Exceptional food and attentive services. Truly enjoyed the surf and turf and the expansive dessert options! The dining room and the courtyard were equally lovely and well furnished. A perfect spot for all occasions! read more

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We we had an evening meal here after going on a Puebla food tour in the afternoon. I only mention that because we were pretty full before we even sat down to eat. Things we liked: the sommelier was very friendly, knowledgeable, and helpful. He let me taste two different wines and I get to choose my favorite. He even helped us get a ride home. The food was generally quite good. We ordered four different items, including a beef ceviche, fried parsley, crema Poblana soup and mole poblano with chicken. My favorite of these was the crema poblano soup. All items were all nicely prepared. The servings were quite generous. Despite several complaints we read on Yelp about the prices, we thought they were pretty reasonable compared to what we would pay in the USA. Things we didn't like: there was some construction going on, apparently to prepare for Valentine's Day. There were some poorly behaved children running through the restaurant. There were large groups of waiters standing around talking to each other. The restaurant wasn't very crowded on this Wednesday night. Overall, it's a good restaurant with a few flaws on our one visit. read more

Very traditional and good food. Service very good and the ambience was nice. Definitely recommend when visiting town. read more

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Casareyna was our favorite restaurant in Puebla! The food was incredible, as was the service! We loved the place!

Wow! This place is definitely a must go! The ambiance, service and food is on point here! Ambiance/Service: This place is beautiful, upscale, and the service staff are very accomodating Food/Drinks: We had the luxury of being here during the on season for chile en nogada and it was absolutely delicious!! It was not too sweet at all, but had all the amazing flavors you are looking for. If you like chile en nogada, or never have had it but want to try it, this is the place to do so! Keep in mind that they only service it during the right time of year where all of the ingredients are fresh. Absolutely worth the wait! The rest of the food and drinks were very good, but nothing was as memorable as the chile en nogada! Definitely worth going to this restaurant if you are in the area. read more

We were a party of over 25 and the service, food, drinks and dessert were fantastic. Fine dining experience. The staff were so nice and professional. read more

I was told that this is one of the highly ranked restaurants in the city among others. We were sitting within the courtyard under the tree, and slowly began to notice that little black bugs were falling from the tree on our plate, and our food and our water and drinks. When we brought this to the attention of the staff, it almost seemed as if we were a bother, aside from that moment, my salmon was delicious to this day. I do think about it and so wish I could eat more of it. read more

Casareyna - Salmon with tamarind sauce - Hotels Near Me - Puebla, PUE

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Where to begin..... from the minute we arrived, you could tell the service was going to be impeccable. And I was not wrong. We were in town visiting some family and was recommended this place for their CHILES EN NOGADA since they are in season in Puebla, Mexico. They accommodated 6 adults and my little baby boy in a stroller without any fuss. Then we were offered wine by, in my experience, the best sommelier named Alejandro or Alex. He brought us a delicious red wine that paired very well with the Chile en nogada. For those who haven't had it, let me tell you, it's the best dish to try for this season. It's a poblano pepper stuffed with all sorts of fruit (pear, apple, raisins, to name a few) and ground meat. It's topped off with a walnut sauce and pomegranate on top for added flavor and texture. Sounds a bit weird but your taste buds would love you. The whole table had chiles en nogada and the most cutest thing they do, is they give you a certificate that comes with the chile en nogada and a number so you know how many plates of these they have served this season and which number you were. I was number 43,081. Once done with the main dish, I of course had to have dessert. I ordered a 3 chocolate mouse cake, which was devine, and for the rest of table, they had a sampler dessert where they had everything from rice pudding to strawberry ice cream. Since we were winding down, my boyfriend ordered a rosé champagne. Alex, The sommelier, recommended to have a taste of the strawberry ice cream and then the champagne together in your mouth, and let me just say, this was the best thing ever! After that I had a coffee drink (forgot the name of it) that tasted as if I was sipping on an iced coffee, only this one was spiked . There are so many good things to say about this place that one review doesn't justify it. You have to actually go and experience it, you will not be disappointed. read more

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Mole and pipián with salmon was riquísimo! Mixiote was delicious. It was prepared on natural mixiote leave, included avocado leaves as well and nopalitos with a delicious Mexican adobo. Nevertheless, the meat was not lamb, as advertised on the menu, it was beef. Despite of that, I recommend it. We had additional dishes, but these two rocked the meal. Dinning area was beautiful. Sanitation and social distancing was on point and our server was very attentive. However, when we needed assistance from another server, this one was not that attentive and did not fulfill our request; perhaps some coaching will help to improve this area. read more

Casareyna - Hotels Near Me - Puebla, PUE

What a wonderful stay in Puebla!! My only regret is that we didn't stay longer. I reserved 2 rooms (party of 4- two couples) and we arrived a little earlier than check-in (closer to 12:00) but they were able to accommodate our early check-in without any problems. Overall the staff was friendly and helpful. The hotel overall is beautiful with a lovely, open courtyard. There are stores selling beautiful pottery, artwork, and purses. They also have a spa offering massages and other services, though we did not experience these services. My room was a nice size with a comfortable king-size bed. I slept like a baby. There was a mini-fridge (had stuff inside but you can easily move things around to fit your own items). There was also a closet with robes and a safe. The bathroom was large and clean. They provided shampoo, soap, lotion, etc. We had breakfast at the restaurant. Our room came with complimentary continental breakfast (juice, fruits, pastry). However, we decided to eat a-la-carte. I had a delicious omelette. My husband ordered a chilaquiles dish off of the special of the day menu (also very tasty). Service was friendly. Honestly my only regret is that I didn't order a mole dish, like the breakfast crepes- I heave heard that the mole here is the best in the area. The location was perfect- within short walking distance of a mall, beautiful garden, and market. It was also very close to some of the major sites. Overall, I really enjoyed my stay. We thought we may need a late check-out and they were willing to let us check out around 14:00 without an extra fee (though we ended up not needing late check-out). My husband and I will definitely be visiting Puebla again, and when we do, we will return to Casa Reyna!! read more

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Love CasaReyna. What a gorgeous hotel, extremely affordable, and just a couple of blocks outside of the historical city center. Our room was massive with two separate bedrooms, only separated by walls not doors, large beautiful bathroom with both shower and soaking tub. High ceilings, stone walls, such a pretty hotel + room. We would move-in if we could! We had dinner at the restaurant one night, it was mediocre. However, we're vegetarian so maybe those options aren't the best. We've already recommended CasaReyna and hope to return some day. read more

I was really pleasantly surprised by this place. Airy, minimalist design was especially nice during Covid. The other day, I tried a different restaurant that was supposedly a mole specialist and had great reviews--and I was pretty disappointed. I decided to try this one. First off, the poblano Chile relleno was absolutely delicious. The tacos poblano were simple but very good, as well. The poblano Chile cream soup was spectacular. Slightly spicy but the cream lessened the heat, and I liked that. And it contained corn. The mole sampler was far, far superior to the one I had at the other very popular mole restaurant with tons of positive reviews. And Casareyna had a very extensive wine list. This was a great meal. read more

I came here with high hopes because of a high recommendation from a local, but I found the service to be lacking and the food to be mediocre. I wanted to try mole poblano and they pushed me towards the mole sampler plate. I found the meat served with the mole poblano inedible as it was overcooked and dry. Not even the mole sauce slathered on top could save it. I observed the attentive service at another table while the service at my table less attentive. The mole poblano was served on a cracked a plate including a sloppy presentation of food with the rice being way too dry for me to eat. The lemonade was lukewarm and watered down. The best thing about this restaurant during my visit was the strawberry margarita. For the price I paid for my meal at this fine dining restaurant at this boutique hotel, it was not worth it. I should have visited a more low-key fonda for the mole poblano instead of this lousy dining experience. read more

Casareyna - Hotels Near Me - Puebla, PUE

This is good restaurant for Mole 4 color and drinks is so good too. Service and everything is good but nobody speaks English with us but we can speak Spanish little bit that ok. read more

Casareyna - Hotels Near Me - Puebla, PUE

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First time ever in Puebla, Mexico. I stayed in this hotel and it was above average. You get more than enough foe your buck. Plus, the quality of the food will exceed your expectations. Any tourist who wants a real authentic Pueblan taste, must try this place. The waiters are nice too!! If you enjoy liquor. Drink on, the choices are great. If you enjoy red wine, I recommend "Monte Sanix." A great choice for good Pueblan cuisine. read more

Casareyna - Chile en Nogada Please!! I beg you. Order this!! - Hotels Near Me - Puebla, PUE

I was thrilled with this hotel! This place is a true experience. The hotel was designed by the famous Mexican architect, Ricardo Legorreta, who also designed the San Antonio Public Library, another hotel in Puebla, and the MARCO Museum in Monterrey, Mexico. The design has bold colors, simple geometric designs, long straight lines with sharp angles, and little alcoves that aren't meant for walking through. The staff was amazing- they spoke perfect English, catered to my every whim, served up fresh hibiscus tea in the lobby. They also offered cool things to read, and a pottery shop in the lobby area. The restaurant on site was top notch, serving excellent Mexican food, and complimentary continental breakfasts consisting of sweet bread, jams, juice, and fruit. Delicious! For some reason, this hotel is branded by the car company, Audi. They park a mucho expensive Audi car in the middle of the lobby, a V10 when I was there. Swanky! The hotel is designed around a dilapidated convent, or some other old structure, where they left the old parts of the building, and updated it with new design and walls. There's a pool on the roof of the place, a little lap pool, with the infinity design, and a good sized hot tub. There's also a spa that offers massages for reasonable prices. On the roof, is a running track that was one of the oddest running tracks I'd seen- it has the fancy sproingy running material that's good for your knees, but it's so small, that you go for about 50', then take a right angle turn, then go for about 30' before taking another right angle turn, and repeating. You can't go far without stopping and taking a hard turn, which isn't so good for running. The room was simple, but luxurious- with a huge bed, a giant shower, and a bathroom as large as my bedroom back home. The hotel isn't exactly in the town center. It's about a six block walk from the Zocalo, but a nice walk nonetheless. Across the street is the Garden of San Francisco, which is a lovely garden with plenty of stuff to check out. Also across the street is a fancy shopping mall. When I was there, the hotel was throwing an 80th birthday party for a local lady, which brought out mariachi musicians, and a bunch of other old ladies, which was a nice touch. Checking out this hotel for the restaurant alone is worth it, but you gotta stick around for the design. read more

Unique, gourmet selections in a artistic, rustic setting. We had the Chalupas, Escamoles, Mole sampler, Mango Ceviche, consumé. My favorite was the consumé read more

Casareyna - Hotels Near Me - Puebla, PUE

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I wish I could give more stars this place was amazing super cozy with its various rooms and wonderful service. I had their tour of mole which started with a white mole made from pulque all the way through the best mole poblano I ever had. I recommend this as a must stop in Puebla plus the cost was an incredible value for the cuisine, read more

Casareyna - Hotels Near Me - Puebla, PUE

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I was super excited about staying at Casa Renya because of all the awesome reviews but I was surely mistaken. Check in- Upon later arrival around 9pm the young lady at the desk was pleasant spoke great English and the check in process was speedy. Location- Was awful for us, his family was more than one hour away, which is obviously our fault and not theirs'. But finding the hotel was a nightmare, where we had to drive through the hood of Puebla and scared that we were going to get mugged. But once you get to the hotels street it is a lot safer looking with a mini plaza across the street which was nice. Room- Was the best you can get in Puebla. Clean, roomy and bright, with stunning bathroom. One thing that creeped me out the most was the large gap underneath the door {which I made my fiancé put a blanket under the door to prevent creepy crawlers} && the fact that there wasn't a screen on the windows! But I think this is just a third worldd type of thing that I will never get used to. There was also awful construction going on right underneath our room that began EVERYDAY we were there at 7am that woke us every morning. I don't think I have EVER made a noise complaint before, but it was a violent banging sound that we couldn't tolerate even being in the room for long. What kind of vacation is that? We never complained to the hotel staff, because we barely stayed at the hotel {thank god}! Restaurant- The following morning we woke up ecstatic to get to the restaurant downstairs for our free breakfast. We were pointed in the direction of the cafe by unfriendly faces at the front desk. Stood in the middle of tables trying to get someone's attention to find out how to be seated. After waving someone down who did NOT want to bothered with us. We were seated in a dark corner and given a menu with prices. After 15 minutes of waiting for a server, we asked about the "free breakfast" for hotel guests he explained at it only included a juice, hot cakes and fruit ; anything else would be extra. Not the complimentary breakfast I am used to but uhhhh ok? We then 30 minutes when we noticed everyone around us even the once seated after us were being served. I must add, everyone there was a rich local who dressed as such, maybe because I was in heels and walked around like a snob I was treated like a homeless person begging for service. But we did not complain and figured maybe it was just a busy morning. We finally got our HOT orange juice, what seemed like sliced corn bread {thier "hot cakes"} cold coffe and sliced fruit (children's' portions). But again we did not complain. The second chance we gave the restaurant was even worse! I figured we HADD to have dinner there at least once before we left because everyone raved about their food, boy were we in for a treat. We had brought my fiancés family who are all Mexican locals, and again stood in the middle of the hotel trying to wave someone down to sit my party of 6. A server brushed us off and left 6 PEOPLE standing in the middle of the restaurant with no direction or where to stand, sit or how long the wait was. Embarrassing my fiancé and I after wanting to take his family out to a "great restaurant". 25 minutes goes by and my infuriated fiancé asked to speak with a manager about our not ONCE but TWICEE awful experience. The managers who's name I did not get but was helpful and we were quickly seated, {in a table which had been sitting unoccupied for quite some time} and he himself took our order. We then were assigned possibly the worst waiter I have ever encountered, I wish I got his name because he does not deserve to work there. {His name began with a G} He seemed almost angry and annoyed that he has to help us. Looking at his phone and texting in order to not even look at us while taking our order. He also forced us to leave 10% tip and even stopped us on the way out to get his money. Sick man, you probably need it more than us anyway and we left him EXACTLLY 10% the bare minimum you awful human being. I truly have NEVER felt this discriminated against, I want to clarify I am a light skinned Spanish American, with a Mexican native fiancé. I could probably go on about how awful my experience was but visiting family and experiencing how awesome Mexico was made up for it my horrible experiences here. All I can do is advise all "Americans" to not stay at this hotel read more

Delicious but simple complimentary breakfast as a guest of the hotel: fruit, granola, bread, homemade and unique Jams and butter! We also ordered enmoladas which had lots of mole poblano which was rich and delicious! We decided to have dinner here as well since it was raining and reviews and menu looked great! The food was delicious as well! We had sopa azteca, ceviche with mango, and duo de pipian. Good! No complaints. The problems came with service and functioning of the staff, in my opinion. The waiter was nice enough BUT he did not bother to clarify or understand (and I'm fluent in Spanish) that when my dad had ordered a soup I did NOT want my main dish to come with his soup. Well, sure enough...my main dish came when his soup was served, the very thing I had tried to explain I did not want. Well, mentioning this to the waiter causes no reaction to please, take the food back, or ask how he. Oils make it ok. Anywho...bigger problem was that there was a party of 6 girls and (3 moms???) who were running and screaming in the restaurant multiple times, without ANYONE DOING ANYTHING EFFECTIVELY to shut them up or calm them down! It was very uncomfortable!!! I couldn't WAIT TO LEAVE THE CHAOS of what should and looks like a calm, classy, classical music playing place!!! Lastly, I think the waiter saw my changed demeanor but didn't bother to ask if I wanted another drink but made sure to push dessert!?! Makes no sense! I feel he may have felt stressed by the bad-mannered kids but no excuse to not care for nice, paying customers like us! Makes me want to skip my complimentary breakfast tomorrow! read more

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My family and went here for a late breakfast. I have las emoladas de tres moles. It was fantastic. The sauce was velvety and had just the right amount of kick. My partner and I shared mole poblano and it was out of this world. Rich, thick, and full of flavor. I would return here daily if I could. read more

Well haven't left the restaurant yet and I'm going to give a review while I finish my drink. (Because it's that good) Excellent ... Place, ambiance, staff, an most importantly food! We're in Puebla for 5 nights (night 2).Our concierge recommended CasaRenya and hit the bullseye. SO GOOD. So good as a matter of fact that we called over the hostess to book a table for tomorrow night at a table we want to sit at. Would not be surprised if we eat here another time too. We're kinda young and retired; for better or worse we eat out EVERY night. So our tastebuds are pretty refined. Do yourself a favor and eat here at least once when in Puebla. Enjoy read more

This is a beautiful hotel. Tucked just far away enough from the town square, it is quiet and relaxing. The staff have been helpful, as our AC wasn't working quite right and the floor was dirty in our room- we told the front desk and things were handled promptly. Staying in the master suite for 3 nights. Very comfortable, clean, modern and nice amenities. Would definitely recommend. read more

Casareyna - Master suite room and bathroom - Hotels Near Me - Puebla, PUE

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Great upscale restaurant in Puebla, and clearly one of the best. Impeccable service, exquisite Mexican cuisine, and creative presentation. We visited this restaurant twice during our 4 day stay and were very pleased. The Ceviche was excellent, and also the tuna. read more

I live in Puebla, and fail to see what the fuss is about. The food is good, but not really great. The space is ample, but somehow uninviting. The service was profesional, but very rushed. Although it was hardly full the night we went, we felt like they were trying to hustle us through. And the food does not really match the price. One can do better nearby for less money. I cannot in any way call this place bad, but it certainly did not live up to the hype. read more

Wonderful hotel with a great complementary breakfast each morning. Rooms were always clean, wi-fi was powerful, and the overall aestheics were lovely. It was also nice to be slightly out of the city center but a short walk from the action. This translates to larger rooms and a more relaxed atmosphere near a cinema/shopping mall. We stayed in June 2015 for a few days, and it was the best stretch of our multi-week trip, hotel-wise. We got stuck in a hotel in Cholula without a way back to the DF (the three of us had too much luggage to take the bus), and we actually ended up getting a ride from the hotel in Cholula back to Casareyna, where they were willing to arrange a ride back to our hotel in the DF. So they continued to be helpful even after we were no longer officially guests! Highly recommend! read more

Extraordinary !!!! Their mole poblano with pollo is heaven on earth. Out of this world. Excellent service. Very decent prices. Don't miss it. Best in Puebla. read more

Lovely hotel & rooms. Staff are courteous.. Had a facial & massage this morning. Was advertised as 1hr 30 mins & a cocktail/ drink. I got 1 hr 10 mins if that. No cocktail or drink. I still payed full price. The gal who did my service was nice and did an ok job , I'm not sure her training was up to par, ( I feel not her fault) I think she hadn't done many. I still tipped her 20% by American standards. So I was disappointed but hey ho. Shrugging my shoulders & scratching my head. What r u gonna do? Worse things hav happened & going on in this world right now. read more

¡Comí la camarones a la mantequilla con limon y fue asombroso! Mi apertivo fue muy bueno, así. Recomiendo mucho por todo tipo de comidas. Muy muy delicioso. read more

Great Matgaritas, Mexican wine, food, setting and service. The white mole was delicious and unusual. I tried the Escamol (ant eggs) and were delicious! It is not in the center of the city, but in the convention area. The area is worth visiting with a beautiful park in the middle. read more

We stayed at the hotel for three nights and many of our meals at the restaurant. Breakfast, lunch, and dinner were all amazing. Panqués for breakfast, chalupas for lunch, mole poblano, mole de olla, and more. Not one meal disappointed! The restaurant was just a massive culinary experience combined with great service and amazing Mexican wines. Brilliant restaurant! read more

Came here for dinner while in Puebla. Started with the ceviche, which was accompanied with tamarind salsa, which was awesome. For the main course went with the steak in mango salsa. All were really tasty. Friendly service. Will definitely be coming back. read more

The food at Casa Reyna is delicious. I had chicken enchiladas with a really nice green sauce. The restaurant is beautifully decorated inside. This restaurant is in a great location across from the convention center. I visited from out of town and felt very welcome. read more

Considering this was number 1 on Trip advisor for eating in Puebla, we were very excited. However, we had a very underwhelming experience and were super disappointed. We basically ate and left and would not recommend it at all. We had only just arrived and were accomodating our coats and bags and the server was already asking us for our drink order. My friend requested wine and was only given the option of red. When she asked if there were different kinds of red he looked at her blankly. Once we ordered the food it came out so fast that we hadn't even had a chance to settle in. We had ordered salad or appetizer and a main and they all came out at once. We ordered the mole sampler plate which was a nice presentation but all the sauces were very lukewarm. At least the meat was warm so that we just decided that point to finish our dinner and get out of there soon as we could. read more

Food was ok. Nothing spectacular. Service on the other hand utterly bad. Waiter was not nice at all. We waited a long time for food. He was always absent and not attentive. I would go somewhere else. read more