Quick response to my online inquiry. Tech was onsite within 3 days of initial contact. Pricing…read morewas fair and lead times exceeded expectations. I had my broken glass panel replaced within 2 weeks. Great communication, knowledge and customer service.

Wow! I do not remember who recommended this company but from the beginning - initial evaluation of…read morewindow to communication and install-they were all amazing! On-time, cleaned up afterwards, explained everything in detail! I would highly recommend this company!!!

Contacted Myers for a quote on installing a garage door opener. Chris replied quickly with a quote…read moremuch lower than his local competitors. This made it easy to decide who to go with. Scheduled an appointment for the next day. Chris showed up on time and was very friendly. The install was very quick and I couldn't be happier with the end result.

From the owner: We specialize in service, repairs and installations of (residential or commercial) doors and…read morehardware. We also offer installation of commercial bathroom partitions.

Called them and emailed them over 6 times to confirm an appointment for estimates on the house…read more First, they suggested a date that I agreed with to only get an excuse as to why it wasn't booked. Second, they reconfirmed a date and missed it. Third, called again (on the day of appointment) to ask about the estimate and they said they'd check in on it; I did not receive a call back. Called.....emailed... I don't know what's going on. Inquired about replacing the entire 2600 sq/ft house with sunroom and they're MIA. If you're busy, I'd get it.

Being trying to get a warranty repair for a few months. They have yet to return a call as…read morepromised. I can't even see giving them one star at the time.

Brink home Improvement did quality work, was organized and responsive. We would definitely use…read moreMike and Brink again!

From the owner: COVID-19 UPDATE: We are currently operating and fully functioning! We can do appointments online or…read morein person. We take the necessary precautions to keep you as well as us safe. We wear masks, have PRP gear, and antibacterial solutions. We also put up a barrier and clean daily for the client while working!

Awesome work by Richard at Amish Custom Doors…read more First off, he's easily one of the nicest people I've ever met. Very easy to work with. Asks me how my family is doing. Checks in with me on my project without me asking. You just don't get that anymore in business. Work wise, the door he built for our SoCal home is beautiful. White oak, custom made specifically for our doorway, and it fit like a glove. Tempered privacy glass with a golden honey finish. I have the most beautiful door on the block! I am seriously blown away. It took months to make. It took a long time for freight shipping to get here. But it was totally worth the weight. This is very different from buying something from a big box store, this is a one-off made specifically for you. I didn't want a cheap hollow door so I trusted Richard and his guys and I'm very glad I did. Attahced some photos of my door.

We purchased a front door that took over nine months to arrive, and throughout the process, we…read moredocumented all of our interactions with Richard, which consistently revealed his combative behavior and fraudulent actions. The door we received was of extremely poor quality--cracked, unfinished, with the wrong measurements, and badly scratched glass. After notifying Richard of these issues, he stopped responding to us and has not communicated since. Despite paying over $12,000, he refused to take responsibility or provide a refund. As a result, we pursued legal action, and the court ruled in our favor. We are now working with the court and a collection agency to recover our funds and hold him accountable for his misconduct. Do not purchase anything from this company. It is a fraud, and if you check the Better Business Bureau, you will see their rating reflects their fraudulent conduct.

Hunter showed up and was SO helpful!! Our home had been broken into and we needed a new door, door…read moreframe, another door's lock fixed (and our disposal changed but that wasn't related to the Break-in). He picked out a great door for us that would be much much more safe to have (used to be a cop so knew what we really needed), was so funny and polite while at our home and did everything with a smile! Can't get better service than this in Charleston - have already shared his info with 3 other homeowners in downtown Charleston! We also share an easement in our driveway with other neighbors behind us and they needed to be able to get out so he worked to get his truck and trailer as close to the edge as possible and didn't complain at all!

From the owner: Hunter's Handyman Service LLC can do anything from installing a faucet to building a deck. For more…read morethan five years, I have completed a variety of handyman jobs in Charleston, South Carolina. I am a five-year law enforcement veteran and an 11-year Coast Guard military veteran who understands the value of discipline, hard work, and looking out for neighbors. After watching my parents fix and flip homes as a child, I learned enough to install a water heater for a local church when I was just 10 years old. I have since engaged in a multitude of home projects. While in the military, I founded Bruton Builders--a nonprofit group that served as a labor force for Habitat for Humanity®. I operated it for three years before I was transferred, and it is still going strong today. For the last eight years, I have been doing handyman work on the side, but feel I am ready to jump in and make it a full-time business. When you hire me, I treat your home like my own. I do the honorable thing by cleaning up after myself, so you can start enjoying your new upgrades right away. Service Area Charleston - West Ashley - James Island Johns Island - Mt. Pleasant - Isle of Palms Sullivan's Island - Summerville - Folly Beach North Charleston - Hanahan

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. My concerns are not primarily about the appearance of the windows--they are about transparency, documentation, and confidence that the installation was completed according to the manufacturer's requirements and applicable building codes. One thing I wish had been clearly explained before we signed our contract is the difference between **replacement (pocket) windows** and **new construction windows**. As homeowners, we were never educated on the differences, the advantages and limitations of each system, or why one installation method would be chosen over another. Looking back, that information would have been extremely important in helping us make an informed decision. I would encourage every homeowner to ask detailed questions about which type of window is being installed, how it will integrate with the home's weather barrier, and what that means for long-term performance, maintenance, and future renovations. During this project, I repeatedly asked for the manufacturer's installation instructions for my windows. I was initially told that there were no installation instructions available. After conducting my own research, I located what appears to be the manufacturer's installation guide online and provided it back to the company. Later, I also received written installation procedures from the company. That inconsistency significantly reduced my confidence in the information I was being given. As I continued reviewing the installation, I identified several issues that I believed warranted further investigation, including concerns about whether exterior drainage (weep) holes may be obstructed, whether the bathroom window is properly safety glazed, and whether the installation followed the manufacturer's coastal installation requirements applicable to our area. Because of these concerns, I have requested permit records through the Freedom of Information Act and am pursuing an independent municipal inspection so the installation can be evaluated objectively. My goal is simply to determine whether the work complies with the manufacturer's installation requirements and applicable building codes. Throughout this process, I have documented my concerns in writing and requested supporting documentation rather than making assumptions. I believe homeowners should receive clear answers to reasonable questions involving permits, installation standards, inspections, warranty coverage, and the specific type of window system they are purchasing. I sincerely hope everything ultimately proves to have been installed correctly. However, based on my experience, I would encourage anyone considering this company to request copies of the permit, manufacturer installation instructions, inspection approvals, and warranty documentation before and during the installation process. Ask whether you are purchasing replacement windows or new construction windows, why that installation method is being recommended for your home, and how it complies with the manufacturer's published requirements. Keep thorough records of all communications. This review reflects my personal experience and the questions that remain unresolved while I await the results of the public records request and independent inspection.

Just a bit of a bizarre experience all around. Sales guy was nice enough at first, but about…read morehalfway through the appointment he went on a political rant about "Porn being shown to first graders in Illinois schools". It made my husband and I so uncomfortable, but we stuck it out for the rest of the meeting. He then got very 1980's sales-y, requiring us to engage in his pitch with questions like "which window maker do you think you'll want if a storm comes?" and would not continue until we would say back to him "yep, yours, New south windows". We then sat in awkward silence for a few minutes until he quoted us $69,000 for our 2000sf house (23 windows and 1 door, I think?). He quickly followed that up with "If you sign today, I can do $42,000, but that's only good for the next couple of days." When we firmly told him that we would not be signing anything same day, he told us that he has such a full calendar of people wanting to buy windows from him that he probably couldn't make any time for us, so we better act fast and make a deal with him before we lose the opportunity. When we told him we were waiting on a quote from another window company as well he said, "I probably could get you down to something like $29,000." Call me crazy, but a 40k swing in a matter of 5 minutes just seems a bit fishy. I asked him to email me some information about their product and our quote and he told me he couldn't do that. He said the only information they have is all on their website, and the quotes change day to day so sending me a quote really wouldn't be worth anything. Huh?? After reading the other reviews I'm glad to see our experience wasn't an isolated one. I would stay away from these guys.

My cousin bought a ProVia entrance door which is absolutely beautiful. The installation went well,…read morebut the lock did not work so they were unable to use the door for about a month. She was very disappointed that it took around 3 weeks or so just to get the new lock system that goes from the top to the bottom of the door because of all the multiple locks. Then it took another week to get the 2 service techs necessary for the job. Three days after the initial installation a service tech came out and said 9 times out of 10 they can fix it, but ours was the one they couldn't. Now they have to come back and fix a few cosmetic issues...again, another month wait. As expensive as the door was, they certainly did not expect these issues.

Chris came out and was very helpful in providing options for different doors on our barn. He…read morementioned the pros and cons to help us decide which direction we should go. Chris was full of knowledge and very personable - pleasure to work with.

I highly recommend Charleston Roofs & Windows!  Very professional and great service…read more They just completed placing a new roof for me and I am very impressed with how smoothly the whole process was.  Starting with prompt return of my initial call, Michael Kelley worked with me helping me to understand what was needed, patiently answering questions and helping me choose the right type of roofing for my house.  He always answered  my phone calls, which I appreciated and valued such good customer service. The install was scheduled, and the crew showed up at 6:30am that day. They draped and covered vulnerable areas and worked all day removing the old shingles and placing the new roof.  Overseeing the progress at the jobsite was Adam Cobb.  He came to me a couple of times to update me on how things were going and see if I  had any questions. When the job was completed the next day, he let me know they were done.  That is when I saw that my yard, porch, decks, flower beds and driveway were left in even better shape than they started with. So, there you have it.  If you want to wonder about the quality and service you will get-keep looking.  But if you want to get the best up front, go with CR&W.

The company caused $2133 in HVAC damages that three representatives refused to cover…read more Representatives claimed the damages were not their responsibility because of their contract. The exact verbiage from the contract is, "The Contractor is not liable for damage to hidden water, electrical, gas, and/or HVAC lines." However, in the photo sent of the damage, the HVAC line is clearly visible. When we pointed out that the line was clearly visible, they claimed they were still not responsible and would cover just $250 of the $2133, but only if we removed the 1-star Google review we had just left. After several attempts to get in touch with the contact on the contract and the business owner, we got no response.