I was at this store today as I was scanning a case of Diet coke it broke open and spilled all over 1 or 2 cans burst spraying diet coke all over me and elsewhere. Joann was working self check out and came to my aid immediately. After she cleaned up the mess she sent another employee to get another case. I waited for awhile and even Joann commented it was taking awhile. Finally the phone and she was told there was no cases left and they were going to check somewhere else. At this point I said I could take 2 twelve packs in place of the case. She stated well they cost more so she can't do that. It was finally decided there were no cases in the store. I felt under the circumstances she should have replaced it with 2 twelve packs. She would not. So I said after all this time now I have to go to customer service to get a refund and I have to go to another store all sticky and wet with pop. Joann went to customer service and got the refund herself and it didn't take long. That's not the point ! There is no such thing as good customer service anymore its ridiculous that this store could not replace with 2 twelve packs. 1 of the cans hit my shin bone and is bruising as I type. I realize this was not my or the stores fault but it should have been about customer service. This will also be made public on my FB page for many to see Cashwise customer service and how ridiculous it is. read more

My mother was kicked out because of her service animal which was in a animal sling, she has PTSD and was thrown into a panic attack when being kicked out. For anyone who doesn't know it is illegal to kick out someone because of their service animal and I truly hope that you guys read over service animal laws before unlawfully kicking anyone else out. read more

So I shop here almost daily and my family really enjoys the purple cow hunt for kids but the other as I was checking out I was the only person checking out at the self check when a very unclean bearded employee came up behind me almost to the point of breathing in my ear and stayed there until the card reader said approved after my transaction was approved he said "ok good" and then walked to exit door. On my way out I passed him at the exit and I told him that when the transactions are finished they print receipts and he doesn't need to hover behind my back to see that the card reader says approved and his response was " yeah well you know how some people are" this level of inappropriateness makes shopping here unbearable and I hope something is done so me and my family can continue enjoying shopping at cashwise read more

I had a very bad experience with this cash wise store a few years back. I asked to talk to the manager and got laughing different ladies.After many over charges and A lot of trouble I went to a different store. I would like to come back and give them another chance,speak with the manager would be great. read more

So I buy coffees for the crew every morning, this morning the creamer runs out, so let the associate know and she told me if I want creamer l have to but it in the store. I asked for the manager and she came after some time and told me we are out, so l said will the store provide me with creamer, she was very condescending and finally brought the skimmed milk. While I was in the line another associate shoit's to the other "make sure you have creamer before you leave tonight."These people are losing you sales 7244963600 if someone could reach out to me read more

They need to have there shopping cars & shopping baskets cleaned daily. There to cheap to out source the job!!

Probably one of the worst places you can grocery shop in Bismarck. The parking lot is a nightmare and people definitely do not care how they park or look before they back out. I have witnessed people backing up and hitting other cars or just creating parking spots because they are to lazy to walk. Inside the store you will find the most out dated sales floor you have ever seen. They make you clip the coupons for the sales, God forbid you actually get with the time and creat a loyalty card. They do have a pretty good produce area I will give them that, I have never been unhappy with anything I have bought. Pretty good natural food selection. Never dared to buy anything out of the meat department as its so expensive and have a butcher shop for way less. The deli section has got to be the biggest joke of the store. I would never dare to eat anything that comes from that case. Take a little bit of pride in the way the food is presented, I almost feel embarrassed for them they would serve such garbage. I try to avoid this place if I can because customer service is non existent and it's just dingy and dirty. read more

I love this grocery store! They have a health food section with lots of great vegan stuff. Daiya cheese. Tempeh. Kombucha. Nooch. Tofurky. Their produce section doesn't thrill me, but that's okay. I try to stick to farmer's markets anyway. read more

This place was just so/so. Kind of dingy and dirty feeling inside, and the employees weren't very friendly. The selection was average, nothing exceptional. They were out of chicken breasts when I went, which was annoying. They only had the super expensive organic chicken left. Totally disappointing. Also, one the woman that checked me out was grumbling about the customer that had checked out before me, which I thought was unprofessional. I'll have to come back and reevaluate if I make it back to this place. The prices didn't seem to be that great either, but it seems food in ND is more expensive in general. read more

An interesting evening at Cashwise foods. Yes, I got there a little later than planned, about 11 pm. My bad. That said I am moving it trying to get my things. I asked a gentleman were I might find an item he was helpful. They announced the store was closing in 10 minutes....ok, I have 3 isles to go. I got this..."cash wise shoppers please bring your items to the check out the store is closed". Damn, last isle.... ok, 11 steaks 6 to $7 dollars each. Got milk check.... "sir you will have to go the store is closed". Yep... I almost got this, 4 items to go. "Sir, the store is closed you have to go". Well.... I pushed the cart with over $100 worth of stuff in it along with the hour of searching to the guy figuring to my self if your going to be that pushy...push this cart around and put all this stuff back, and I informed him I was fine with it." I'll just go to Walmart in the mornin". Now, I'm not one of those people who cram "the customer is always right "down an employee of a businesses throat. Never have never will. I am however the type who if I'm nothing, I'm at least flexable. A triat most employers appreciate along with the ability to take initiative. Now if the gentleman with the ponytail had either of those capabilities he could have, A...ask how many items I still needed found out it was 4 and let me finish and or, ( I know this is way beyond his initiative capabilities) maybe helped me find those last four things. B.... just shut up and allow me to finish. Instead he seemed to think he was working in a bar trying to get a drunk out before the law enforcement came in and wrote them up. So, I'm curious, would another 10 minutes to let me finish be the best idea for Cashwise, for a satisfied customer with a butt load of steaks, and for him to not make a fool out of himself and be appreciated by the 2 parties mentioned before him and not cost him another 20 minutes of his time putting the stuff back in the coolers where it belonged? Now I can't predict the future but.... from what I learned in from my expiance with him I would almost guess this guy did not put everything away. I would guess instead he probably threw the steaks back into the display and then rolled the cart with the rest of the stuff,into a cooler for the next shift to deal with. That, Cashwise was your Thursday nite shift dude. Good place for someone with his customer skills. During the least busy hours of the day. When or if he works there another day I couldnt careless. What I do know is I won't be spending another dime at Cashwise....well because I don't have to. To the bouncer guy, wedge it long and deep I truly hope you get the posterior chewing you have coming for you lack of skill handling situations, to whom it may concern at your business I PROMISE I will never do that again. Maybe I'll see you in the morning at Walmart where at least they train their people how to properly handle situations. Y'all have a great holiday weekend. I will with my bigger, better, cheaper, freshly cut steaks, from Sam's club. Fyi. The 1 star us only because I couldn't post this without rating atleast 1 star. read more

The rating is one star because the pop machine which is coke has been Completely Out for months. Everything is sold out. Everything I mean everything for months. And no one fills it. I contacted coke and they said cash wise needs to contact them. WHAT THE HECK DO YOUR JOB read more

Seriously impressed with this place. I may be giving it 5 stars because it's awesome selection completely caught me off guard! Lots of natural foods- organic, gluten free, uncured meats, grass-fed beef and dairy... every aisle had something to offer. I recently moved from Los Angeles and I eat Paleo so I totally expected to have trouble finding appropriate groceries. So happy I wandered into Cash Wise because from the outside, I expected it to resemble Smart and Final and I was totally wrong! read more

This is a great store--I was looking for pricing on a pop up meal for 500--gave me great prices in produce--totally receptive and kind---Bismarck you are lucky!! read more

I love the grocery delivery service, the quality of produce, and the more affordable pricing of this grocery chain. However- there is a complete and utter lack of customer service at the Bismarck, ND location that is so disappointing. I prefer Cash Wise to any other grocer in my area. I just wish it wasn't a miserable experience to go there. read more

Worst Customer Service Experience I Have EVER Had the Displeasure of Enduring- I USED to shop at Cash Wise consistently over the past year. As of today, I will begin to go elsewhere to satisfy my grocery, gas, and liquor store needs. I attempted to do a simple exchange without a receipt (which I have done at this Cash Wise before with no issue) and it took the individuals at the customer service desk thirty minutes to complete the transaction. AFTER I was accused of possibly not even buying the items from that store and given a lecture about how people purchase items with their E.B.T. card and try to exchange those items for things like cigarettes, I was told that they would give me my money back. (I do not have an E.B.T. card and I have NEVER purchased ANY items with an E.B.T. card. I wonder what would have made them bring up E.B.T. cards?) I did NOT want my money back, I constantly patronize that store and I simply wanted to exchange a few items for another item and of course I was willing to pay for whatever the difference may have been. And getting my money back would not give me back the thirty minutes that I had to wait while (I guess) they deliberated what they would do with my desire to exchange. All of this against the backdrop of me having explained on the Cash Wise website over a week ago that I had previously tried to exchange these item sand they flat out told me NO I could not EXCHANGE an item for another item. After describing the interaction on the Cash Wise website I received a call from the store manager, Larry, who told me over a voice mail message that I could indeed exchange those items for another item without a receipt and that if they told me this was not the case, then I could ask for him and he would straighten it out. I did indeed ask for him, and I NEVER saw or got to speak with him and again, it took them THIRTY minutes to deal with the situation. Additionally, I would think that Cash Wise of ALL places would understand a person perhaps not having a receipt since when you buy gas from them (which I USED to EVERY two weeks, but NEVER again) you give them your receipt and they often throw your receipt away. From now on I will gladly drive the extra 2 minutes to either Dan's or Wal-Mart and deal with their CLEAR exchange policy and decent customer service. read more

The natural foods section is the only reason I come to the store. Compared to Dan's, this particular Cashwise natural foods section is broader and cheaper making it all around better in my point of view. The store is located in the old, lower income area of the city, so the dingy appearance of the building is expected. I have had great experiences with the customer service staff at this location. read more

Inappropriate night crew. Few friends and I went into cash wise tonight to pick up some snacks we all paid at the self check out and noticed that when you pay with cash you won't always get a receipt. My friends paid for there snacks and went to the bathroom as me and another friend were still at the self check out. Knowing we were the only people in the store and we're sure he ( a cashier) was watching my friends pay he still immediately attacked them asking them to take their items out of their purse as if he was accusing them of stealing he continued harassing them telling them it was a federal offense and that he will be calling the cops. He asked for a receipt but there wasn't one because cash wise self check outs fail to print them, then continued to attack them. I butted in asking if he can check the history of the till, knowing you can always check history of these kinds of things you know maybe looking at proof of purchase before you decide to call the police and making yourself look like an complete idiot. We will not be coming back. read more