Agree with Bill 100% I'll spare you the details. But they are short with their customers its like everyone there hates their job. They messed up on my wife's ablaison and nearly killed me in the cath lab with a 3+ hr ordeal. They sent my refils to the wrong pharmacy after multiple reminders and you camnot call and speak with their nurse. Is it like this at other places? read more

The doctor was running almost an hour and a half behind and was somehow completely unaware. I waited 50 minutes to have my vitals checked, was then sent back to the main waiting room for 15 minutes before being taken to an exam room to wait an additional 15 minutes before being taken to the doctor's office. It was odd and pointless to wait in an exam room. The front staff should tell patients as a courtesy anytime the doctor is running more than 15 minutes behind schedule. They should offer patients the option to reschedule if the doctor is behind 20/30 minutes or more. read more

I love the care I've received from Dr . Rama Garimella for over twenty years. She's a great listener and has always given me all the time I've needed to discuss my latest concerns. If you are looking for a professional yet caring craft....check out Dr. Garimella at Cary Cardiology. They have a great new office in Fuquay and they rotate their physicians through their satellite offices. read more

NEVER GOING BACK THERE!! The bedside manner of the doctor was horrible. He was rude and told me to go live my best life!! I didn't know if that meant I had a week or years to live. No follow up on what to do. read more

I have been a patient of Cary Cardiology for over a decade. I started going there after an auto accident for a DVT and they could never get the blood thinner dosage right. The doctors at CC evidently did not attend the med school lecture on doctor patient relationships, and I thought that their rude behavior was just a cultural thing. I just had another surgery a few months ago, and different cardiologist prescribed an updated prescription of blood thinners that I have been taking post op. This morning I received a rude voicemail from a receptionist at CC stating that if I wanted to continue with a refill I had to make an appt and be seen by Dr Patel? My pharmacy just refilled my prescription with a three month supply. These guys just don't have a clue what their patients need? Evidently now this rude behavior towards patients extends to the entire office staff. Well we have a lot of different choices now, so this morning I got an appt with a different younger better qualified cardiologist that is closer to my house. Frankly I don't know how CC will stay in business, the office is old and tired, several times I have had to walk up two sets of stairs to get to my appts or have lab work done, and no one who is seeking medical help needs to put up with poor behavior. We have a plethora of other things to worry about. read more

Very difficult to make an appointment. Whether by phone or internet. This is a pattern. I think I have to drive there to make an appointment. Hard to believe this is 2023. read more

Do not waste your time going here. Terrible vibe from front desk help all the way back to the Dr and the staff checking you out. Went there for the care of my 92 year old father for follow up after being in the Hospital. The Dr. did not review the case and did not know of most recent changes in meds despite me providing all that information. No one either the Dr's assistant or the Cardiologist herself even listened to my Dad's heart.!!!! He has been having issues with irregular beats and low heart rate. Waited over 45 min. to be seen and lastly the building is not equip to handle folks in Wheelchairs! No automatic doors. One handrail in the bathroom and halls are narrow and rooms are tiny. If you are handicapped at all you will struggle there. read more

I left 1 star because it won't let me leave zero... I can only speak about the Cary office,I've been a patient since 2012 and my cardiologist was Dr PM Shah great dr and person ok after a office visit on 10/27/23 at 9:30 am I went home took my INR which was 2.7 I called and left a message on the nurse line that was 10/27/23 around 12 noon nobody from C C ever got back to me about adjusting my coumidin After work,Tuesday 10/31/23 I took my INR again to get back on my weekly schedule it was 2.9 trending down, again nobody from C C reached out to me about adjusting my meds On Thursday Nov 2 around lunch time I called CC left a message with the front desk and the nurse line ...it's 6:15 am Friday Nov 3 nobody has reached out to me I called the dr on call at 6 am Friday waiting for him to call back don't look like that is happening (it's now 6:45 am) I'm getting my medical records and leaving you can decide for yourself what your going to do ... Think long and hard if you are going to use Cary Cardiology for your Cardiac needs I went there because I was new to the area ( 2012) just found out I had 2 bad heart valves and needed A double bypass and Dr PM Shah was the cardiologist who was on call the night in the ER read more

The Walmart of cardiology. Do yourself a favor and just go to the ER and don't wait for these jackasses. And if you are wondering Cary Cardiology is not WakeMed. Wake Med will offer financial assistance, these bastards do not. The nurses are great, the office staff is a joke. I would write a review on the doctor but I have seen him maybe a total of 10 minutes since I have been going. I will not be frequenting this dump again. I will prefer to just go to the ER and wait there. read more

I was taken to the hospital due to irregular heartbeat and after all kinds of tests they said I needed to follow up with cardiologist. The cardiologist on call was nice and seemed very competent. He said his staff would contact me for a follow up ASAP. So, I didn't hear from them for a week and I've called back 3 times so far trying to set up the appointments and no one answers the phone or returns my calls... I'm going to Duke. read more

I was sad to see these negative reviews since I've had nothing but good experiences with Cary Cardiology and especially Dr. Pratik Desai. Full disclosure, I am not Dr. Desai's patient, my husband is. I accompany him to all his appointments so I consider myself qualified to give a true review. The front desk is great. Helpful, knowledgable, funny & friendly. Absolutely no complaints there. Dr. Pratik Desai is just great! I love his sensible approach to caring for my husband and feel completely confident in all his assessments & recommendations. Recently my husband needed major heart surgery and when I asked Dr. Desai why he recommended the surgeon he did, his reply was just right. "Because he's the best! Why else would I send B. to him?" As an extra added bonus, Dr. Desai also has a great sense of the absurd. I love that, it really speaks to what kind of man he is-confident enough in his abilities that he can allow his inner happiness to show through. As you can see, I'm a fan. The only reason I'm not handing out five stars is because of the layout of the office. We go from room to room to room. Not a big deal really but it would be nice to be able to just sit in one place for the entire examination. read more

Received a referral to this office (and Dr. PM Shah) after concerns about my heart rate racing after relatively minimal exertion. It took six weeks to get an appointment. I repeated my concerns to Dr. Shah - I was, frankly, scared that that there was something seriously wrong. He scheduled a series of tests, the first of which was more than three weeks after that appointment. That test - an ultrasound of the heart - was completed today. Much to my surprise, Dr. Shaw wasn't there to discuss the results. Nobody was. Instead he's in the first week of a three week vacation. Nobody told me that, and nobody in the office seemed to care. At all. I don't know when (or if) a doctor will be looking at my results, But I've seen enough already to know that this is not a place I want to trust with my health. I could keel over over with a heart attack in the waiting room and it wouldn't phase them in the least. read more

I had an appointment here and was very pleased with the staff. Asia made sure I was able to get in for an appointment even though I was hard to reach by phone when she called numerous times to help me. Dr Shah was very thorough and took the time to answer all my questions. I would recommend Cary Cardiology to others. read more

A great place to work with great management that cares about their employees. The physicians are very generous with benefits. They recognize employee appreciation days with gifts, throw an amazing holiday party, as well as value their staff. It is a shame disgruntled employees write bad things and people are persuaded in their thinking. I've worked in healthcare for a long time and this group is about loyalty, great patient care, and providing a good work environment. Is it perfect? No office is perfect but management is always listening to its employees on how to improve those things that need it and work hard to find resolution. read more

This was honestly such a horrible experience. The front desk employees are not only rude but also incompetent. They were unprofessional and were speaking badly about patients loud enough for all the many patients waiting on them. The doctor wasn't horrible and the nurse was very nice but the people working at the desk made it a horrible place. That is not how someone in a medical office should behave. read more