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    Laser vision correction

    Retinal imaging

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    Recommended Reviews - Cascadia Surgical

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    3 years ago

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    Eberhardt Vision Center - Waiting area with lots of magazines and movies!

    Eberhardt Vision Center

    4.0(9 reviews)
    1.5 mi
    $$

    We made an appointment and gave them our insurance information several weeks before our…read moreappointment. When we showed up for our appointment, they informed us that there had been an issue with the insurance (authorization blocked for some reason) and, when they made an attempt to call and inform us that we needed to call our insurance, my husband didn't recognize the number and didn't pick up, They cancelled our appointment. My husband took off work to drive me, and I am recovering from an illness. They didn't offer to squeeze us in but told us to leave, call our insurance, and then reschedule. I got angry and gave them very direct feedback. They called my husband later and told us we are not welcome to return. I am writing this review so that people making appointments with this optometrist understand the risks: They do not communicate by text or email, and, if you don't pick up when they call, your appointment may be cancelled without care or consideration on their part for the impact on the client.

    I lost my glasses unexpectedly and was calling all over to see who took my insurance and who had…read moreavailability. I called And they said the first appointment they had was a week and a half out and they could put me on the waiting list. I said okay and in one hour someone had canceled a appointment for later in the day and I was able to squeeze in. I am not local to this area and was very happy that they were able to take me and my insurance. When I arrived the receptionists were all very welcoming and as I waited I noticed how clean and home like it was compared to other places I have been seen. I was called back for my exam and the lady who did my 1st exam was kind and patient with my inability to keep my eye open during the air pressure test. I went in for the second part of the exam and was immediately comfortable with Dr. Eberhardt, he was very knowledgeable and explained to me my slight astigmatism and as we talked I asked about food to eat for eyes and what type of diet I should keep to for longevity in my eyesight (eye issues and blindness due to diet are common in my family) he gave me very good medical advice and before I knew it the exam was over. The glasses I was selecting from (economic package deal) were very nice and I had many options to choose from which usually is not the case in other offices I had been to in the past. If you are looking for a great prescription, welcoming staff, and a knowledgeable optometrist. I would highly recommend his office.

    Photos
    Eberhardt Vision Center - Love the decor, feels more like someone's living room than Dr office.

    Love the decor, feels more like someone's living room than Dr office.

    Eberhardt Vision Center - Our Optical Dept. for Guys features Oakley, Ray Ban, Nike, Polo, Banana Republic, Prada, Guess, Columbia, Wiley X, Penguin, Convers, & more.

    Our Optical Dept. for Guys features Oakley, Ray Ban, Nike, Polo, Banana Republic, Prada, Guess, Columbia, Wiley X, Penguin, Convers, & more.

    Eberhardt Vision Center - Children's play area.

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    Children's play area.

    Pacific Cataract and Laser Institute - Support staff

    Pacific Cataract and Laser Institute

    3.7(14 reviews)
    28.4 mi

    Everything was very customer oriented from thre immaculate waiting room with snacks, water and…read morecoffee, to the smiles and courteous welcome. Scheduling my pre-OP appointment/evaluation was easy. After seeing my regular eye doctor they referred me to PCLI. I received a call from the scheduling company within a day or two. She worked around my schedule and I got an appointment on the calender. A week before my evaluation, I received a message that they needed to reschedule and they gave me a time that didn't work with my kids drop-off schedule for camp. I left a few messages and an email to say I couldn't make the time they rescheduled me for. I finally got a call back ther morning of my appointment. That was frustrating but we got things figured out. My evaluation was fast. I waited 2 minutes before being taken back. The doctor stayed as long as I had questions and I never felt rushed. After that they let me consider and think about the risks and told me to just give the scheduler a call when I was ready if I wanted to move forward. Never any assumptions that I would but left it in my hands to make the best choice for me. I really appreciated that. They never held back or diminished the possible risks flit such a surgery. Scheduling my lasik appointment was again really simple. I called the lady I worked with before. A week before my surgery the scheduler called to tell me a few things to do or not do that week in preparation. She also answers my last few questions and really put my anxiety at ease. I really appreciated her. The morning of the surgery I had my husband drop me off before taking children to school which meant I was there 20 minutes early. No big deal. I enjoyed the atmosphere of the place and the company of the ladies at the front. At 8:30 they took me back to the prep area. They had a locked locker for me to store my belongings of which they gave me a key so only I could access it. They were so very nice. They even gave me a gift for choosing them (a fleece vest). My husband was allowed to come back with me and watch the procedure. Before the procedure the doctor came to introduce himself and to answer any concerns. Wow! Impressive and shows great patient care. Once I'd been numbed to a degree they took me back to a sterile surgery room. Before they started the doctor asked if he could pray ( he would have skipped this if had asked). I said of course but I also wanted to pray for them. It was a very special moment and the feeling in the room was one of sweetness. The doctor told me everything that was happening as it was happening. I knew what to expect. It was a fast procedure. All in all from being brought to the prep area to walking out the door I was there an hour. It never felt rushed either and I never had pain or discomfort. I highly recommend this facility. Professional, speedy, thorough, customer oriented, beautiful facility. Can't go wrong.

    Poor information at initial eye exam resulted in the wrong lens being installed. Vision is now…read morepermanently blurred and THEY want $1500 to fix with lasic surgery!They no longer answer my E mail. John Robinson. 480 233 3032

    Photos
    Pacific Cataract and Laser Institute - Our office

    Our office

    Pacific Cataract and Laser Institute - One of our exam rooms

    One of our exam rooms

    Pacific Cataract and Laser Institute - Surgery and family viewing

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    Surgery and family viewing

    Cascadia Surgical - opthamalogists - Updated May 2026

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