Exceptional service and customer care, even if just window shopping and looking around!
I was walking down Ashford Avenue and couldn't believe my eyes when I saw the Cartier boutique. I just had to check out the store.
Boutique Cartier Puerto Rico San Juan is located on the Condado strip. The boutique recommended appointments to avoid wait times but I had no issues walking in off the street to look around. I am guessing appointments are for serious buyers.
I felt way underdressed in my vacation beach attire but I headed in. There was a guy inside the door that welcomed me. I am guessing a very well dressed and polished security guard from appearance & demeanor, and not not so much a general doorman. As a salesperson approached, I mentioned I had never been in a Cartier Boutique and wanted to look around. He invited me to do so and to let him know if I had any questions.
There were selections of fine jewelers, watches, handbags, accessories, fragrances, and eyewear. I fell in love with a Panthère de Cartier bracelet and as I was looking through the glass the sales person asked if I wanted to see it up close. He pulled the bracelet out of display and guided me through the piece highlighting the details and its beauty.
The guest service and care were remarkable, even when I explained I was just looking while on vaca and would not be purchasing. I truly appreciated the time and friendliness of the shop.
When I got back to the hotel I google the piece. It was roughly 56K, so for me, a dream that well exceeded any budget I would have for such a item. To say the designer piece left a favorable impression, and the boutique as well, is an understatement. read more