It was a pleasant experience everyone there was very nice especially Espy it was great five star…read moretreatment

The young lady who assisted me was very courteous, knowledgeable and made me feel very comfortable…read moregoing through the process of selling some jewelry pieces.

I went to exchange some silver and got lucky enough to have Genesis assist me. She was super…read moreknowledgeable and answered all of my many questions. I was a little nervous at first because this was my first experience with silver. But I feel like it was a fair deal and I am happy with the exchange. The store is clean and professional and the staff were friendly. Thank you Genesis for all your help.

I had previously left a positive review, but after returning for the first time in a few years, my…read moreexperience was very different. I brought in a broken 18k gold chain. I had weighed it beforehand (1.18g) and checked the current gold price (~$112/gram). The employee assisting me (thin, dark glasses, beard) examined the chain and said, "what you've got here is a broken 10k chain." I corrected him and showed a close-up photo of the 18k marking, at which point he immediately acknowledged it. He also implied that because the chain was broken, it was worth less. However, when gold is being purchased for melt value, condition (broken or intact) does not impact the underlying value. He then weighed it and offered $70. When I mentioned the current gold price, he asked what it was, and after I told him, increased the offer to $80. When I didn't accept, he asked what I was hoping to get. During the exchange, he also stated, "this is a for-profit business." In my experience, reputable gold buyers operate using a consistent percentage of the spot price. That did not appear to be the case here--the pricing felt arbitrary and not tied to a clear or consistent method. Unfortunately, this interaction did not reflect the level of transparency and professionalism I had previously experienced, and I will be taking my business elsewhere.

Simple fair & friendly service Was in need of some quick…read morecash Took a gold coin here to sell Got 95% of current market prices 1800 ounce 1710 cash money Thanks again guys

Avoid this place, they use rigged tactics, operate illegally, scam repeat customers, and get…read morehostile.I have been here three times now, and this business gets more dishonest, sketchy, and fraudulent every single visit. First visit: They paid me $250 for 10 silver half dollars. It felt fair at the time. Second visit: I dealt with a woman and brought her 13 half dollars. Instead of paying more for a larger batch, she actually paid me LESS, giving me only $240 for 13 coins. She spent the time checking dates but wasn't even counting them as she went, talking confusing shop talk "gibberish" to overwhelm me. Then she had the nerve to ask ME how many coins were there to see if I was keeping track. On top of the rip off, she didn't ask for my ID, my name, or give me a receipt, which is completely illegal for a secondhand precious metals buyer in California. Third visit (Today): I brought a sorted batch of SILVER dimes and SILVER quarters and dealt with a guy. He took my coins over to their counting machine and deliberately stood directly in front of it to block my view so I couldn't see the screen or watch the coins go in. The machine magically claimed I lost 2 dimes and 2 quarters. I asked him to run them through a second time. As soon as he does that, a quarter suddenly "reappeared" and he casually said, "Oh, there it is," changing the count to just one missing quarter and 2 missing dimes. They are clearly using their bodies to block your view so they can do sneaky tactics or a rigged machine to skim coins from customers who aren't paying close attention. After all that trickery, the guy tried to hand me a lowball check for $981, claiming it was the same rate as last time. The actual live silver market melt value for this batch is over that $981 amount he offered. When I called him out on the face value and the live silver market math, he got incredibly defensive and insulted me, telling me to "have my friend do the math."(that's who helped with the information as I sat there) When I officially backed out of the deal and refused the lowball check, I asked what they would offer for just my quarters. The guy threw a petty tantrum, snapped, "We won't be buying none," and refused to do business. I told him I won't be coming back, packed up my coins, and walked out.This place relies completely on confusing customers, blocking your view, altering coin counts, and operating under the table so they can pocket hundreds of dollars of your money. If you show that you actually know what your items are worth, they treat you like garbage. Take your items to an honest, professional coin dealer instead.

I had a piece of gold jewelry that some relatives had given me from overseas many years ago, and it…read morewas just sitting in a shoebox in my closet. I had never sold gold jewelry before, so I went to "cash for gold" first and got a quote from them for $475. I did my own research in order to educate myself on the price of gold per gram, and then stopped by this place to get another quote. Nick mentioned that the piece would probably be around $400, so at that point I shared that I had received a quote for $475. He offered to beat that price at $500 and I agreed. Overall I am pleased with the amount of money I got for the piece. My only criticism would be that I wish the shop looked more inviting. I would come here again if I had anything else to sell.

Today I called to see if they were selling silver eagles and was told yes for $8 over spot, which…read moreis high but ok I was just buying a couple so I go down there and tell him I called and now he tells me it's $12 over spot. Which is outrageous, so I said Pleasant Hill coin and Jewelry is $2 over spot and he tells me I should do business there. So OK I will. No one should deal with these guys they are taking advantage of customers.

This is in response to one particlarly NEGATIVE review of Sell Your Things in Concord, CA. I have…read moregiven them a lot of items to sell--almost 1/2 truck full that would be difficult for me to sell due to my circumstances. True, there are fees associated with a service this type. HOWEVER, have you ever tried doing this yourself...the listings, research, knowing shipping backwards and forwards, purchasing packing supplies and packing...being alert to problems you would never think of...believe me, it is quite an undertaking. The staff at Selling Your Things are friendly, responsive and seem to bend over backwards to help. I would say that the 5 stars I am giving them are deserved for the work that they do. Bonella Marcotte Vallejo, CA

When you want SPAM in your inbox then use Selling Your Things to sell your stuff. From the very…read morefirst moment they interact with you Selling Your Things (S.Y.T. A.K.A. "SYT" on their web site) uses questionable and unethical methods to send unwanted email to your inbox. The latest SPAM attack S.Y.T. on my inbox came via a response to my listing on Craigslist. S.Y.T. used the opportunity to try push their service on me instead instead of being invited. After my initial review of S.Y.T. my theory that they had used a robot responder designed to scan the current CL ads and spam the sellers was indicated to be incorrect by one of the S.Y.T. employees. As corrected from a S.Y.T. staff member I am now informed that SPAM responses to your Craigslist ad are manually created via a conscious action. S.Y.T. scans current Craigslist ads. Their staff then responds to your ad with a subject line that appear to be a valid response. Once you open the email you will have found targeted SPAM executed by an S.Y.T. staff member. As such their business activity moved from being a unforeseen problem of using a new tool, to an act of deliberate email SPAM by the S.Y.T. staff. For shame! As the public media as shown SPAM is a an ongoing problem, and organizations who send SPAM are generally regarded as scumbags. But let's move on from my initial business interaction experience with S.Y.T. to one of ongoing nature. So far the communication with S.Y.T. staff has not been pleasant nor has it provided much of positive outlook for the future. I have offered to communicate with the owner in in the hopes of resolving the problems to date. So far only a single employee has responded. I had requested the owner respond but there has been no indication at this point that my request has been passed on. Hopefully this is a problem of a single employee and not an indication of a problematic business owner. In reviewing the the services offered by S.Y.T. I have found the fees to be more that I would want to pay. Their S.Y.T. commission fees start at 30% of the selling price of you stuff. On top the S.Y.T.fee you are still responsible for paying the fees charges buy eBay on the sale price of your item, and the PayPal fee if the buyer uses PayPal to purchase your stuff. All of those fees soon add up to a large amount and quickly leave you wondering if S.Y.T. is a worthless exercise as well as a waste for your time, energy , and money. All for very little gain in comparison to selling your stuff on your own. Based on my business experience with S.Y.T. I suggest you do yourself a favor and avoid these spamming scumbags with fee laden services anyway you can.

The jeweler (Doug) was friendly, very knowledgeable, fair and honest. I will definitely be back for…read moremy future jewelry needs!

Spoke to the owner briefly over the phone asking if he does sizing on sterling silver rings. He…read moreexplained he would need to look at the ring due to its center stone was turquoise. Stopped in and he sized it by "stretching it" from a 5mm to a 5.5mm free of charge. So kind and considerate. Definitely will bring other pieces in or to shop at our local R n L fine jewelry store!

Jay. was very polite and timely. we agreed on a price…read moreimmediately which was acceptable to me and allowed him some leeway as well I will be doing business with again

Jay is great and gave me a fair price. I found him on ChatGPT, and I am glad I did. Will…read moredefinitely use him as my go too.

Five stars for Gold USA, but John deserves his own constellation! He is hands down the BEST…read morejeweler ever. He's always amazing, looks out for me, and recommends the prettiest pieces without trying to squeeze every last dollar out of my wallet. I love being able to shop with someone who makes me feel valued, comfortable, and never pressured. And can we talk about how HILARIOUS he is?! You come in for jewelry and get a comedy show included. His Instagram alone will have you laughing, then suddenly planning a trip to Gold USA. I opened the app to scroll, John--how did I end up shopping for gold?! What really keeps me coming back is his heart. He's sweet, honest, and makes every visit feel like catching up with a friend who happens to have excellent taste in jewelry. He wants you to leave happy with something you love, and that kind of service means everything. Go see John at Gold USA! You'll leave sparkling, smiling, and probably still laughing at something he said. Somebody give this man a raise and a microphone!

I got 614 karat gold open face bottom grill for my teeth and it was very reasonably priced and it…read morewas done and a very fast manner. I love the quality and I'm very happy with the whole team. I would recommend that anyone come here thank you so much gold USA.