One star cause clean restrooms.
The bad:
I'm standing right in front of the warm deli and menu and some young dumb behind the deli says "what can we do for you today?"... so I look at the menu for a minute. Decide what type of sandwich wrap I want, then I ask "are the wraps in 6 inch and 12 inch?" And this young woman just says "no." Then looks dumbly at the other woman by the oven making food as if she really doesn't know the answer. Like okay... nooooo... they aren't sized 6 or 12 inch for the wraps.... so what are they sized?
This young lady then says "we actually can't make you anything in store anymore. You have to order online then come in and pick it up. You can pay online too."
OKAY OKAY OKAY... I get it. This whole COVID b.s. but.... lady... IM RIGHT INFRONT OF YOU. Do my words not work??? Like "lemme get a veggie wrap with bacon". "Okay sir gimme 5 minutes" "cool, immma grab a drink. Then when you're done... see that register right there with the other woman behind it... I'll pay for both my wrap and my drink there".
BUT NOOOOOO!!!! The human to human interaction going any further is a No-Go.
Are you SH!77!*G me???? Is this the dumbed you world we live in now?
You literally asked "what can we do for you today?" Like you're gonna take my order. Maybe lead with "we can't take your order in person... I can tell you we can't take your order. And tell you how to place an order online. But heaven forbid I take your order and make it infront of you."
The young woman who's name I didn't get, because I was so baffled by the Idiocracy I just said Forget it and left, she then says "we can't make it infront of you anymore". Like Uhm.... dude your deli is wide open. I can place the order online and just stand here watching you make it still. Do you even think before you talk???
I'm sorry, BUT is this really the STUPIDITY we have in the world today.
All you had to do was take my order. The same way you'd read an online order. And hand me the damn food.
For real... Casey's GM at this location... talk to your staff about how to properly address customers.
Yes I sound rude and pissed in this comment.. because I'm shocked at the stupidity I encountered ... but I was very polite to this young lady.
I'm not gonna hop online, find your website, select the options for my food, input my credit card info, then wait for her to make it. When in reality I could just say "may I please get (food)" "yes one moment you human standing infront of me".
Like dude ... really?? That hard??
Your deli is handling these covid19 guidelines very stupidly. read more