This was my first time experiencing a Four Seasons and I absolutely understood the hype!…read more My Miami experience was more than I could have asked for and was unlike any other hotels I've experienced. The staff were absolutely amazing. I called front desk for one item and they sent someone immediately to assist me. Their overall service exceeded my expectations! I'm also an AMEX platinum member and valued the room upgrade and hotel credits I received. I enjoyed all of the amenities from reserving a massage (highly recommend this), to ordering room service for breakfast (which was really good), to enjoying their outdoor pool area (which had a beautiful view and cabanas). I look forward to experiencing other Four Seasons locations in the near future!

Aesthetically beautiful but very little soul. But that's what you get from a Four Seasons. Pets…read moreare allowed and they even offer a pet menu but you are allegedly not allowed to keep your dog in the room unattended. What sense does that make? It's very unfriendly and unaccommodating and illogical at these prices. Aside from that, pool is gorgeous, lobby bar fantastic with great lounge music at night and Nuna very good. It's a beautiful hotel if life finds you in the Brickell area. But for those traveling with your pets, go elsewhere. The Betsy is a very pet friendly hotel, for one. Ordered the salmon from the pet menu. It's more like a human serving, which is fine, with salmon, rice, asparagus, lettuce greens and some sort of sauce, like aoli. $20 was a fair price for it.

Aloft proved to be a great choice for our few-day Miami excursion. Being near a train and a few bus…read moreoptions made the location a perfect fit for our plans to navigate different neighborhoods. It felt very safe walking back later in the evening. Common areas are trendy, and every staff member we had the privilege of interacting with was pleasant and helpful. While simple, the room was clean and comfortable.

I enjoyed our stay! Our room was spacious and the bathroom was beautiful. It's close to restaurants…read moreand stores. It's a quick 20 minute drive or ride share to South Beach and very close to the cruise ports also if that's what you have planned for your trip. The tram is not far and it takes you right to the Miami Airport. They offer a great bar for happy hour, and a great breakfast nook area where you can purchase snacks and even breakfast items like a burrito, breakfast sandwich, and coffees. The food was okay, not the best, but convenient for sure. The service was excellent. Everybody was very friendly. They provided a space to put your luggage when you check out if you want to grab breakfast or lunch in the area before you depart home or to your next location! We enjoyed our stay, and would come back for our next visit.

I was there since October 2023. Not clean, not a place for families to visit, Restrooms are dirty…read more Better to have a restroom in your own hotel room rather than sharing in the hallways. Downhill management. Never go back to those places. If you see that hostel. Do not spend your night and waste your money there. That place is a waste. They charge for your luggage and locker. I don't care for that place. When you drive by, do not stop at that place. And find a better hotel somewhere or another place around there. Like I said. Stay away from that place.

This is a review of the Jungle Secret Garden as I never stayed here but I ate at the connected…read moreaforementioned...Where have you been all my life? Best find ever! The moussaka was outstanding, grandson approved as well. The food was superb, the atmosphere is stellar, warm and peaceful, BUT THE SERVER...was PERFECTION! Clone that man because he was my reason for coming at all. From the phone contact on, he brought me in, and he DELIVERED! I am sorry I didn't get his name but he is from Madrid. Thank you Sir you were wonderful! GO THERE TO EAT, it is insanely good!

I have stayed here twice in the last 3 months. I have enjoyed my stays but I have wanted to see…read moremore amenities in the rooms and hotel itself. The hotel needs a working ice machine, a more friendlier lobby in regards to the furnishings, and cleaner looking. I enjoyed the art, it's an art gallery on the first floor. The room I had this time was spacious but no refrigerator, coffee or tea pot. I enjoyed my stays here. The location is great, walkable to everything. The front desk personnel have been outstanding, but modernize their work space. All in all I would recommend staying at The Towers Hotel to anyone.

Great area/location, some nice staff. Other than that, absolutely horrible. I was promised a…read morepartial refund for inconveniences regarding a moaning old man next to my room, & now they won't even respond. There was hair absolutely everywhere I found it everyday until my last day. There was hair on the bed, shower, sink, toilet, & probably all over me when I left. Companies also need to hold themselves accountable, if you tell a customer you're giving them a partial refund, you better give em 1. Also the security guard seemed to disappear with a girl from the lobby during the late hours of the night. I believe in minding your business, b/ that's extremely unprofessional, & more importantly unsafe. These qualities aren't what I look for in cleaning, security, company policy, etc. The only saving grace was a very nice woman working the lobby, who tried to cheer me up & recommended a few places to go. Along with the location, Calle Ocho is 1 of the best parts of the city. They never kicked the moaning man out, he had to leave on his own accord. Considering he got away with this, any1 can get away with sexual harassment, & this company won't even respond to me anymore. It's quite dystopian. I shouldn't feel like I'm being annoying, or the company doesn't care, when I have suffered major problems. It wouldn't be hard to get ran over outside the hotel either, just to keep in mind. BREAKDOWN OF BASIC NECESSITIES THAT WEREN'T MET: No fridge in room, fridge in lobby was out of order. No snacks or gift items. Water pressure & heating system is extremely touchy & bad. Bad & unclear communication. Lack of care from seemingly everyone. You can hear EVERYTHING (ahem). Bad smell. Hard to sleep, light leaks into the room, the bed is uncomfortable. There is hair absolutely everywhere no exaggeration. Literally no room service. Unsafe security. Unreliable customer support. "You're on your own" attitude even down to servicing yourself in room service. Picture of old men's hands playing dominoes above the bed, (we all know what this implies), how about some fucking nature instead, huh? Horrible (inexistent) cleaning services. I would've done far better as a cleaning person. Dirty & gross, I left it with less hair, grime, & smell than when I got there. Stressful, isolating, & uncomfortable. THEY NEED TO DO THEIR JOBS. No chill @ all, it's not a chill hotel. DON'T STAY HERE, IT'S NOT WORTH IT. YOU WANT TO HAVE FUN IN MIAMI & NOT SUFFER. ESPECIALLY IF YOU HAVE KIDS, ARE OLDER IN AGE, WANT A MORE "MIAMI" LOCATION, ARE DISTURBED BY HAIR/GERMS, CREEPY SECURITY GUARDS, TENANTS. TAKE OFF THE ROSE COLORED GLASSES. THIS COMPANY DOESN'T GAF BESIDES THE FEW NICE RECEPTIONISTS, & THAT'S THEIR JOB. THIS HOTEL IS NOT NICE. I'D RATHER STAY IN AN AIRBNB, OR EVEN A DECENT MOTEL. TO SPEND A LITTLE EXTRA IS WORTH IT, IF YOU'RE VACATIONING TO MIAMI, @ LEAST MAKE SURE WHEREVER YOU'RE STAYING IS NICE. THOSE LEAVING 5 STAR REVIEWS ARE EXTREMELY IGNORANT, THEY LOVE THE ROSE TINTED GLASSES. REALISTICALLY, IT'S 2 STARS, @ MOST, 3 STARS.

Came here for luggage storage. It's very convenience and the customer service was very nice. Scan…read morethe QR code and book online then show them the QR code, they process and gave me the tickets.

Absolutely third world conditions, from the lobby to the rooms. I checked in, immediately came back…read moredown and politely asked for a refund that I chose not to stay. Was denied and charged for a room that I barely set foot in. I can't express enough!.... Look for lodging elsewhere.

Good: location Bad: you can hear EVERYTHING…read more Ultimately, I chose this hotel due to location. It is in the heart of downtown and you can walk to the pier, restaurants, and the river. However, the walls are paper thin! There's signs all over the floors saying quiet hours at 9pm to 7am. But you can still hear your neighbors laughing and having full on conversations. I don't even think they're loud! Also the hotel is located right outside the river bridge. Every few minutes you can hear the bells and whistles outside the window on top of the typical Miami honking. I just expected more from this hotel being a Hyatt Regency. Oh well.

Legitimately worst hotel I've ever stayed at…read more 1. Room keys randomly stop working. Had 2 fail at 1am for no reason and got stuck at front desk for 30 minutes 2. Had a stalker in the lobby for 3 days in a row and security barely cared 3. Room service was an actual joke, just used their random in house corner store. Food was stale and microwaved One of these issues is more severe than the others, but all of them are insane. There are better, similarly priced places that actually give a crap, go there instead.

The staff was not only friendly and accomodating, they took my concerns about a middle of the night…read morecommotion in the women's room very seriously. The safety and comfort of their guests is of paramount importance and I will be returning in the event I choose to visit Miami again. I love the outdoor vestibule configuration. Close to Publix, Target, Ross (Or maybe it was Marshall's) if you need a last minute outfit and short bike ride or 1/2 hour walk to the beach. They also provide towels not only for showering/bathing but beach towels for the beach. Yay! Miami has Citi Bike so getting around town is fun and easy.

It's a good place if you are on a budget and just want a place to crash and sleep super early and u…read moredont plan on making friends outside the hostel. i'll take my son here if we are in Miami (because of their strict rules concerning non-guests), but not sure if i'd come back for ultra weekend. The location is a few blocks away from alot of the fun parts of south beach, but you can still walk for 5-10 minutes to Lincoln Mall and South Beach. This is another plus for people who want just a place to get a good night's sleep and don't care to party. Noise is not allowed after midnight. The clerks are nice but they are very strict. i couldn't even bring a female friend into the room at night. She was allowed to stay sitting down outside after i introduced her to the clerk. But my guy friends had to wait outside the gate even in night hours. This is good for weeding out people who dont belong here but it's a major sucky thing if you want to invite friends to hang with you for a bit. My phone was stolen at the festival and the staff were sweet enough to let me use the office phone to make important calls. The other guests at the hostel were a bit odd. Not as friendly as the ones at the other hostel i stayed at but my roommates were angels. I stayed in a room for 12 people, but only 5 or 6 roommates were there. There were two bathrooms connected to our room. The breakfast of bagels was not very good; but on my third day, they made delicious burgers in the evening. There are three computers provided free of charge if you need to use the internet. I get cold very easily and the blanket they provided was not warm enough, so make sure to bring an extra blanket if you get cold easily. By the way, some clerks speak Turkish, so I got to practice a bit. :)

Oh My God! A Company I was traveling with booked me this hotel and I never bothered to look into…read morethe overall hotel and its reviews - assumed its in downtown Miami that it would be good. I felt I landed in 1950's! I have not seen the materials in this hotel since god knows how long. The TV seems century old but lol it was working. The bed you can feel the springs hurting your back. It was than I decided to call the company and tell them what were they thinking, they mixed my booking with an entry level employee. I was than booked a room into next door property called Hyatt Regency.

The River Park Hotel & Suites is so bad, it actually has the potential to develop some cult…read morefollowing. When you walk in, you're greeted with the cheesiest 1970's drug-trip-fuelled decor you've ever seen. And this includes the showpiece, which is a life-sized bronze statute that can only be described as "naked female buddha laying on her stomach and smoking a cigar". It is protected by mismatched rope cordons and glanced by large silver urns. In the lobby is also a large carved wooden fresco of eagles soaring. And if you don't believe me, I counter only with the notion that I can't make this stuff up. Internet access is through what feels like a dial-up connection and some crappy home-grade wireless router that gives a feeble signal in the afore-mentioned lobby. My room doesn't have a working phone. The first room I was given didn't have drapes, a working television, or a working HVAC system -- which I tried to deal with by propping the window open with the "Welcome to Miami" book. The room they moved me to corrected everything except the phone. The hotel "bar" only serves beer and wine, and their menu is a photocopied 8.5x11 sheet cut into quarters. The bartender actually recommended the food truck that parks in front of the hotel. He made a good point. Set next to the Hyatt and within walking distance of the fairly well-appointed InterContinental, it's easy to be lulled into a false sense of "how bad can this place really be?" But please listen carefully: it's that bad. In fact, it's worse if you get room 803. Hotels normally park the really nice customer's cars out front; a hotel within walking distance of here had a Bentley and a Lamborghini parked in front of it. By no - at the River Park, it was a Mitsubishi and a late 2000's Honda. One of the elevators works reluctantly; the other has been on the 10th floor since I arrived yesterday. So if nothing else, the inspiration to use the stairs may help burn some calories and make up for the apparent lack of a workout room. It seemed fitting that I fell asleep last night to Vietnam-era war movies on the warm, cancer-inducing glow of the cathode-ray television in my room. It's not often that a place consistently has sub two-star reviews, but I get it. The River Park is just that bad.

I travel very often and I am rarely ever led to review a hotel but this is different…read more First of all the door is under a construction awning so you can't even see it. The smell in the lobby is horrible and gives you a preview of what's to come. The room had a moldy/mildew odor to it that led me into coughing fits. The beds were two different sizes and the shower was disgusting! I thought about it for a little bit and checked out and booked a nicer hotel down the street for $20 more. Yes it was only for one night but I couldn't even make it that long ! They didn't even have any wash clothes ! None at all! It was a nightmare.

I prefer to sleep with a homeless than staying other night in this hotel... Awful experience. The…read morebest part is the "intercontinental" breakfast. Just a sandwich slice. The floor was fallen apart and the bathroom... please don't stay here! This hotel should be destroyed.

Visited on a ResortPass, and the experience was okay. Pros: nice views of the water and downtown,…read moregenerous cabanas, simple & convenient valet parking experience. Cons: you have to walk through the spa to get to the pool which felt awkward, tiny bathroom stalls, smaller pool. I will note that there were more kids at this location than I typically see at a ResortPass/hotel pool in Miami, and their splashing/cannon-balling right next to us with no parents actually parenting their kids (ex. Telling the kids to jump elsewhere) likely did impact my experience. When you're there to relax and you're getting splashed, the vibes as not aligned.

Collaborative Mondays continues to be one of those special experiences that reminds us why Miami's…read morecultural scene is so vibrant and inspiring. It was a pleasure to enjoy the artwork of Gustavo Plascencia and reflect on how, when we enter new spaces, we naturally seek connections--encouraging us to explore, engage, and become part of the community around us. The exhibition created a thoughtful environment where art became a bridge between people, ideas, and experiences. A special thank you to Ana and Bella for their dedication to bringing initiatives like this to life. Their efforts, along with many other cultural projects they champion, help make Miami a richer, more creative, and more connected city. I'd also like to thank the InterContinental Miami for hosting this wonderful activation. The venue provides the perfect setting, surrounded by art and architecture that beautifully complement the experience. Looking forward to many more Collaborative Mondays to come!