me, "My guys are busy right now, but we will help you," while walking away. When I pointed out that they seemed more busy messing around than actually helping customers, someone finally came over. Once someone did help, they filled my tires to the PSI I requested, so I appreciate that part. I had just driven back from the desert after off-roading and needed to adjust my tire pressure. I could have done it myself at home, but having a tire shop handle it was simply more convenient. Unfortunately, the experience wasn't worth the hassle. To make matters worse, the employee who helped us forgot to put the valve stem caps back on my rear tires. I didn't notice until I got home, so now I'm having to purchase replacements for something that should have been put back on my truck in the first place. It's frustrating because this could have been such a simple interaction. Acknowledge the customer, provide the requested service, and make sure everything is put back together before they leave. Instead, I was ignored while employees joked around, and then the job wasn't even completed properly. For a business that specializes in tires, I expect better attention to detail and much better customer service.

Quick story. Ordered tires from Walmart, and scheduled an install. Got to the store and the said…read morethey couldn't install the tires on my custom rims. Lame. So they send me to another Walmart that they say can do it. That store says the same thing. They won't install the tires because they're afraid of damaging the rims. Now the good part of the story. The Walmart manager refers me to JR's. I go to JR's and I'm worried they won't install the tires since I got the tires elsewhere. Nope. JR himself gives an amazing warm welcome, gave me a more than fair install price per tire, and started on it immediately. No waiting. The guys are now my only stop for tires and wheels. JR and his team are highly skilled....and happy! What an amazing combination. Well done JR!!

First and foremost, this review is long overdue!…read more I can't say enough great things about the team at JR's Wheels & Tire. I'm beyond grateful for the outstanding service they've provided. They definitely deserve a 10/10, and I recommend them 100%! They installed a train horn on my F-150, and they absolutely nailed it. The installation was clean, professional, and now my truck sounds like a beast! On top of that, they gave me an incredible deal on my wheels and tires. It's hard to find a shop that offers both top-quality work and fair prices, but JR's Wheels & Tire delivers on both. If you're looking for honest, reliable service and great prices, don't hesitate to stop by and check them out. I guarantee they'll take care of you. Thanks again, JR's Wheels & Tire--you've earned a customer for life!

On Labor Day I happened to get a big screw stuck in the tire on the way to a family event. I…read moredropped the family off and looked for a shop open to patch the tire. The shops around my area were closed or had a long wait time. Discount tires on Orangethorpe and Highland in Fullerton was able to fit me in ASAP and got my tire patched within a few minutes. Big thank you to Richard for taking some time to patch me up I know he was busy! Thank you to Robert for taking care of me at the service desk with no hesitation I appreciate you guys!

I had been coming to this location for about year and a half now. Everything was good overall but…read moresometimes the manager would be get pushy and try to upsell the service. Every time I decline he would get a sour face and just walk away pissed off. Since I bought a set of 4 tires, I'm going to take advantage of the service to get tire rotations and tire balance. But again every-time I set the appointment and it said tire pressure check or tire balance. It was an interrogation of questions like is your tire pressure low because ur dashboard has TPMS light on or I are you requesting a tire balance for excessive shaking it might be due to your control arms. Do you want to get them replaced? This last time I drew the line, I came in for a tire rotation and shop was empty. I was the only vehicle there. And there you go u see a technician checking the suspension and then yells oh we have ripped tire boot. The manager come up to me and tells me that left tire outer tire rod boots are broken and need replacement and that if we do it today it will only 350. Of course I declined, and there goes Mr sour face just walking away. If the boot was actually broken I would feel my alignment leaning to the left and see that my tires were wearing out fast. I didn't see or feel anything like that. Plus if they were actually honest they would have either shown me the ripped boot or at least taken a picture as proof. I keep a log of when I swap of parts and/or do maintenance on the vehicle. The outer tire rods had been replaced a year n half ago and I had bought the parts straight from Honda. But I wanted to take a loot and removed the tires and the tire rods were still in good condition with no ripped boots. This is why I don't like mechanics at an all in shop or a corporation. They push sales and don't care about the customers. I get my tires here because the price is decent plus it comes with tire rotation and tire balance for the life time of the tire. Not bad but the constant lying and upselling when the vehicle doesn't need it is a red flag. Just be careful when you come here. They're not the honest mechanics you which they could be.

TLDR: Yes, go here! They are always great!…read more My go-to place for my tire needs. I have gone to Fullerton Discount Tire Center twice in the last two months for different vehicles. Both mornings, in the space of time one would expect to get an estimate, they repaired my tires and handed back my keys! For $35, I was in and out in 15 minutes. You walk in, they know what you need, no long explanations necessary. Perfect way to get your tires serviced! Love these guys!

Ended up here after one of my tires blew out. Greg was very helpful in making sure I got the right…read moretire to replace the busted one. Service was done in around an hour, possibly less. The 1 tire was only a bit over $100 for my 2019 VW! I've come back multiple times since for oil changes for myself and my friends. I barely ever have to wait more than an hour if everything goes well, only time I had to wait longer was because Autozone gave me the wrong oil filter and they had to order one. I get my VW Passat oil changed for $35 max when I bring in my own oil and filter, and the workers are always very quick. I always stick around to wait, and Greg is always great to talk to. I will continue bringing my business here, and recommend my local friends do the same!

Easy to get appointments, very kind and knowledgeable staff. Tire prices are great. I was referred…read moreto this store by my local mechanic several years ago and they have become my go to tire everything place. Highly recommend

Horrible service, and lying to sell their products. Told me my back tires (3 years old with minimal…read moredriving) were balding and needed replacing for safety. But the end report said it still had some tread. I was also not happy with multiple other things (charges for "premium"weights, talking down to me and my mom etc). I called when i got home (2 miles away) that I wanted to return them all. They gave me a run around, and to bring it in the next day to review. Then when the next day came, they said nothing would happen if I brought it in. Def don't go there if you're a woman or not familiar with tires, they will take advantage of you and upsell you with deceptive statements. Very dissatisfied.

Took care in for tire sensor in and out within 45 mins. Love this place. Everyone is kind and know…read moretheir stuff i highly recommend

I would NEVER recommend this shop…read more I brought my 2013 Honda Civic in because it was kicking back/hesitating while accelerating, even struggling to get onto the freeway. I paid a diagnostic fee because I wanted the problem diagnosed and repaired--not routine maintenance. The shop recommended a fuel system/injector cleaning and transmission fluid service, telling me that was the cause of my issue. I trusted their diagnosis and paid. The very next morning, my Check Emission System light came on. I returned, and they told me it was unrelated to the previous work, diagnosed a thermostat issue (P0128), and I paid for that repair too. After picking up my car the second time, the exact same acceleration problem was still happening, and while driving, the Check Emission System, Check VSA System, and Check Power Steering System warnings all came on. So after spending about $1,000 and making multiple trips back to the shop, the original problem I brought it in for still wasn't fixed. When I spoke with the manager, instead of trying to understand why I was frustrated, he became defensive, argumentative, and dismissive. He repeatedly said, "I don't understand why you're mad," asked, "Well, you said the issue was fixed, right?" (I NEVER said that), and when I explained I'd had to take multiple days off work and arrange transportation because I kept having to come back, he told me, "Having to take 3 days off is part of life. That happens when you have an older car that has issues." He also refused a refund, saying "We're not doing any work for free," and expected me to trust them with my car for a third time after they had already failed twice. Why would I pay them again when they couldn't fix the problem the first two times? I lost all confidence in the shop and took my car to an independent mechanic in Diamond Bar. He drove my car and noticed the drivability issue almost immediately. After spending several hours diagnosing and test-driving it, he found the actual problem: a faulty MAP sensor. He replaced it, and the hesitation is completely gone. He also told me the fuel system cleaning and transmission fluid service performed by Cook's were maintenance items and were not related to the problem I originally brought the car in for. I understand that diagnosing intermittent issues isn't always easy, but what I can't accept is paying around $1,000, making three trips back, being treated disrespectfully by the manager, and then having another mechanic correctly diagnose and fix the problem in a matter of hours. Save yourself the time, money, and frustration. I will never return or recommend this shop.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

So initially, I left a not so good review, but my opinion has changed! I visited the shop on…read moreThursday afternoon because I needed two new front tires. The tires I needed were not in stock so they ordered but they came early Friday morning and my car was ready by 10 AM that day. I picked up on Friday but after leaving shop and only about 2 miles away my tire sensor indicated my tires were low. I called the shop and they said it was probably a misread. They did offer to have me bring back to check, but I was stuck in late afternoon traffic and it would've been inconvenient to return. I simply filled tire back to normal and headed home. Unfortunately, on Saturday I got the alert and tires were low again. I tried to call the shop again, but they are closed on Saturday and Sunday. So I filled up again and made it home. On Sunday when I headed to church about a mile from my home I got the alert again! Filled up after church and then later went to family's home about 7 miles away. When we came out that evening to go home tire was completely flat. My cousin had to take me home and I left my car at her home. Today Monday morning. I had to call AAA to take me back to Anaheim Wheel & Tire, which was 23 miles away because car was in Chino, not Anaheim. Unfortunately, this cost me $180 because I only have the basic plan. When I arrived back at the shop today, it took them 5 minutes to determine that the washer on tire valve was worn. I was greatly upset for all the time, inconvenience and cost when it should have been a standard process to check that upon installation of new tires. I requested assistance with cost and initially they refused, but later I was reimbursed for the tow! Despite all the inconveniences this weekend, Anaheim Wheel & Tire did come through and my car is now up and running again.

I came in to have a old set of tires changed to my new wheel that had a used tire and they denied…read morethe service claiming they do not do that to be more precise i have a old set with brand new tires that i do not use for in case of emergencies and i wanted to swap one of the new tires to a old wearing down one that im currently using and they denied it and customer service was not the best

The service is amazing at Big O Tires. From kh very first visit to get a new tire, to the break…read morepad replacement we just received: the whole team has been amazing. Allen, at the front desk is polite, friendly and professional. He helped explain each service we needed and the cost, making each service easy to understand. Each service we have received from this location has been top quality and fairly priced.

This was a great place to have work done and buy tires. Not anymore…read more I bought these Firestone tires 1/17/23. Part of their service is free tire repair and rotation. Per the photos I still have life in them and went for flat repair to Big O in Anaheim on La Palma. The sales desk person said the tires were worn to the wear bars and refused to fix the flat for that reason.