My mother was seen for a thick toenail. The appointment lasted no more than 10 minutes. She is not diabetic and does not suffer from any other medical condition. I was present during the visit, and the doctor only trimmed her nails. No additional procedures or treatments were performed.
However, the bill we received lists multiple services that, after careful review, were clearly not provided. When I contacted your office, I was informed that without insurance the visit would cost no more than $150. My mother did have insurance, which was supposed to cover the bill. Despite this, we were later informed that she still owed $220, and now we have an outstanding balance of $200.
For her second visit, I explicitly raised this concern beforehand and was assured that the insurance would cover everything. Nevertheless, we have now received two additional bills. Once again, the visit was extremely brief, with no complications and no extra services.
Now my mother needs to paid 580, wow, is this a mistake or is something more fraud?
The short duration of these visits clearly contradicts the extensive services listed on the bills. This situation leads me to question the honesty and transparency of the billing practices. Patients should be treated as people, not as a source of excessive and unjustified charges.
I respectfully request a detailed review and correction of these bills, along with a clear explanation of the charges applied. If this matter cannot be resolved promptly, I will consider escalating this complaint to the appropriate authorities. read more
