Wonderful hotel, clean and spacious. Wonderful views from top floors, close to everything in…read morePuebla. Would recommend to anyone wanting a convenient place to stay near town. Very attentive and friendly staff. Nice lobby and bar area making you feel very comfortable. Did see the restaurant but did not use the service there since we wanted real authentic food. Many restaurants and places to go nearby. Coming back and hopefully soon.

Awesome hotel! We loved our stay there. The restaurant was extraordinary! The service was superb!…read moreWe had an amazing view to the surrounding volcanoes. Beautiful!

Nice hotel, close to downtown Puebla. Very friendly staff…read more Arrived and had dinner in there restaurant, everything was really tasty. Coffee was pretty awesome. Definitely would recommend. Only thing no jacuzzi -:-/

Hotel is nice but restaurant is way overpriced and brutal! Had a burrito from the room service…read moremenu that cost 200 pesos. It wouldn't have satisfied the hunger of a 3 year old. It taste ok but was literally the size of a bratwurst sausage. Maybe 5 inches long and as thick as roll of quarters! I get burritos a few blocks away for 40 pesos that are 5 times bigger than this one! I've also had the lasagne which is Meh! Barely passes for lasagne. The rib eye was probably the worst steak I've ever had which should've been the first sign that this restaurant isn't worth my time but as I've been living here, I had no other choice late in the evening. The breakfast isn't half bad but if you have the choice to eat here or go somewhere else.... Go somewhere else! The hotel would get 4 stars if it wasn't for the restaurant. It's letting the place down bad! The shop by the front desk is grossly overpriced too! Go over the street to 7/11 if you need drinks or snacks!

This hotel completely serves its purpose: it is an efficient, convenient, business-oriented…read moreestablishment. The beds are comfortable, the service is great and if you need to get anywhere, you can ask the front desk to arrange it for you. If you need a little exercise, try the indoor pool around 7 in the morning: it's not very large but except if I'm around, you will be by yourself. The breakfast is not the best I've had but this is good enough for an Holiday Inn Express.

Amazing beautiful relaxing quite hotel to chill!! Great little town to spend with family and maybe…read moresome isolation work!! Plus right in front of a nice mall with a Apple Store!!

I was on an escorted tour and this was the Puebla hotel where we stayed for two nights. The…read moretoiletries are Ferragamo and you even get a nicely-wrapped loofah sponge. The bed is very comfortable and has beautiful embroidered accessories. The remote controls for the TV and AC were presented wrapped in plastic. I took a star off because the hotel had closed the elevators. I felt bad for bell boys who had to take our luggage upstairs and for the elderly folks who were on our tour. Our tour manager spoke with management about allowing our group to use the elevators but they wouldn't budge.

I love the antiquity of the old convent as well as the comfort of a modern hotel. The location…read morecould not be more perfect to the historic district. Walking around, soaking in the culture, and then back to the room was great.

We had an amazing stay at this hotel. Our initial plan was to stay 2 nights and instead we extended…read moreit to 5 night stay. Best decision ever. Very secure , beautiful pool, delicious restaurant (breakfast included) and don't have enough words to say how much we appreciate the staff that made my family feel like home. Definitely coming back more often since it's a great getaway and stress free trip (they offer great selection of massages and facials)

This Hotel doesn't look big from the outside but this is just where the fun starts, when you walk…read morein there is a mini-store to your left and to your right is the receptionist in which was very nice and respectful We where in the main suit above the entrance with 2 full beds, in which where amazing and nice and soft, not too soft but medium sized type of soft (best beds in Atlixco), the location is amazing being next to el centro or center of atlixo and the main photo sign that says "atlixo" the room service was amazing and the valet was so nice and he's story of how he ended up in atlixo is sad but nice! The Food/Resturant service was amazing aswell with alot of options of well treated food, we booked 3 night with them snd when we checked out, they gave us a Beautiful flower pot with atlixo finest flowers! THIS PLACE IS SO WELCOMING, overall 10/10 best hotel in altixo will 100% come back!