I just moved into a new place in Plattsburgh with a vacant apartment below me that will remain vacant for the foreseeable future. When I called the town of Plattsburgh about their trash pickup they refused to take me as a customer because all apartments of the same residence must use their service apparently even though I informed them of the situation with the vacant apartment below me. I ended up having to just Google trash services because they refused to even recommend any other companies, but I'm glad I did because that is how I found Costello. Once I got on the phone with a representative, I believe her name was Winter, she made the entire process so painless. She was incredibly helpful and friendly and helped make the process of setting up this utility a breeze. As this is the first time in my life I am living alone and have to handle all of this stuff on my own Winter's help and friendliness was REALLY appreciated. She even said she would be calling me back after the first few months of service to make sure I am happy with the service and to see if I have any questions! read more