Ms Sydney at the Travis AFB Branch was exceptionally professional, efficient and friendly while…read moreresolving a problem I had gaining access to the online Travis CU portal (June 30, 2026). I was actually planning to move to another credit union before I communicated with her. I had already communicated with personnel at another Travis branch but they could not resolve the problem. Thank You Ms Sydney for the superiod work you're doing at Travis CU!

Every month I have to contact the bank directly or their Customer Service. My direct deposit is…read morenever on time with my pension. My account has been in limbo all day. I spoke to several staff who said it will post between 4 and 5pm. I waited to find out why there is another delay. I wanted to stay with a credit union because it is supposed to post 2 days early. The department that handles the funds now says tomorrow? I will be late now. I don't want to go back to Chase who has never been late on my funds. Why is this happening?

The staff make you feel welcome and they are very good people and that's what makes me happyread more

Consistently Good service! The first time getting a loan…read morehere was great, so I hoped it would be the same the next time around. and it was! The manager is very easy going, friendly and professional. Great service, they made me feel like I am one of a family member.

Maria Zuniga is as good as an insurance agent as you're ever gonna find. I truly feel she's looking…read moreout for your best interest at all times, and she's extremely knowledgeable and professional. When you have a question or a problem, one simple phone call or text will get immediate response. Nine out of 10 times your call will be answered and the one and 10 that it doesn't. You can expect they will return your call within 30 minutes or less. Definitely no phone tag games that a lot of Insurance agents tend to play. State Farm insurance is at the top of the list of reliability and fairness with insurance claims and Maria Zuniga and everyone in her office are at the top of the list when it comes to explaining and advising what is the best coverage for you. I switched from Farmers a few years ago, and I've never looked back.

As soon as I stepped into this location I was warmly greeted at the door. I'm sorry I did not get…read moreyour name. He is a young man with glasses and his desk is close to the front door. Although, I was unable to get insurance with this location he was super helpful and printed out other local locations, even highlighted and numbered which ones to call in order. Customer Service is top tier! Thank you for your help.

I want to give a huge thanks to Mya for helping me out and leaving me satisfied! Very great…read morecustomer service!

Mya has is full of spunk and extremely knowledgeable and wants to make sure that the service was…read morefulfilled to the maximum

Accompanied my grandmother to this location where she has an account and they offer lollipops so I…read moregrabbed one and it was very good so I went back and got a couple more and this ugly-ass teller was glaring at me like I was shoplifting! These are tiny little lollipops which are FREE! This ugly teller was so RUDE! BofA and Wells-Fargo are SO MUCH BETTER! LEARN SOME CUSTOMER SERVICE!!!!

When I walked into this branch of Chase and saw Samantha's beautiful smile, I felt absolutely great…read more- she made me feel very welcome. When she did the paperwork for me, I was so impressed with her very detailed and responsible attitude. She is such an asset for Chase Bank. This branch is quite awesome! Strongly Recommend.

I have been working with Alicia Cook's State Farm office for years. everyone that works there are…read morevery friendly and knowledgeable. I would recommend them to anyone.

Great service and always quick to respond! I have been with Alicia and her staff for many many…read moreyears now and won't ever change because of the amazing service they all provide.

Did not acknowledge I did not speak Spanish until after I told No habla Espinol. The man was rude…read moreby telling me that car titles do not have more than one person's name on the title. I told him that I have 3 cars and both me and my husbands name is on them.

Even though I was denied due to credit. Their customer service was top notch & I appreciated their…read moreefforts. Addendum post to follow.

As a single, female, first-time homebuyer, I was pretty intimidated by the never ending hurdles…read morethat come with purchasing a home. The mobile notary who came to my home for the final signing, Alicia Williams, was incredibly thoughtful and took her time in explaining everything that I needed to sign. I appreciated her thoroughness and patience in describing next steps and clarifying questions as they arose. Additionally, I appreciated her extra conscientious approach to COVID safety (she brought her own sanitizer and made sure we both sanitized anytime we touched anything - ie. I pulled my hair back into a bun and she asked that I please re sanitize before continuing. I respect that). All in all, Alicia made a long and stressful procedure bearable.

Michele Ramos and Corah doing an excellent work on my escrow and we can close on timeread more