Very friendly staff, nice selection of the normal things you would expect to see. Staff willing to…read moretake the time to speak with me and negotiate a price on a used laptop for my wife! Great deals can still be had. Other reviews about the staff maybe didn't get what they were asking for or were having a bad day? Store also has a nice friendly doggo behind the counter. Very recommend, much happy.

Staff here hate people. They act like you are inconveniencing them when you ask them questions…read moreand dont have time, and the cash they offer for goods are way worse than any other pawn shop. We will never go here again.

I had had a bad experience with upon America earlier today. I wasn't gonna stop again, but I…read moredecided I would and the guys in the shop were absolutely phenomenal. Very customer oriented. They paid attention of what my needs were and worked with me and gave me a good deal on a beautiful ring today and I think you guys so much for that.

There are much more friendly than the other pawnshop in Tumwater, it appears to be a family run…read morebusiness and I felt like family when I was in there thank you

Horrible service. Don't recommend coming here for anything. Horrible quality and rude employees.read more

Susan was very professional and helped me unload some gold and the price was right. They are very…read moregood and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day!

Wonderful to deal with. I highly recommend to anyone. It was definitely worth a 50 mile drive one…read moreway.

I went in today with a fire arm that I purchased from Star Exchange II last December (2012). By the…read moretime I got to the counter, the lady came out of the back where she was probably watching Jerry Springer. I guess I interrupted her day because she proceeded to look down her nose at me, and only give me short, snide answers to my questions. I asked her if she could do any better than $25 for my gun and she looked at me like I was speaking Elven! This is a normal question that a pawn shop worker (oh excuse me, the owners DAUGHTER) should be used to answering. Then I stumbled over a large item in their floor and she LAUGHED! She was rude and mean and I truly hope her and her "momma at the other store" go bankrupt. Please don't shop here Centralia. I'm not the only one that they have done wrong, but I hope to be the last.

This is one of the best pawnshops I've seen in Washington. They are very nice and people oriented …read more And above all else they are fair and won't hesitate to give you a fair price if you explain why . Thank you guys for your great service and can't wait to come back Ps thanks for being flexible on your pawns .

Great People, Great Prices! Bought several items including a sweet guitar. Will come back again.read more

I believe the business is quite legitimate they have a nice stock I'm interested in selling my…read moreguitar and amplifier there if possible hoping for $500 or more I'm sure we can do business within that range easily thank you for asking have a nice day

Anna was simply amazing! I had to split coins and silver between my two brothers and I. We had many…read morelaughs while Anna was thorough and efficicient! They made sure everything was correctly split! Thank you Anna! -B

Fabulous service. Very experienced buyer. I was happy with the price they gave me and plan to take…read moremore silver for an estimate.

So I went in here today looking for wedding band or wedding type ring. I stood at the counter…read morelooking for, but I don't know 1015 minutes. Two people in there doing absolutely nothing and then when the guy finally came over obviously my being a customer was not his priority. He made no effort to help me out when I ask him questions. He was pretty short, horrible customer service.

I went in there with my wife and daughter , my wife looking for an Nintendo switch remotes , and I…read morelooking for a new shot gun. (Keep in mind we are latinos and both serving in the military)Walked in the lady infront was super nice , welcomed us amazinglady , we walked around and found the switch remotes we wanted . So we walked to the gun counter saw the shot gun and 2 other weapons I've been looking for a while waiting for at least 20 min to get helped and the guy has seen us and just walked away after we made eye contact. After a while of waiting he came back . I was going to buy all three wepons and the Nintendo switch remotes but im not sure if its with what is going on with I.C.E or what ever . The guy at the gun counter was a straight ass hole being rude to my wife when we would ask questions. I assumed he was having a bad day so we brushed it off . So when I asked to see one of the wepons I was interested in , right when I asked , another gentleman same race as him " white". The worker straight ignores me mid sentence and immediately offers the other guy to hold/see a wepon when we have been waiting for a good minute and where ready to buy . So immediately I noticed it was a race thing because when I told my wife let's leave ,she questioned me if I was going to get them after all and I told her no because we just waisted time there because immediately the vibe changed and we where not offered to see or hold the wepon but to the other guy right away he was offeredsnd his mood switched up so quickly, so we'll just buy else where . And I said it loud so the worker can hear me and when he looked at us , he laughed n said " we don't like your kind anyway " under his breath. Keep in mind a grown ass man acting like a kid so we just left . So therefore I wouldn't recommend this place at all save your money and time and try somewhere else . We drove 30 min here just to get treated like this . Super bad customer service on his end

Quite an assortment of items. Many collectibles. And they are not only professional but courteous…read morewhile willing to work with you on pricing. Loved their selections! See you guys soon!

One word:RUDE! I took my disabled sister in to look at some…read morevintage jewelry.. My sis tried on a few things and then asked the "grandmotherly type" behind the counter, "Gosh. What do YOU think looks best?" (She was just trying to establish a relationship with the woman and ask her opinion) and she just snarled "How would I know what YOU like? Its your decision!" (Gramma must have missed Salesmanship 101) My sis doesn't often get it when someone is being rude to her and she just kept smiling and looking. I wouldn't have it! I took her arm and said," Thank you for your time! You have been so helpful!" And we left. I will give Pets Pawns and Imports my hard earned dollars any day! Much nicer folks!

best experience I had really nice guy had little small talks even after the sale wonderful man who…read moreowns this place

Wasn't even interested in talking to me after seeing the jewelry which was high quality because of…read morethe fact that it was not a huge 1 diamond but it is a beautiful one with medium diamond and has smaller ones around it. He was completely not honestly making me feel like I was a person that should be there. I have never ever sold anything at a pawn shop and I definitely feel like I am definitely not able to even go to another one. I am not sure what is happening to customer service but I'm not feeling like he was such a nice guy