My brother and I had the privilege of meeting with Natalie, the owner of Home Care Assistance of…read moreAustin before she did an evaluation of our mother, who has dementia, to discuss the kind of care that would best benefit her. Because Natalie is an RN, she had a wealth of information to share and was able to look at our situation from a medical standpoint, not only from a business owner's standpoint. While visiting with our mom, Natalie was patient, kind, straightforward and well spoken. She spoke to our mother with respect and shared the options for her future care. After speaking with our mom, Natalie shared with my brother and I her thoughts on the next steps. She said she was hopeful that the care that Home Care Assistance of Austin provides would be a good choice for our mom, but that we might want to go ahead and look into some memory care facilities, just in case it didn't work out. This advice was reassuring in that we understand that Natalie could have only offered her opinion as a business owner but instead, she spoke truthfully about the reality of our mom's condition and encouraged us to be prepared. Making decisions for a loved one with options that are heart-wrenching is difficult, but having people like Natalie, who genuinely care, is refreshing. We are confident that anyone who looks into this company will find them to be a wonderful choice when looking for in-home care. We recommend them whole-heartedly. Janice V. - Austin, TX

I don't have to wait. Or say much and attendant can call. If need to know exists. No drama…read more Americans. We are

As I write this review today (Oct 2012), I am shaking with anger and overcome by frustration-tears…read moredue to the sudden action of Girling Health Care Services. My parents, patients of Girling for a five month time period, relied on the daily loving care of their nursing staff and therapists, for my Dad, a bed-bound patient who switched from years of Mom's solo-care, to a home healthcare service. Two days ago, due to an infection, Dad was admitted to the hospital for a pik line to assist in the antibiotics-drip treatment. We were set to leave hospital today and continue the antibiotic treatment at home; and discovered through our hospital release-manager that Girling, unbeknownst to us and without any prior conversation with our Girling Case-Manager, had made the decision to drop / cease-to-provide home healthcare for my Dad. Their dismissal came without warning, previous indication and as a total shock to my family. Girling indicated that they were "real sorry" for leaving us in such a bind and forcing us to quickly switch to another service-provider! Healthcare, especially home healthcare is a critical and personal partnership; we would definitely CAUTION others who are considering Girling to be very aware that they too might experience management shifting gears on this "partnership" and without warning, dismiss their service-commitment. My family is in shock and disbelieve, ands feel incredibly betrayed by Girling. OF NOTE: If we could give rating-stars for our wonderful nurse- Grace, aide- Gilberta, or therapist- Mandy; it would be FIVE stars. We will miss you, God bless you three and your families.

Two weeks ago, today...$1500 went missing from my home where only my provider and I had access to…read moremy private living quarters. It's a shame when it becomes necessarily to look upon with contempt and suspicion at very individuals proposed to provide auxiliary service. The police as well as the appropriate agencies have been notified but I've yet to be contacted by the different departments. I've yet to hear from their internal complaint department as well.

Kellie worked with me after hip replacement and got me up and going and feeling confident very…read morequickly. She has a great personality and gave very precise instruction to strengthen my muscles. She took time to listen to my issues and gave me good advice on how to work through them. She is very knowledgeable and confident in her approach to giving care. I was sad when therapy ended because she was so nice. 10

I did not receive sufficient supplies under Medicare rules. There were several other issues with…read morethe quality of the admins and care. They seemed manipulative and were not honest about several things that I know to be true about the payments they receive from Medicare.

I worked with Sandy to get transportation and have someone wait on me at Austin Gastro for a…read moreprocedure this March of 2026. They were great and the billing was exactly what I thought it should be. I will absolutely use them again. I called about 20 places before deciding on Halcyon and highly recommend them.

Avoid these people like the plague... Absolutely the worst.... They schedul appointments and never…read moreshow up. When and if they do show up they don't have the documentation, bandage/equipment or health records. They were supposed to be next day after care and they didn't show up for 3 day.. When they did show up the therapist didn't have the records or equipmen.

I would like to highly recommend Texas Home Health for st home care…read more When I suffered a spinal cord injury and shattered ankle the VA authorized at home care 5 days a week I chose THH and I'm glad I did! My care manager Chris is well organized and communicates superbly at all times. His caregivers are smart, punctual and respectful Again I highly recommend!

I cannot convey in words how impressed I am with this company. Everyone that I dealt with was…read moreAWESOME!! After a partial knee replacement my urgeon set me up with em and I'm so happy he did. My personal PT was Liz and she's SUPER DUPER FANTASTIC!! Always on time and way past considerate. I own two businesses myself and I wish I could find help with half of her true care and concern. Wish I could give 10 stars!!!!

Great new service in Austin and nationwide soon!!!read more

This company not only provides great care they handle much more once you are working with them…read more After calling and meeting with Shay. She was able to see we needed help with my grandmother. At times we would need help at appointments, taking her to have her hair done and sometimes grocery shopping. They handle it all and even did cleaning. the best is that my grandmother looks forward to seeing her caregiver and they are like family now. Of course we wish we could do it all but with jobs, kids in sports we needed help. Shay was able to pin point our needs and and there hasn't been anything she hasn't found a solution for. Please don't burn yourself out. Contact them and get help you won't regret it.

From the owner: Every person has an inner spark, something that age and illness cannot take away. We Elevate the…read moreHuman Spirit! Our home health care services in Austin, TX go beyond daily care needs--bringing about a sense of hope, connectedness, and joy! Our in-home care services for seniors include transportation, companionship, bathing and incontinence care, 24-hour and live-in care, and more! All caregivers for the elderly are carefully screened, rigorously trained, and fully insured! Call us today!

"To those who are given much ... much is expected."…read more The care given to someone you love in need of these services meets the highest of expectations. I believe this company was founded on giving their best in the healthcare industry to the ones who could benefit the most by giving them the highest quality of life for each individual they treat. This company was responsible for my Uncle's care when he was living at The Heritage. When the time came, we asked for them to assess his situation and put in place things that would benefit his life the most during this difficult time. One who has been through this knows what it takes to help a family in crisis. It is with absolute professional responsibility this company takes command of and works closely in contact with the family and client. It is an open door policy and works hand in hand to be in sink with one another in order for it to be a successful endeavor. They maintain a well balanced re-pore with their staff in order to fulfill the needs of their clients and family as well as the standards she sets for this company. Things are always changing in this field and there is a need to find ways of improving this company and constantly raising the bar. Her reputation is on the line behind each patients care as they are hers to oversee. It is also their goal to always employ the most qualified people within her company. They are her reflection and her ethics reflect that. There is more overwhelming proof that we live in a time that it is essential to have home health care. The growth of this business continues as so many more people are in need of this type of care. Many of their patients are by referrals. It is one of the highest compliments to pay someone knowing you have put your trust in their hands.

Hill Country Care Providers- Thank you for your incredible professionalism and first rate service…read more From the time we've met, y'all have shown impeccable integrity and gone above and beyond. What a courteous and helpful staff! If I could add two more stars, I would!