I Previously gave this store 1 star for the following reasons listed below. I have just changed it…read moreto 5 stars because Today I received a phone call from Todd at the store. They have decided to send me a new sign to my new address. It was a very nice surprise as I had never expected to see it again. I am very grateful that they are replacing it. I would now definitely do business with them again and I learned a valuable lesson when using PayPal to definitely double check the auto fill information that they provide to retailers. (Previous review) I ordered a custom address sign and used PayPal to pay for it. We moved 3 weeks after ordering the sign but figured we would get tracking info and would be able to pick it up once delivered. Apparently they sent it a few days after we moved but never sent us tracking info. After waiting 6-8 weeks I called Kiva Lighting to find out why it was taking so long and they said they had shipped it a month ago. I went back to my old address and it was not there. No neighbors had found it and neither did the rental management company taking care of the property. Kiva said it's PayPal's fault. PayPal said it was kivas fault. Now I'm out $135.00 and I have NOTHING to show for it. I went back to Kiva after trying to fight it through PayPal and they offered to replace it at a 25%discount which would still be over $100 more than what I already spent. I am so beyond frustrated with both this company and PayPal.

I have placed 2 orders now... the first order showed In Stock. I did not get a confirmation email…read moreat all. I didn't hear from them for about 30 days. I called their number no answer all 3 times. Then i emailed 4 times and someone named Sonia stated she was sorry but it's now Out Of Stock... what? Then without asking me if I wanted a different style they refunded me without any help. Yes I wanted a different style so now I had to place my order all over again. She said she would check on the status and never replied back. Since July 7th...I have emailed and called them 6 times each. Very bad customer service. They will probably resound in another 20 days and tell me that one is Out Of Stock too. Nice items but that does not outweigh the horrible customer service.

I manage rental properties and recently purchased over $300 worth of cooler parts and pads from…read morethis location. My initial experience in-store was great helpful service and everything seemed smooth. However, when I got back to the job site and began working on the units, I realized that three of the valves were incorrect. I returned to the store to do an even exchange same items, same price, no refund requested. Unfortunately, I was told that without a receipt, they could not process the exchange. This was very frustrating, especially since it was a straightforward swap with no price difference. I was on a tight schedule and needed to get back to the job, and this lack of flexibility caused unnecessary delays. Given the situation, I expected a more customer-focused solution especially for a simple even exchange. Experiences like this make me reconsider where I'll shop in the future, and I may choose competitors like Lowe's or Home Depot next time.

Needed to replace my swamp cooler, and remembered these guys helped me with an obscure plumbing…read morepiece last year. Checked prices, they were cheaper and the service was perfect. I'm going to be a regular here.

Staff were friendly and helpful. Was able to find Eli needed. Great plant selection with good…read moreprices.

Mom wanted some large rugs and privacy cloth for the fence, so, here we are. We found exactly what…read morewe needed. STill, there were employees who asked us if we needed help. It was a quick trip. When we checked out we made the mistake of going to the customer service/returns area, but the employee let us check out anyway.

I was given an estimate, and the work was done the same day within hours. I would recommend Jake…read moreand John to do any work I needed. The estimate was very reasonable, and work done quickly. Jake's wife Bernadette is the receptionist, and she is a delight to talk to and very helpful.

Jake and Deandre showed up on time and they jumped right on the problem. They found it was a head…read morescratcher of an issue due to an odd wiring configuration. After a little troubleshooting, they figured out the problem and had my outdoor lights working in under an hour. They were professional, courteous, knowledgeable, and efficient. I felt comfortable enough that I would trust them to do work for my elderly mother if she had an electrical issue. Cost was also very reasonable. I highly recommend Armour Electrical. Great work, professional electricians, and great guys!

Love Onyx Expressions! Wonderful customer service and beautiful custom artwork! We love shopping…read morehere for that special piece!

Great business with beautiful onyx wine chiller holders, candle holders, lamps, and some beautiful…read moreauthentic local jewelry. Prices are fair, items are well packed and the staff is very, very nice. I am a repeat customer. My wife liked the items I bought so much that I returned for more. Local handmade sterling silver jewelry shows true local craftsmanship and was fairly priced. I'll be back again for more.

Dennis knows his stuff. He was friendly and seems to have good grasp on the construction and…read morehistory of Albuquerque homes. Had him re-wire the power to my rooftop swamp cooler and install two new, weatherproof outlets on the outside of my home (one down off the breaker box in back and one out through the front wall). All of it was done quickly and neatly. Would definitely hire him again for future work.

I was calling many places as I needed someone immediately, Defined Electric didn't answer and so I…read moremoved on. Quite a while late I received a text message with no name, so I asked who they were, and there response was very unprofessional. I looked up and compared the phone numbers and realized that this was the place that text me. Conversation is as follows: DE: Hello I'm unavailable to speak on the phone right now, could you text me pictures, address, & details of work you need done for electrical quote. Thank you. Me: Hello, who is this? DE: You called me simpleton. Me: That's definitely the way to get business. I've called several places today, and you are defiantly not I'll go with. DE: What does that matter you don't even know who you called. Please post but if you do post it all ok, go away now fruitcake. I'm blocking you. It's interesting how the other reviews mention professionalism because that is most certainly not seen here. Update: Apparently my review was seen, and instead of thinking about how unprofessional they were, they have texted me again and have now threatened me. I will be reporting this to the police.

I buy all my swamp cooler and plumbing needs from here but warning, if you buy a pump for your…read morecooler they sell duds. I bought a pump from Home Depot and it lasted three years. In fact, it only broke because I dropped it from the roof. I bought my next one from Samon's, to support my local business, (and they were closer) but it only lasted a couple months. I took it back, they replaced it with another dud that didn't last even one month! Their reasoning was they already gave me my warranty so they wouldn't replace it again or give me back my money. But they clearly replaced a dud with another dud. Go pay twice the price for the one at Home Depot. You will end up saving money in the long run. I'm out money and im stuck with a POS pump. So disappointed in this business. Sure hope the motor I bought from them last longer than the pump.

Bought emergency exit lighting fixtures. They come with installed battery backup to show exits if…read morepower goes out. As in an emergency. Electrician installed same. Fire inspector came. Lights failed on test. Batteries, which came installed in the lights, were completely dead. One rattled. Went by Samons, thinking they would replace or give a credit. "We don't sell batteries. Have a nice day." Okey doke. Got it.

Did exactly what I needed in a timely manner! They were great! Did some work that others did not…read morewant to tackle. Definitely my "go-to" electricians now!

Great service, fast, efficient, friendly and the cost was goodread more

The store is amazing! So many different types of rocks and crystals to choose from and the prices…read moreare very reasonable. The people who work there are very nice. Check out was easy and I was added to their rewards program. I look forward to going there again when I have more time to myself to shop.

Everyone is always so awesome - service is top tier !…read more Biggest selection here in ABQ if you ask me. Quality & Quantity- 10/10 Value for your dollar

Talk about garbage! Prices are terrible; they use some third rate pricing site for their cards in…read morelieu of more standard sites like tcg player or star city games. The owner is a foul human being with a bad case of little-man syndrome, who barely knows the rules of a game he's claimed to play for over 15 years. The knowledgeability of the staff is laughable; there is maybe one judge out of the entire employee ensemble. For a store that focuses on ONE card game, you'd think that they'd at least have a handle on the concept of it. Realistically, you're guaranteed a better atmosphere, a better community, and better prices at any other game shop in the area: Active Imagination, Twin Suns...hell, even Walmart gives these clowns a run for their money.

I can't say enough good things about this place. Awesome crowd to play with, great selection of…read moresingles especially for modern and commander , and straight up the best trade in value in town by a long shot. Chris and Easton are awesome guys and the Owner, Angelo is great. You can really tell he cares about cultivating a fun and relaxed environment and is just an all around nice guy. They are also the only place I know of that does pauper tournaments (every Sunday at 1pm). My only complaint is that that I can only give them 5 stars and not 6 hahaha.