Juan was a pleasure to deal with. The fact that they were able to help pick up and return the…read moremachine was phenomenal. My 30 year old Snowblower had a gas leak and I was worried about finding someone who was trustworthy. You guys didn't disappoint. There was a reasonable turnaround time wise, and they returned the parts that they replaced. Their parts and labor prices and are extremely reasonable. I felt like family. It's really nice to find someone especially a small business who does business like my dad used to. It's very reassuring to know I have someone to call on when I can't do it myself. When I first spoke to Juan, I told him what my problem was. He gave me a guesstimate over the phone. We arrange to have him come and pick it up. He looked it over and check it out. Called me back with the prices. We agreed and a couple of days later my machine was back. The gentleman that picked it up and dropped it off was extremely kind and I didn't have any fear of letting it go, through the whole thing I felt like I was in good hands. Dare I say it, I don't wanna jinx (no snow) it but I can't wait to use it. It's nice to know it will be ready when I need it. Thank you!

We had 2 snowblowers that wouldn't start, one of which hadn't started in a few years. Thankfully…read moreJC's picked up. They arrived promptly when they said they would and just dropped them off, again exactly on time. Both blowers got a good cleanout and are now working perfectly with the older one looking almost new. I wish I would have found Juan sooner. Service was quick and thorough, great communication, and we would not hesitate to call them again.

Thoesen Tractor has an outstanding team, everyone involved from the parts department, mechanics &…read moreoffice staff are extremely nice & easy to do business with !

From the owner: We are an authorized dealer for the best equipment on the market: ROKBAK Trucks, Sany®, LaBounty®,…read moreOKADA, ASV, and Buffalo Turbine. We have the only rental fleet in Chicago with all of the specialized machines you need, for these industries.

Terrible experience. They told us they could get us a rental so long as we gave them 36 hours of…read morenotice. We needed a rental on Monday so we called on Thursday. They didn't get back to us until Friday afternoon at which point they told us we needed to fill out an application - something they didn't tell us about earlier. We have some questions about the application so we called them multiple times at 3:30pm. The operator kept forwarding us to voicemails. We called back and explained this to hear and she told us they had all left for the day. We explained the urgency of the situation and she told us that she would leave a message for the rental team so they could call us early on Monday and work it out in case no one responded to the voicemails we left. Of course, Monday came and went and we received no calls from them.

Absolute worst experience. WE have been working with Atlas…read morefor over 40 years and they have always been great. We have a service package with them. Recently I called to make an appointment for one of our fork lifts, was told a tech would be out next day. Four days later no tech. I called and was told we had an outstanding bill that was over due so they cancelled the tech. I asked why someone did not call me to ask about payment or why when I made the appointment no one told me I had an outstanding bill, I had no bills on file. NO answer just a hum? I was transferred over to credit and received a voicemail. Never heard back. Called a second time, voice mail - never heard back. Third call was transferred to a different person who was going to help me - voice mail, no response. Fifth try finally got transferred to a very nice person who helped me out. It should not take 2 hours of my day to try to resolve such a small issue.

Needing a Hyd Hose repair, my go to place Never a minute…read morewasted just get me up and running!!!!!

This is an update after my original visit to Pirtrek O'Hare from 6/14/2014 when the shop was closed…read moreduring business hours with no explanation. I received an email from the location owner apologizing for what happened, and I gave them another shot. I have a braided stainless steel high pressure EFI fuel hose for a motorcycle which does not have a quick-disconnect / dry-break coupler. This means any time I want to completely remove the tank on this bike, it must first be drained of fuel. This is tedious, time consuming, and inconvenient. I decided I'd like to fit a quick-disconnect coupler in-line on the fuel supply hose. So I turned to Pirtek. I was helped by Derek, the assistant manager. Derek was very polite and professional and went out of his way to help me source the proper hose fitting for my application - which Pirtek unfortunately does not stock. I returned after obtaining the materials needed, and Derek modified my line and fitted my fuel-rated dry-break coupler while I waited - which was only a matter of minutes. The end results look much more professional than what I could have done myself at home, and I'm much more confident in the machine-installed compression fittings holding up to the high pressure fuel feed than any DIY screw or click clamps. If I'm ever working on another project requiring fuel line modification or fabrication of custom brake or hydraulic clutch lines, I'll be sure to turn to them first.

After bringing my Toro snow blower to my regular service company (sorry, I don't feel comfortable…read morenaming), I was told that I had damaged the scrapper bar and it was too bad to fix. I took a chance and stopped in to Greg's for a second opinion. He shook my hand and said he'd have a look. He did look and said yep .. damaged the scrapper bar and the paddles but he could fix it. One day later his staff person calls to say it is done and they delivered to my home. Just in time for the next snow. Run's like new now. Thanks for saving me from tossing out a working blower!

Came in for a diagnosis on a no start for a snow blower, after almost a week of no communication…read moreGreg called me told me they fixed the issue with a $313.00 bill to find out the carb needed to be cleaned (insane). Unprofessional, no communication about approving any work, no paperwork. Do NOT go here under any circumstance.

Ordered our radiator at a discount price and got wonderful customer service too. Car repair can be…read morevery costly so it was awesome to find the deal and great that they were very professional and polite. Good experience with a bad situations.

Excellence place to do business with. Still have the ability to work on and repair old classic car…read moreradiators and parts, where most people don't want to try to fix non replaceable parts for an older restoration. Always very friendly, great turnaround times, and very reasonably priced. Thanks again!

I needed to rent a stump grinder for a day. Home Depot was my first thought, but their reservation…read moresystem was confusing (I was told that a reservation didn't guarantee the availability of a machine?). Searched for some other options and found this place. There was a grinder available, the machine was in good working order, and the guy at the counter (Kyle) was very helpful. Good price for a one day rental, too.

I have been renting from Rent Rite for more than 20 years. They have well maintained equipment,…read morevery competitive pricing and great customer service. When we are doing work outside of our normal scope, they have advice on the best tool for the job. You can't do better than Rent Rite.