Dave with the wild hair was super helpful and kind!! Was very transparent and gave us all the info…read morewe needed. Highly recommend!!

Very disappointed. PGS's online advertising gave me the misleading impression they had good,…read morecompetitive prices on silver coins and bullion. Not so. When I got there they were asking $12 over spot for generic silver rounds and $16 over spot for 1 oz. Canadian silver maples. Not even close to competitive. They offered to match online prices but they compared only the highest priced online dealers, not the cheaper ones. The woman complained she had bought a lot of inventory when the silver price was high. Not my problem, lady. Business is business. I'll take my business elsewhere. Don't try to stick me with your inventory problem.

Excellent service and very Good with pricing. I always have a very smooth experience with them…read more 10/10 recommend

Always good to there customers never have any problems with them. And definitely a great…read moreenvironment to be around

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

Very professional and kind. I always feel confident with their appraisal and cash offer. Highly…read morerecommended!

If I pawned an item and lost it due to not repaying the loan off. If it's still in the store and…read morehad not been purchased, would I be able to purchase it? Of course I know I would be paying their price as posted. I just want to know would I be eligible to purchase it? I love this place. The people are cool. I've never had a problem there. They get a lil crowded at times and they are kinda slow, but they are making sure each customer gets everything they came for. They don't rush jus so they could get the next person, So for that, I don't mind waiting. I've been going their for about 10+ years .

Edward was a very big help, he was very professional and efficient and got me the funds I needed…read more Go to Edward

I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!

I wanted to update my last review. A loved one had a dental implant done which replaced an old gold…read morecrown. I was asked to help sell the crown and I first tried the mail in service who I sold a bunch of old silver forks and stuff to, but the price they offered was nowhere close to the market rate for the gold. So I got it back and took it to A to Z, remembering they're a pawn shop not just a store. The service was friendly like always. I handed over the crown and wandered around while he weighed and tested it to determine purity. When they had an offer ready for me it was a lot better than the other place and closer to what I was expecting. We made the deal and I got paid in cash. My loved one was happy and so was I with the fair business conducted here. And like I mentioned in my older review, they have some cool merch in their store and the prices are fair.

The owners are kool! They go over an beyond to contact you if you have a loan with them,,,they…read more don't go, oh well 2 months late,,sell it! ,obviously you have to contact them to let them know when you can make a payment or be a good customer 4 awhile,,,Now the prices ' eh well hey its a pawn shop,they're not in the business if losing money,and they have some pretty kool stuff, ,ITS kind of LIKE a Man cave with all the kool stuff they sell

I live in California but took a leap of faith and purchased a rose gold Roberto Coin pois moi…read morebangle from the Chicago Pawners & Jewelers website, sight unseen. I'm beyond impressed and extremely happy. Before buying, I emailed the shop for measurements, and they responded within hours. My local shops don't even provide that level of customer service. I jumped for joy when they mailed the bracelet within 24 hours of purchase by UPS 2 day air. I received it on the third day after purchase. Whoa. Super fast. (Since it's my first purchase, I had my local shop test the gold.) The packaging was secured like Fort Knox. They also included a free jewelry polishing cloth and really nice bracelet case. Needless to say, I'll definitely buy from Chicago Pawners & Jewelers in the future and invite all my West Coast friends to do the same. See the attached pictures.

They try to low ball you for items that are worth way more. I'm very disappointed because they are…read moretaking advantage of folks.

My 11 yo son loves rocks, minerals and had been watching silver go up for a while. When it sold off…read more30% on 1/30/26, and closed at $86. He wanted to use his snow shoveling money to buy an America eagle silver coin for his collection. We got there and the owner (I believe) ended up selling him a coin for $103 / a 20% premium. Plus the coin he received had dark spots around the edges. It will be a learning experience for him; and we will never go back.

My wife and I could not have been treated any better! We…read morebrought in some gold jewelry to sell. Brian was genuinely honest and extremely knowledgeable!!!!! we will be back to sell my coins,