Casa de Flores, Morro Bay
My mother-in-law (MIL) recognized that she needed to relocate to an assisted living facility when living at home was no longer an option, albeit previously with family members acting as caregivers. As my MIL had previously been in Bayside to recover after a serious fall, we were acquainted with Casa de Flores. Therefore, tours were scheduled, and a room selected. NOTE: plan to process a volume of forms/paperwork for admittance, prior to moving day. Expect to schedule visits with the MD(s) for requisite exams and signature on some of the forms. KEEP COPIES OF ALL PAPERWORK.
After over a year, what we have found with Casa de Flores, Morro Bay:
· Cleanliness! Always CLEAN! Never have we detected unpleasant smells.
· Staff who care! We have found staff (in all capacities) to be friendly, helpful, interactive with the residents, willing to work with you (the family of the resident).
· Facilities - Well designed, beautifully decorated, and welcoming.
· On site PA, when needed who communicates in a timely fashion.
· Meals - dining rooms with well-planned menus, or in-room service.
· Expense - 'affordable' considering the breadth of services provided.
· Care of the residents with respect to COVID 19 protocols. Loved ones have been kept safe and healthy; staff have taken every step per state and federal mandates and recommendations while accommodating family to the best of the limitations.
· Communication - Timely! emails, website, Facebook, and especially face-to-face. read more