Great representation and helpful. Ed helped me get an excavator in the time necessary since my…read moreworkers were coming from NJ and didn't leave us in a lurch

From the owner: We are here to support all your Bobcat sales, service, parts and attachment needs. Our experienced…read moreteam offers knowledge and experience to help you with your purchase.

DO NOT RENT FROM THIS COMPANY!!! Save yourself a lot of aggravation and go to a legit rental…read morecompany. The owners are very dishonest and have run down equipment that is broken down more than not. I paid $1,400 for a weekly rental, the equipment may have actually run a total of 4 days of it. Clint kept telling my husband he would make it up to him by either giving some money back or bringing us another piece of equipment to use. But instead we ended up out the $1,400 and had to rent another piece of equipment elsewhere to finish the work.

We've had great service from Haevener Rental prior to our latest experience. We rented a small…read morefloor sander. When you rent a sander, you pay a $75 extension cord deposit, refunded when you return the cord undamaged. We returned our rental today, and the sander never got close to the extension cord when using, but the rental agent "found damage" and refused to reimburse the deposit. I can tell you there was no way we caused the damage. I've rented a sander previously from them and watched how they check the cord when returning the sander - running it through their hands. Guarantee they missed the "damage" on the last renter's return. Be weary of Haevener's "deposits" - they aren't honest.

I had rented a backhoe for digging a sewer trench whose front loader, on the second day of the…read moreweekend, froze (stuck lever). I called and ;eft a message and Heavener called me back early the following Monday. They sent Ethan out to un-freeze the lever but after several attempts had to call in the service tech to fix. I had, by this time, had one full day of use of the machine. Ethan was fast (arrived minutes after my call), superb in diagnosing the problem and attempting to get the machine going. Amber was responsive to all the calls made and ensuring the problem was fixed. At the end, Heavener (Amber) offered a full replacement weekend without charge. Now, that is what I call real customer service - fast, easy-to-deal-with and professional!

We rented an excavator from DCS. We were charged $230 for the weekend. Jeff loaded said excavator…read moreonto the trailer and my husband transported it approximately 15 highway miles to our home. He unloaded it, and noticed the hose was busted prior to being used. He called, discussed the issue and was told he could run it, but to keep an eye on the hydraulic fluid. He attempted to operate the equipment, but was not able to use it due to the issue. He returned the equipment. They said the hose was punctured after leaving the site. No proof of inspection prior to us bringing the excavator home was provided. They refused to work with us on the issue. Jeff refuses to discuss resolving the issue, and there was no partial refund given or opportunity to use another piece of equipment. Be cautious when using this company.

From the owner: At DCS we offer tools and heavy equipment for any job, from DIY projects to large scale contractor…read morejobs. We offer daily, weekly, and monthly rates. We also offer low cost delivery for all of our heavy equipment. Give us a call today at 276-415-9185 and let us help you with your project.