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    Caruso Law Group

    3.0 (2 reviews)
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    Services - Caruso Law Group

    Government law

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    6 years ago

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    May Law Group

    May Law Group

    (5 reviews)

    Downtown

    The following is my OPINION on the quality of service we rreI can summarize our experience using…read moreMay law group to represent my wife through her immigration process in the following ways: extremely unprofessional, horrible communication, lack of any empathy for their clients whatsoever and quick to blame other for their own inept actions. During my wife's immigration process, we moved from Pittsburgh to Dallas and then again from Dallas to Phoenix. During this time, different lawyers for MayLaw Group would sometimes email just me (and not my wife) important documents for her and other times they would send her documents, but not me. We asked them repeatedly to send them to both of us, but they never could figure out that easy concept. One document they sent to me and not my wife was our relocation notice to the government that we were moving from Dallas to Phoenix. After we moved and discovered that our important couples' interview was still scheduled in Dallas instead of Phoenix, one of the lawyers, Beth Mulligan, told us not to respond and that she would handle it and get it rescheduled to Interview in Phoenix. Of course, she did not fix it with USCIS and after we didn't show up to the Dallas interview, the government classified my wife as a "no-show" and canceled her entire Visa. Once we heard this, we were understandably upset. After I left them 2 voicemails and several emails with no response, they finally agreed to set up a conference call. We talked with Valerie, Beth and I think Brandy on the phone call. We were obviously upset and they acted like robots. All of them do not seem to grasp that there are actual human lives behind this process that are affected. During the call, instead of empathizing with us and game-planning our next steps, Valery became aggressive on the call and actually blamed US and would only give empty excuses for their defense. After this rare phone call meeting, they must have decided never to call us again because we never got a phone call from them again, just emails that were AGAIN, sometime sent to just me, sometimes to both of us and sometimes just to my wife. In order to appeal to reopen our case, it cost us roughly another $3,500. After a few more months, we finally got our case opened and interview date set in Phoenix. On the day of the interview, my wife and I noticed that almost every other couple had their lawyers with them. When we were called in, the very first thing our interviewer asked was where were our lawyers? We responded that we didn't even know they should be with us, as Valerie and her team never told us anything. Despite this, she passed her interview and got her GreenCard. They never asked how the interview went and never followed up. We always had to contact them. We could not wait to stop using them once my wife got her GreenCard. Again, I summarize our experience with them: extremely unprofessional, horrible communication, lack of any empathy for their clients whatsoever and quick to blame other for their own inept actions. Our advice would be: DO NOT USE THEM. They do NOT care about their clients, rather only the money they can fleece from them.

    Valerie and her team really know what they're doing. My partner and I were dealing with a difficult…read moresituation, and Valerie's expertise made all the difference. What amazed us the most is she knows exactly how long everything takes. She'd tell us what to expect, and when, and she was right all the way. We wouldn't recommend anyone else in Pittsburgh other than Valerie May. If you want the best, she's the one!

    Caruso Law Group - immigrationlawyers - Updated May 2026

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