Great Lane Bryant location in Odessa. Although smaller than the Midland location, the staff is…read moreincredible! The store is very clean and well organized. I had a bra fitting with Michael who was incredibly helpful and gave awesome suggestions and kept bringing me back bras until I got the perfect fit. I also received help with some complicated returns from Faith who was super nice and patient with me. I will definitely recommend this location to others!

The customer service is fantastic. The selection is exactly what I wanted and I found a pair of…read moreboots that I needed at a great value. I also purchased a very expensive Stetson cowboy from them and it's fantastic. They are highly recommended.

Went today around 2:30 9/27/25. Brianna had crappy customer serve and didn't want to take our…read moreOrder and asked the manager if she could do it . She Had a bad attitude the entire time. Julianna was absolutely the rudest of all that took over . The customer service by her was so rude. My Husband bought a hat today and wanted to order over $700 worth of stuff. Julianna said in a rude way "we can't make orders" when we have been there before and made orders . Clearly she just didn't want to write out the order on the order paper. She over all just had a crappy attitude the whole time . WORSE customer service I have ever experienced . Such a disappointment.

I had never been in an Ollie's. Staff was very helpful & friendly. Many items were not well…read moremarked, but Michelle was always helpful to find me a price. This place has a little bit of everything. Parking lot is big enough for any RV or big rig. I was very amazed at the amount of stuff in this place. You can wander around for awhile. Give it a chance

I wasn't very impressed with some of the prices and most of the brands I never even heard of so I…read moredon't know where they came from. They had a lot of Halloween and Christmas candy that should be discounted, but it was not.

I went in looking for some women's steel toe shoes. Even though they didn't have any, the staff was…read moresuper friendly to me. I was willing to purchase men's shoes if I had to, so they took me back to that section and helped me look through all the shoes to find the smaller sizes. We found one that could have worked, but I decided to shop around at some other places before I made a purchase. They offered to hold those shoes for me in case I didn't find any. They were very apologetic that they didn't have what I needed, and they even wished me luck on my search. I ended up finding what I needed some place else, but I had to leave them a good review since they were so helpful and nice to me. Great staff!

I have never had a good experience here. Probably The most…read moreunprofessional store I have been in. It's also dirty! My daughter ran screaming when she saw bugs crawling from the back wall. Terrible customer service and lazy employees. Shop elsewhere FOR SURE.

I came to boot barn to find a pair of "everyday" boots I could wear at home, work, etc. Once you…read morewalk in you're greeted by the employees which is a good sight to see. This store has a large variety of boots, clothes, hats etc. Prices are relatively competitive in comparison to most western stores in the Basin. I was approached by a kid named Elyan. He introduced his self by his name & with a handshake. Super rare now-a-days but very good etiquette & professionalism in my opinion. I found several boots that interested me and eventually went over 3 pairs to see which one I would like best. He retrieved every boot in my size and asked if there were any others I would like to look at. He really went above and beyond to accommodate my search for the perfect pair. Elyan was also dressed to par and spoke with manners which is a huge plus in my book. All in all, I had a great experience coming here. I will keep coming to this Boot Barn because of the great products and the amazing service this store provided me in the short period of time I was there. Super satisfied and would definitely recommend anyone looking for western boots & clothes. Ask for Elyan if you make it. He wont disappoint.

Kirklands is usually a nicer home decor store…read more But when my daughters and I visited the Odessa, TX, location on June 27, 2026, I could not get over how messy and unorganized several sections were at around 11 AM. The staff members were really nice and encouraged me to sign up for their free drawing. There were many door buster deals and items for sale in honor of 4th of July. My daughter and I purchased a few items together so we could stack my 20% off birthday coupon. That was appreciated. Of course, I'll be back because this is the closest one to me, but I hope it's cleaner and a bit more kempt next time.

they have the cutest home decor , my favorite place to go when i feel like changing up and…read moredecorating my home

The employees working on June 3, 2025, are what made this a 5-star…read more Otherwise, running out of certain scents in the foam soaps was a bummer. My mom gifted me some items from the Sweetest Song collection. It smells amazing! So my daughters and I restocked on the foam soaps that we all like. For my (I think) birthday rewards, I opted for the Sweetest Song moisturizing body wash. It does its job! The refills are worth looking into. Maybe they'll be more scents in the near future. I'm a big fan of this large, clean shop. Extra thanks to the young lady who tried her hardest to find the scent my daughter wanted. It was appreciated.

I just want to say- I bought the foaming hand soaps online and used the in store option. I read…read moreonline how terrible this sale was around the nation- cancelled orders, long waits to pick up. I was very apprehensive about going to the mall to get my order. I was totally surprised as my experience was fantastic- not at all the negativity I read about. Employees were friendly and helpful. When I went to the desk to get my order there was no line and no wait. They quickly found my order and checked it to be sure it was correct. Great customer service! I decided to take advantage of the candle sale while I was there. Yay! Good job Bath and Body Works- I know it gets crazy at the holidays but this team handled everything very well!

When we lived in Midland we would shop here for the kids shoes. And now that we don't live here…read morewhen we come to visit we still come here to buy. They always have a good sale selection and the staff is friendly and very helpful. For shoes not on sale they have a frequent shopper card that helps keep costs down. But we always buy shoes that are on sale so don't use that program. I highly recommend you check Terry's shoes out for your kids foot ware.

Our daughter and granddaughter make a special visit each time they come to Midland…read more We tried to go on November 23 at 11:00. It was closed. We went back today, Nov 25th and the two ladies working were not helpful. We were very disappointed in the selection of shoes. Unless the inventory improves, we will not be back.