Dr Craig Stevens has been my general physician for many years and I absolutely trust him with my…read morehealth. He actually takes an interest in you, engages you in conversation to not only hear your acute symptoms but to get a sense for what other physical, environmental, emotional, spiritual factors influence your well-being. Dr Stevens has a great sense of humor and makes you feel at ease even for the awkward exams... you know the ones. He will also not hesitate to let you know, in no uncertain terms, if you're neglecting your health. I, for one, appreciate the lack of candy coating when it comes to my health. Triangle Family Care also has nurse practitioners for when Dr Stevens is not available. Kellie and Crystal are professional and knowledgeable and every bit as personable as Dr Stevens. The office and nursing staff is very friendly and competent. I certainly plan to stick with Triangle Family Care.

If I had done this review a year ago Triangle would've gotten 4 stars. Dr. Stevens is really really…read moregood; he is attentive, insightful & has a wicked sense of humor. 4 stars because after becoming a patient I realized I completely neglected to see that he is a concierge doctor. Unfortunately that meant that I would only see him 1x yearly for my annual physical. OK, I could deal with that because I knew that if something major was going on he would always be available to step in. Well welcome to the new Triangle Family Care. Dr. Stevens has decided that he is now going to turn his attention to aesthetics. Unless you are a concierge patient (which I am not) that's it for any one-on-one visits..forever & always, and while I have total confidence in the PAs that work there, I really would like to have a relationship with my doctor. Now that that will no longer be an option I'm afraid Triangle is now a 3 star practice. :(

Dr Stevens is still open. See "Triangle Family Care":…read morehttp://www.yelp.com/biz/triangle-family-care-pa-md-cary

Simply the best! Great listener, brilliant mind and compassion galore equals one phenomenal…read moredoctor. Thanks Dr. Stevens for your medical care, kindness and support over these past 14 years.

I have been a patient here since 2015 and I find this place amazing. The staff is always friendly…read moreand my physician answers all questions and takes the time to explain everything to me. Everyone is very professional here.

I have been sitting in office for lab work in Cary office since 10:15 am. They said arrival time…read moreshould be 10:20. Mind you just for lab work. It is now 11:05 and I am still waiting. Receptionist said they are waiting on orders from the doctor after I had to ask several times Man I ready to chande practices

I am elderly and was new to the area. I tried many other doctors over the past few years and was…read morevery disillusioned. I was given tests and always felt sicker than I actually was. All of those illnesses responded to short term treatments. I don't believe in taking medications long term. I believe they cause more harm. Dr. Agrawal is perfect. She diagnosed a skin condition by just looking at it. ( I had been to a dermatologist who did not know.) She respects me and my opinions. I would be lost without her.

Great caring doctor. SMART. Super diagnostician. Gets to the root of a problem. Super office staff…read moretoo!!! I went to Dr. Agrawal from a personal referral. She is not in my neighborhood but sooooooo worth the trip for me. My friend had ongoing heart issues resolved by Dr. A's care (and appropriate referrals) and I saw Dr. A due to some personal female issues. Not a big pill pusher and a very sensible health care provider.

After my experience with this office, I have serious concerns regarding the professionalism and…read moreleadership of the office manager. Whether you are a current patient, prospective patient, current employee, or someone considering employment here, I believe it is important to share my firsthand experience. During my nearly two years at this clinic, I repeatedly observed inconsistent management, poor communication, and a workplace culture that often felt divided rather than collaborative. In my experience, employees were not always held to the same standards, resulting in what appeared to be favoritism and inconsistent enforcement of workplace policies. This negatively affected morale, teamwork, and trust among staff. I witnessed the office manager frequently making negative and highly inappropriate comments about both current providers and former providers as well as discussing current or former staff members. Office management has crossed all boundaries and lines. They would try to obtain information from staff rather than directly speaking with providers. Staff who had no knowledge of the situation were instructed by office management to not discuss this with the provider and said: "Do not mention it to them, then." More unwelcoming comments such as speaking negatively on providers who no longer work in the office stating they fired a medical assistant because they were "fat" or stating they asked out an MA "that was around your age" is not what I asked to hear nor what we were discussing in the first place whatsoever. These comments were unrelated to the discussion taking place and involved sensitive information regarding a provider and former employees. It also caused me to question how providers and staff may be discussed when they are not present. This has contributed to an extremely offensive and humiliating workplace environment. I also witnessed many incidents in which the office manager was speaking to a provider in a highly unprofessional manner, including raising their voice, rolling their eyes, and abruptly ending the conversation without resolving the issue. In my opinion, this behavior created unnecessary tension and discouraged productive communication between leadership and providers. One of the most concerning incidents I observed by the office manager involved patient information carelessly being left visible on an unattended desk with the office door open during clinic hours. I felt compelled to cover the paperwork and close the door myself because I believe protecting patient information should be second nature in any healthcare setting. I found this inconsistent with the level of professionalism and confidentiality patients should expect from a medical office, especially the office manager. I also observed situations where inappropriate comments made by certain employees about providers were not addressed by management, while other employees appeared to receive much closer scrutiny. Likewise, I witnessed occasions where staff were encouraged to file HR complaints over relatively minor issues that could have been handled through routine management, yet more significant concerns involving favored employees did not appear to receive the same response. This inconsistency raised concerns for me about office management targeting certain staff, displaying favoritism, and highly unfair treatment. Over time, I watched over 7+ former staff members leave and complain specifically about management, yet nothing has been done with our office management. Former staff have said they felt racially discriminated against, bullied, were told highly offensive and inappropriate jokes, harassed, manipulated, and were talked negatively about, but no action has been taken despite their complaints being filed and documented. Patients deserve to receive care in an environment where professionalism, confidentiality, respectful communication, and accountability are consistently demonstrated. Based on my own firsthand observations and experience, I cannot recommend this office!!!

Went to see them on June 2 still have not gotten referral. I think it's incompetence.read more

My care provider at this location, Molly McCallum, is absolutely amazing (so amazing that even…read morethough I moved 30+ minutes away, I decided that I will stick with her rather than find a new provider close by.) She is intuitive, a great listener and comes across as a genuine and down-to-earth person who treats me with respect and care. I'm grateful to have her care for my medical needs when they come up.

Patient since 2008. Thrilled with Dr. Greg and Dr. Elizabeth as well as with Tiffany. I agree…read morewith other reviewers - the office staff is consistently rude and snappish. Those personnel decisions were obviously not those of the practitioners - it is obvious that UNC Health Care randomly hired them without any thought or consideration as to people skills (lacking), care (apparently none) or compassion (not evident). It is disappointing to me that just caring and highly qualified physicians and staff should be saddled with the junior varsity in the front office.

Wonderful friendly office. Laura is spot on. Whole experience has great. Right on time with my…read moreappointment. Thanks to everyone at there office for being so attentive!

Liza at the front desk is rude and painfully unaware of insurance policies and customer service…read more She violated HIPAA by sharing my diagnosis in the waiting room with another patient present. Dr. Nijam is unresponsive and Carrie's around an energy that steams "I don't want to be here and I don't care about you." This was made obvious when she was late to the 2 appointments I had with her and walked out of my first appointment to see another patient. Please, if this post can do anything for you as a reader, it is to NOT attend this physician. There are so many other ones nearby that will make it worth your time and treat you like a human!!!

Thirty years later and still going to Dr. Dessauer. She is very professional, straight forward…read moreand treats our family with with respect. She always gets to the bottom of whatever our ailment is and truly "listens" when we are in her office looking for the proper treatment for any medical situation. I cannot believe it's been over 30 years of her being our Family MD. Thank you, Dr. Dessauer and Wellness Family Practice for such exemplary care.

I've been going to Dr. Dessauer for many years. She is so caring and passionate about patient care…read moreand will stop at almost nothing to sort out what is wrong with you and how to fix it!