I don't normally write reviews. But I am compelled to leave this review as a public service to…read moreother consumers to avoid the nightmare I've experienced for more than a year with this company. I've been doing projects with Steel Partners Lighting since 2018 and have spent tens of thousands of dollars with them. When Steel Partners was bought out by Kiva around 2021, I was originally excited that the legendary custom fabrication that Steel Partners was known for was seemingly going to live on with Kiva Lighting, which claims to be a custom lighting fabricator. For the last 18 months or so, I've been in direct contact with the company CEO, Sonia Torres, working on a custom lighting package for a multi-million-dollar home in the Adirondack Mountains of NY. I purchased many thousands of dollars worth of Steel Partners fixtures from Kiva in 2023. Many cages arrived crooked and without the necessary mounting flange that would allow secure installation of the fixtures. To their credit, Kiva promised to re-fabricate the fixtures per my design recommendations. But it literally took 9 months to get all the fixtures back and only after many dozens of texts and voicemails that were routinely ignored more MONTHS on end. But I did eventually get the replacements, and they were far better. In late 2023, I was forced to place an add-on order for approximately 1 dozen custom fixtures needed for an addition -- wanting to coordinate the lighting for the addition with the main house built a few years earlier. I have been jerked around for well over a year after having been promised on dozens of occasions that the custom CAD drawings were forthcoming so I could finalize the design and place the actual order needed to compete the project. I still don't have anything I need. Sadly, this company is horrifically mismanaged. They are an absolutely embarrassment to the greatness the name Steel Partners once represented. It has been, hands down, the singular worst customer service experience I've ever had in my life. Do yourself a favor, stay away from any of the many "brands" under the Kiva Lighting ownership umbrella. The company is an absolutely train wreck.

I ordered two light fixtures from them three months ago. I have called multiple times and never…read morehad anyone answer the phone. I did get one response via email, saying that my fixtures would be delivered the next week. I have not hear anything from them since, despite multiple voicemails and emails. I would not buy from this company.

I manage rental properties and recently purchased over $300 worth of cooler parts and pads from…read morethis location. My initial experience in-store was great helpful service and everything seemed smooth. However, when I got back to the job site and began working on the units, I realized that three of the valves were incorrect. I returned to the store to do an even exchange same items, same price, no refund requested. Unfortunately, I was told that without a receipt, they could not process the exchange. This was very frustrating, especially since it was a straightforward swap with no price difference. I was on a tight schedule and needed to get back to the job, and this lack of flexibility caused unnecessary delays. Given the situation, I expected a more customer-focused solution especially for a simple even exchange. Experiences like this make me reconsider where I'll shop in the future, and I may choose competitors like Lowe's or Home Depot next time.

Needed to replace my swamp cooler, and remembered these guys helped me with an obscure plumbing…read morepiece last year. Checked prices, they were cheaper and the service was perfect. I'm going to be a regular here.

Mom wanted some large rugs and privacy cloth for the fence, so, here we are. We found exactly what…read morewe needed. STill, there were employees who asked us if we needed help. It was a quick trip. When we checked out we made the mistake of going to the customer service/returns area, but the employee let us check out anyway.

all of the christmas stuff was out, that's what i wanted to buy…read more it was very difficult to find anyone to help me find stuff. they would have a staple gun for christmas lights in one aisle and the staples nowhere near it. the employee lead us in the wrong direction. i put my stuff back on the shelf and left.

I was given an estimate, and the work was done the same day within hours. I would recommend Jake…read moreand John to do any work I needed. The estimate was very reasonable, and work done quickly. Jake's wife Bernadette is the receptionist, and she is a delight to talk to and very helpful.

Jake and Deandre showed up on time and they jumped right on the problem. They found it was a head…read morescratcher of an issue due to an odd wiring configuration. After a little troubleshooting, they figured out the problem and had my outdoor lights working in under an hour. They were professional, courteous, knowledgeable, and efficient. I felt comfortable enough that I would trust them to do work for my elderly mother if she had an electrical issue. Cost was also very reasonable. I highly recommend Armour Electrical. Great work, professional electricians, and great guys!

Love Onyx Expressions! Wonderful customer service and beautiful custom artwork! We love shopping…read morehere for that special piece!

Great business with beautiful onyx wine chiller holders, candle holders, lamps, and some beautiful…read moreauthentic local jewelry. Prices are fair, items are well packed and the staff is very, very nice. I am a repeat customer. My wife liked the items I bought so much that I returned for more. Local handmade sterling silver jewelry shows true local craftsmanship and was fairly priced. I'll be back again for more.

I was calling many places as I needed someone immediately, Defined Electric didn't answer and so I…read moremoved on. Quite a while late I received a text message with no name, so I asked who they were, and there response was very unprofessional. I looked up and compared the phone numbers and realized that this was the place that text me. Conversation is as follows: DE: Hello I'm unavailable to speak on the phone right now, could you text me pictures, address, & details of work you need done for electrical quote. Thank you. Me: Hello, who is this? DE: You called me simpleton. Me: That's definitely the way to get business. I've called several places today, and you are defiantly not I'll go with. DE: What does that matter you don't even know who you called. Please post but if you do post it all ok, go away now fruitcake. I'm blocking you. It's interesting how the other reviews mention professionalism because that is most certainly not seen here. Update: Apparently my review was seen, and instead of thinking about how unprofessional they were, they have texted me again and have now threatened me. I will be reporting this to the police.

Dude helped me solve the problem via text. Saved me a ton of $$$. Much appreciated.read more

I buy all my swamp cooler and plumbing needs from here but warning, if you buy a pump for your…read morecooler they sell duds. I bought a pump from Home Depot and it lasted three years. In fact, it only broke because I dropped it from the roof. I bought my next one from Samon's, to support my local business, (and they were closer) but it only lasted a couple months. I took it back, they replaced it with another dud that didn't last even one month! Their reasoning was they already gave me my warranty so they wouldn't replace it again or give me back my money. But they clearly replaced a dud with another dud. Go pay twice the price for the one at Home Depot. You will end up saving money in the long run. I'm out money and im stuck with a POS pump. So disappointed in this business. Sure hope the motor I bought from them last longer than the pump.

Bought emergency exit lighting fixtures. They come with installed battery backup to show exits if…read morepower goes out. As in an emergency. Electrician installed same. Fire inspector came. Lights failed on test. Batteries, which came installed in the lights, were completely dead. One rattled. Went by Samons, thinking they would replace or give a credit. "We don't sell batteries. Have a nice day." Okey doke. Got it.

Great service, fast, efficient, friendly and the cost was goodread more

This morning I called because I was not able to open my garage door. The person who took my call…read moreactually helped me to reset the outlet and saved me at least a $100. I appreciate this very much. Honest people.

Everyone is always so awesome - service is top tier !…read more Biggest selection here in ABQ if you ask me. Quality & Quantity- 10/10 Value for your dollar

My daughter loves this place. So many cool rocks to see. Their new building is nice too. I would…read morerecommend going here if your kid likes rocks and fossils.

Well let's see, if you think your getting a good deal THINK AGAIN! I didn't know liquidators…read moreequated to spend more. Do your research, make sure you're not paying more of your hard earned money on over priced furniture. The women working were very nice and welcoming. But I'm sorry I can't let a nice welcoming face talk me into over paying ...

Good quality for good prices! We've purchased our couches,…read moredressers and bed frame from here and we love everything piece of furniture we have! Staff is always so helpful and friendly, we just recently bought another dresser from Shaw and he was very nice! Delivery or pick up is always relatively fast too. I recommend all my friends and family!