I was not able to get an appointment in the Wenatchee office but there was an opening in the…read moreLeavenworth office. The office is a bit dated and plain but the staff, equipment, exam, explanations and overall experience were superb. The optician Tammy was great. The choice of frames felt current and modern but limited in options. The frame prices were reasonable but the lenses were quite pricey. Two glasses, regular and sun glasses were over $1K with insurance! They may have less expensive options available. I would recommend Vision Source for anyone who wants a thorough vision and eye exam with state of the art instruments, knowledgeable and friendly staff as well as a review of the findings by a kind and competent Dr. Highly recommended!

The staff at vision source take excellent care of my family's eye care! It's local, which I love,…read moreand the service continues after receiving your contacts and glasses. My mom was here visiting and her glasses got sat on. I thought for sure they were ruined. We took them in and being the wizards they are, they fixed them easily and quickly! Then, they didn't charge me. My mom was so impressed! So was I! I love Vision Source in Leavenworth! My husband even went in and didn't hate it! They got him in and out, he got his glasses and he is very happy! I would highly recommend Vision Source!

My dad loved this place in particular. He had just ordered and paid for new glasses. And then…read moresuddenly and unexpectedly passed away. I called to see if I could cancel the order and get a refund and they were so kind and easy to work with. My whole family now comes here and we are all very happy with the care and service. Thank you for showing us kindness during such a difficult time in our lives!

My entire family goes to Vision Source and we couldn't be happier with the service we receive…read morethere. Where they really wowed us was when we took our 2 year old to get her eyes checked. Our child is an extremely strong willed child that doesn't trust strangers easily. Dr. Barnes was a magician with our daughter and was able to do a complete eye exam without having to dialate her eyes. It was truly amazing to see. A full exam and not traumatic at all. I would recommend anyone with kids to go see him.

Great people broke my frames they replaced lenses and frames no charge thanks to the Jones Family…read moreEyecare

There are few times in life when an Eyecare Center saves your life - but these guys did! Annette,…read moreDarlene... they are wonderful people who helped me out last minute when I ran out of contacts before I left the country the following day. They were efficient, so friendly and extremely helpful! GO DO BUSINESS WITH THEM. You won't regret it.

4 minutes ago-Edit Don't judge a book by its cover! The…read moreoffice is quaint, definitely not ostentatious, but comfortable enough. I just returned home from picking up my glasses there and I couldn't be more pleased. I purchased bifocals and they are perfect. From the doctor to the assistants I was treated exceedingly well. I highly recommend them.

I didn't get prescription glasses until late in life. When I hit 45 I used store bought cheapies…read moreto get by. Got my first prescription in 2015 at a well known nationwide chain owned by a guy named Sam that happened to have Vision Centers. You know who I am talking about. Anyway, what I learned in this getting glasses process is that Optometrists, of course, require extensive training. However, the employees who take the prescription and MAKE your glasses only require a high school diploma and OJT! Seriously? In 2015 and 2017 I went to two different locations of the "Sam owned" stores. Both times I got Progressive three way (no, not the darkening ones, just the three way). Both times I had to "adjust" to wearing them. I thought this was the way it was. Ok, now it's 2020, been three years, I live in a different place my glasses are getting iffy for seeing. Due to the COVID I decided NOT to go to the Sam owned place. I decided to try this place out. I also got Progressive Three Way. Gotta wear masks..... The inside of the location is not too impressive. But this place is also a major supplier of people on Medicaid so don't let that be an issue. The Optometrist does the Glaucoma test by using eye drops, not the "poof" test. I informed him that I had a reaction to eye drops in a prior exam due to chemical sensitivity. The Optometrist was ok with that, and found other ways to test for Glaucoma. I also mentioned that in 2015 I had been told I had the "beginnings" of cataracts. The Optometrist said that the cataracts had not progressed at all, so whatever I am doing must be working. (I take Lutein, available in vitamin stores.) Ok, now time to make the glasses. The employee did the whatever..... was nice and friendly. Got my glasses about 2.5 weeks later. OH WOW! I CAN SEE! No adjustment time needed! Either great strides have been made in Progressive Three Ways or this employee was GOOD at their job! The only thing I didn't like was the selection of frames. Pretty standard, nothing fancy or really pricey. Well, except for my sun glasses. I got sun glasses that have a gasket inside to block out light from coming at the top of the frames. They were pricey! My previous sun glasses were just prescription lens and a standard frame. At the two "sam owned" places, two pairs of glasses and prescription sun glasses were about $1,000. Same here. Came to around $1,000. My employer insurance does not cover glasses and I did not get the supplemental vision policy. So I paid myself. If you are over 50 and wear glasses, I highly recommend spending the bucks and getting prescription sun glasses. That way you can still read with the sun glasses on. I think that is helping me on the cataracts. Besides, during this COVID thing it is fun to go into grocery stores with sun glasses and a mask and nobody blinks.......

I'm a traveling salesman from Oregon doing business in Ellensburg and my glasses needed TLC. It's…read moreFriday afternoon and I stopped in Valley Vision desperately looking for HELP!! They graciously sat me down and promptly took care of my situation. Even though I purchased my glasses elsewhere they took care of the problem and had me on my way swiftly! If you are in need of an ethical and helpful staff I can't recommend this business more fervently!! 7 out of 5 stars!!! Thank you soo very much Kaitlyn!!

Dr Parker Faith has been my eye doctor for years now. Having sustained a traumatic brain injury,…read morewith eye problems, he's been so thorough and gentle with explanations and treatment options. His bedside manner has been amazing addressing sensitive decisions

My husband and I have been going to Dr Nathan Scott for several years now sinve weve become…read morepermanent residents in Chelan, WA. I really appreciate the attention to detail he provides. He discovered a medication related maculopothy which allowed me to immediately discontinue the medication and arrest the damage. Thank you Dr Scott and your wonderful staff for attiention to detail and taking such good care of the both of us all the years! Julie B.

Gave glowing review a month-ish ago... since then... nothing nice.. The staff is still nice…read moreenough... my reading glasses came in and oh my heck ... not even close!! Hurt my eyes!!! Ordered sunglasses as well -- those are ok... had an appt scheduled to return as the Dr ran out of time... but made one a week earlier to correct these lenses... he canceled that one... arrived today ( a 1 hour trip each way) only to be told after an hour wait he would not be able to see me!!!!! He knows I am moving so apparently he doesn't want to waste time on me!!! I am demanding a refund on the computer glasses!!! Do not use this optometrist!!!! Save yourself time!!!!

My family has been seeing Dr. Storrs since we moved to town five+ years ago and would recommend her…read morehighly. She is very personable, friendly and professional. She explains what she is doing and always takes time to answer our questions thoroughly. It's a bonus that she has an office in both Ellensburg and Cle Elum.