Carter Fence is a great company. Our liaison Josh was prompt and fair with a quote and made sure that our specifications were met. The crew that did the repair work and construction was on-time, hard working and very competent. I highly recommend this company. read more

Promptly completed; courteous workers; finished on schedule. We would consider hiring them again. The fence design was adapted to allow the fence to adjust to our sloping yard, but the top was consistent in height and appearance. read more

Hello neighbors. If you are in the market for a new fence, I would recommend considering Carter Fence LLC. In searching for a company to replace the dilapidated fence on two sides of my backyard, I solicited estimates from 3 companies. Carter Fence LLC was the one that best fit my budget while having good reviews. Their field rep Mr. Mavis was pleasant and very knowledgeable. Their installation team led by Mr. Ronald was friendly, efficient, and did excellent work. They took out the old fence, installed a new one (including a gate), and cleaned up afterwards leaving no debris behind. They took the old fence away and completed the work in one day. If you are considering installing a new fence, or replacing an old one, I would recommend that you consider Carter Fence LLC. read more

Part of our side fence was falling apart, and our back fence was dilapidated. We were interested in fencing in the whole yard so our dog could run around freely without danger of getting lost. Stuart Carter was able to come a couple of days after I called for a visit. He assessed the side fence and determined that a few pieces could be replaced and we could thus get a lot more years out of it. He also advised various styles and ways we could fence in the rest. He was friendly, helpful, and prompt. The install day came quickly after, and the only hitch was the work crew's truck getting a flat tire. They were swift and efficient in getting rid of the old fence pieces and putting in the new ones. They ran out of daylight (because of that flat tire in the morning), but came back early the next day (on a Saturday morning, in the snow!) to complete the job. My only ding on the company is for never responding to my initial inquiry, via their website, several weeks prior. By contrast, they were extremely responsive once I talked to them by phone. I highly recommend Carter Fence. read more

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Very pleased with the fence they installed around our property. It's been a few months, and I haven't seen any sagging or signs of poor work - and it looks fantastic! Their price was reasonable, and they were *very* patient with me during the quoting process. read more

These guys didn't even get to show up at my house but instead waste my time waiting for them. I called the number and requested an appointment everything was good to go. The next day, Josh called me and said your appointment was done incorrectly so I'll be the one coming to your house, even though I'm not sure I'll come at that time. So I said ok...give me a 2 hour window and I waited. The day he was supposed to come, he never showed up and never called. Daniel called me the same day and said he was supposed to come instead but couldn't make it. I told him Josh already called and was supposed to come but didn't. Neither of them ever called me back when they said they would. What a waste of a day. Unprofessional and no customer service. I wouldn't want anyone to be treated like this. read more

The workers showed up promptly and were courteous. Work was completed and I'm very happy with the fence. Daniel Perez did a great job of communicating and made the process no hassle. read more

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Carter fencewas amazing and we love the fence that they installed. Stuart came out and walked the fence line with us, gave us options and discussed the pros and cons of each type of fence. We decided on a split rail fence with wire (for pets) and it looks great! They came out and spent a long time searching for our property stakes. They finally found it (saving us from having to bring another surveyor out. A few weeks later they came out to do the install. The installers were extremely professional, reconfirming the layout was correct, and working quickly to get it done. They were complete in 1 day! Overall I would highly recommend Carter fence. read more

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Extremely poor craftsmanship and customer service. Carter installed a wooden fence for me in 2015 and indicated that their fences last for 10-20 years. Four years later, the fence is rotting and dangerously leaning towards my property. They couldn't explain why this happened and offered to remediate for several hundred dollars, which I naively took them up on. Two months later and the boards have rotted again. Attempts to reach out to Daniel Perez by email and phone have been met with silence. These guys will take your money, install poor quality materials and when you call them on it, disappear. I'll be staying far away from Carter and encourage you to too. read more

Carter Fence - Fences & Gates Near Me

Really pleased with Carter Fence. Their communication is 5 stars, so is there product and pricing. They are really quick to come out and quote, gave really fair pricing and did the job quick and efficiently. All of the interactions we have had with Josh were great, as well as the gentleman that did the installation. Would recommend 10/10 times. read more

Shocked at the unprofessional behavior of Mike Carter who came to provide a fence estimate after I had cancelled the appointment a week prior. After learning I found another company who provided an estimate and completed the work before he was able to provide an estimate, he nailed his company sign into my new fence, which was installed by another company. I was blown away that someone could be that disrespectful! I called Mike to discuss why he nailed his sign into my new fence that he did not build, but never received a return call. read more

Great job! After receiving several estimates to replace our fence, Carter Fence came in with the lowest estimate. We were able to schedule the work promptly and they did the entire fence in one (long) day. The work was outstanding! Just as great was dealing with the owner, Mike Carter, who was always reachable and quick to return my calls/texts/emails. read more

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A large tree took out a portion of the stockade fence on my property and my neighbor's property. I got two estimates and Carter Fence offered the best price. They also proposed to reuse the old fence boards in the visible portions of the repaired fence so that the color would match which worked out great. They crew was ion time and the work was done well. read more

Great fence, professionals, good price. Avoid the scammers, price hikers and get a decent, no-nonsense fence.

Daniel is blunt, straight-faced, and can come off a little irritated, but after receiving several bids for this work I really felt that of everyone I spoke with he seemed the most knowledgable. He seemed like he really knew what he was doing which was important to me. His bid wasn't the lowest but it was reasonable, and I was looking to pay for a quality fence and a quality experience. I'm not sure I really got either. As some of the other people have remarked, communication can be spotty. I left our deposit on my front porch to be picked up and had to follow up after not hearing anything for a week to make sure someone else hadn't stolen the check and to inquire when they planned to start the work. However, they quickly responded and immediately scheduled the work which was great. The crew arrived on time and I appreciated that they spoke to me ahead of time to talk about which plants might be lost when they put the fence in. It was a kind gesture. At about the midday mark I looked outside and realized the fence looked REALLY TALL. We have a small one story house and the fence outside looked huge. I couldn't even see any part of the street it was so tall. We had agreed on a 3.5 to 3 ft scallop cedar picket fence, and I realized they had put in 4 ft posts. In fact, during our initial estimate it was Daniel who raised the issue that a 4ft fence was really tall for a front yard. When I raised the issue I was met with objection that "sorry we already put them in concrete, you're stuck with it." Apparently when Daniel rewrote the contract (to exclude the backyard which we originally considered) he changed the contract to say we wanted a 4 ft fence without my telling him to. I showed him our original contract and he simply stuffed it in his pocket and huffed off. We talked about possible options (including cutting off the gothic finials we PAID for) and Daniel was stern in reinforcing that they would not change the price if they cut off the finials we paid for to accommodate for *their* mistake. He would not change the price if they installed a fence I didn't ask for. He was hostile and irritated that I was asking for the work to be corrected. After some back and forth they agreed to do something... cut the posts? put them back in? I'm not even sure exactly what they did. I asked if it would impact how sturdy or reliable the fence was and was basically met with blank hostile stares. It was as if I had inconvenienced the crew by asking them to perform the work we had agreed upon. Within the first week the spring on the front gate broke. I called and left a message for Daniel but the phone call was never returned. Magically the fence did get fixed (perhaps he stopped by and fixed it?) and it broke again within a week. Now about 6 weeks later the springs on all three gates are broken. One of the planks on the front gate has split down the middle as well. Unfortunately I cannot recommend doing business with this company. read more

Carter Fence did an amazing job on taking out some ugly old chain link fence and installing a very attractive and sturdy picket fence with a privacy fence down one boundary. They discounted the price for me and the quality was outstanding. Can't recommend them enough if you need some fencing done for a competitive price at top quality! read more

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Overall I am completely dissatisfied with the work performed. They came out right away to give an estimate. In fairness, they ran pretty cheap compared to their competitors. We decided to give them a shot and are still paying for that decision, unfortunately. I guess my list of complaints is as follows: 1. Part of the fence was installed backwards and they had to come back out to make the repairs. 2. Boards were wet when installed and shrunk, warped and twisted as a result. They had to come back out AGAIN to replace close to 60 boards. Now a couple of years later there is an inch gap between boards in some ares of what was supposed to be a privacy fence. And further boards have, of course, shrunk warped or twisted. 3. Boards were installed without leaving the agreed upon gap between the ground and bottom of the fence to allow for weed whacking and to prevent bowing. Several boards have since bowed, warped or twisted. Some weren't even nailed. 4. Every single gate is a struggle to open because of the inferior hinges they used, the fact the wood has shrunk and split where screwed into allowing the gates to drag on the ground and the fact they did not leave a proper gap between the ground and the bottom of the gates. There are several more things I could point out about the inferior work performed at my home, but these are the main complaints. I wish I could post pictures. All in all, I would avoid this company. read more

Mike Carter is rude and nasty to me on the phone when he failed to show up to replace my fence on the day and time we agreed to via e-mail. When he was 20 minutes late, I called his office (where they hardly ever pick up and you always wind up playing seemingly endless games of phone tag, by the way) and had to leave a message asking where he was. The receptionist called me back within 10 minutes to tell me that she, "has nothing to do with scheduling and there are multiple crews," and that I would need to call Mike directly. So, I called him and left a message saying that it was 9:20, he was 20 minutes late, and that I would have appreciated a phone call to let me know that he was running late. When he called me back shortly thereafter and told me that I was on the schedule for tomorrow the 28th. I chimed in and said, "Yeah, today is the 28th...." He retorted with, "Well, I have you on the schedule for the 28th and you didn't give me your deposit until yesterday." When I paid my deposit, I was NOT told that this would push my work date back by 24 hours. No one communicated this to me by phone or e-mail. So, Mike then told me that he didn't appreciate my tone or attitude when I left my message, "telling me that I am 20 minutes late. I'm doing the best I can." That, sir, would be an excuse. It is not my problem that you got your date's confused and failed to notify me of the scheduling change. That's on you, buddy! He went on to say angrily, "I am happy to give you your money back or I can do the work tomorrow, but you were way out of line with what you said to me." I replied with, "No, actually you are out of line with me right now. So, yeah, you're fired. Give me my deposit back." This man will talk a good game at your estimate, make you a deal whose price tag will lure you in, and then treat you like dirt when he makes a mistake and tries to make it your fault. DO NOT USE THIS COMPANY! Their lack of professionalism, rudeness, passing the blame, customer-shaming, failure to follow-up or confirm receipt of payment of scheduling dates, and then failure to show up at the expected time have permanently lost them mine, my family's and my friends' business, because everyone I know will be told this horror story. Never have I been so insulted by someone I was paid to provide a service! read more

I recently had a privacy fence put in around our yard by Carter Fence and had a great experience! They were very communicative and did a wonderful job. They were also one of best quotes I received (and I got a ton of them). Can't recommend them enough! read more

Work completed: removed chain link fence, and installed a 6 ft solid board wooden fence. The first call i made was a voice message, and they were extremely prompt about returning my call. i made the appointment to get the original estimate within a couple days. they came out, took all the measurements and gave us the estimate right away. based on what we wanted, and the other barriers in our yard, the Dani recommended that we do solid board instead of board on board since we had several neighbors whose fence line was also really close. plus this was a cheaper option. this was also the cheaper quote we got back. We asked 4 companies total for quotes. After we sent the deposit, they made the appointment right away. they said they would arrive between 9 and 930 am. and they were there RIGHT AT 9 am, and started working to remove the chain link fence right away. they worked fast, and efficient, and had the entire fence up by 2 pm, which is when we did they walk through inspection before handing them the rest of the money. couple things that kept me from giving them an A. I saw on holmes that fence gates are supposed to close automatically due to weight and how you build it. while my gates look great, they dont have the auto-close feature that i was really hoping for. Also, after they left we were taking a closer look at everything, and there were a couple of nail heads that seemed to have not been placed correctly and didnt go all the way through. very minor, and not a lot. overall, they were very professionally, worked really fast, and managed to not kill the flowers near the edge of the yard, which i told them they didnt have to worry about since it was wild flowers anyway. they even filled a hole that our dog dug in the backyard. we've had the fence for exactly one week now, and I love it as do the dogs. there is no way the dogs can get out of the yard so they've been having a lot more freedom to go in and out of the house as they please. read more

We had a fantastic experience with Carter Fence. While we had to wait some time for other companies to come out and give us quotes, Stuart (the owner) came out promptly and had a quote in our mailbox just a day or two later. Once we decided to move forward with him, we requested an expensive upgrade to the design of our fence (trellis on top). Stuart was honest with us that he did not think it would look good due to the uneven nature of our land. That made us immediately trust him, as any vendor who turns down the opportunity to make more money is a keeper. When installation day arrive, his crew was clean, quick, efficient, and diligent. They completed the job over a two day period (we have a big yard!) in a 6' vinyl, privacy fence. We couldn't be more happy, and will absolutely recommend him and his crew to others looking for a new fence in NoVA. read more

I had a bad experience with Carter Fence. They came to my house to give an estimate and left it in writing in my mailbox. That part was great, no complaints. Their estimate was the lowest by far and I decided to hire them. I called once, twice....FOUR times and left messages each time. I gave them my cell and work number each time. This happened over the course of three weeks and I never heard back from the company. They would have had the job if they called me back. I can't recommend Carter Fence. read more

Mike Carter was a pleasure to work with! Scheduled the estimate at my convenience, and was on time for the scheduled work. The privacy and pickett fence turned out great! All finished in one day, in near freezing temperature. They were quick to return all my calls and emails. Also beat every estimate and the quality is unmatched. Highly reccommend them for any fencing needs. Great company with family feel. read more

I was actually looking forward to working with this company, but unfortunately, I had a bad experience with the customer service. I kept having to follow up on when the project would start, etc. I was told to send a check to a PO Box, which seemed shady, and I didn't hear from anyone for 2 weeks after payment was sent to confirm receipt, follow up about next steps, etc. When I called the main line and left messages, NO ONE called me back (over 3 days). Luckily, I found the number of my contractor, who called me back after a few attempts. If I didn't find his number when I did, I would have cancelled everything. I was also given a start date on a work day, which was pushed back the day of. Not the best customer experience. The 2 stars are for the work.. Once they got started, after weeks of waiting, they did the job in about 3 hours and I'm pleased with the results. The rest of the 3 stars would have been for customer service. read more

Our experience with Carter Fence was top notch. They were prompt about returning phone calls, their estimate was very fair and honest, and the work they did for us is great. We hired them to do a 6' privacy fence in the back yard, along with a 4' privacy fence with two gates (one walk-through and one vehicle) in the side yard. They arrived on time, removed the existing chain-link fencing, cleared yard debris to install the fence and cleaned up their mess before leaving. We were installing around 200' of fencing, and they were completely done and gone in seven hours. I don't know if they accept credit cards as we payed them via personal check. They're quick, reliable and produce quality work. I would recommend them to anyone in the Alexandria area. read more

Carter showed up and installed my gorgeous new fence this morning after 3 straight days of pouring rain, I assumed they wouldn't cuz of the wet ground but they were there at 9 am and were done by 11:30! I was in shock. I can't believe how good it looks and they were very professional. We will definitely be using them again when we start flipping houses read more

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I had an appointment set up for an estimate on 05/08 and received an email from the scheduler confirming the appointment. The email said that Josh would be coming out that day. The appointment came and went and Josh never showed up. I called the company and they said they would get back to me to see what happened. I sent a follow up email two days later and never heard back. They come highly rated but my experience gave me reservations about ever hiring them. Their communication was terrible. read more

Daniel at Carter Fence went above and beyond on our wood fence install. He was prompt with responses to emails and texts. He worked around our schedule to support a tree removal before install. And he and his team installed a quality fence on-schedule and at a great price. When concrete firm installed a walkway too low (leaving a huge gap between the walkway and the Carter fence gate) he came out THE NEXT DAY to redo the gate to close the gap. read more

Mike came out on time to see the property and measure. He was quick to get back to me and get me a quote. On installation day the crew was on time, friendly and efficient. The fence looks great and now the pups and kids can't escape! Was a great and easy experience and transaction. read more

Carter Fence - Fences & Gates Near Me

There's no point repeating all the glowing remarks others have offered except to say that I'd concur completely, and Carter Fence deserves their high ratings Carter came recommended to me by a contractor. They were top notch from start to finish...and start to finish didn't take very long! My first call was returned within minutes, the very personable (not the least bit pushy) Stuart Carter showed up as scheduled within days and, after walking the property with me, gave me an estimate that was significantly below what I'd received from Long Fence last fall. Days after I returned the contract with a deposit, Stuart called to give me an installation date, less than two weeks out. The four person crew arrived precisely as scheduled and went to work removing the old fence. Stuart stopped by before the new construction began to make sure everything was going well. Six hours later the crew (the very hard-working Tito, Miguel, John, and a helper whose name I didn't get) had finished the job, cleaned up, and were ready to leave. The fence is beautiful. The workmanship is absolutely first class. This fence should last forever...or at least a lot longer than I'm going to be living in the house...and definitely improves the look of the property when it comes time to sell. Carter used ten foot 4x4's so they could sink as much post as possible into the ground before filling the holes with dry concrete. These posts aren't going anywhere soon! The cap and trim finish is so much better looking than the stockade fence that had slowly become an eyesore over the last twenty years Kudos to Carter Fence for a beautiful job, well done. Highly recommended! I'll post a few photos. Oh, for the one reviewer who didn't know if Carter Fence took credit cards, they do, but there's an added charge to offset credit card company charges, i.e. estimates are based on using checks or cash. read more

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Highly recommend Carter Fence and a special shout out goes to Josh Mavis who went above and beyond to make sure we were happy. This was truly a great experience and I'm so happy we chose them. Fence looks great. Reasonable price. And very professional and responsive team, led by Josh. Everything was terrific. Thank you Josh! read more

Well Mike Carter came out and looked at the fence. He gave me excuses for the issues. He felt that my issues were minor and didn't warrant the review I gave. He agreed to fix the gate, the one section of cap board and one fence panel that was too short. Again he felt the other issues were minor and wasn't going to do anything about them. He just played them off as not a big deal and I was being too picky. While I appreciate that Mr. Carter made a visit to my home, I did not appreciate his attitude that the issues were too minor for him to deal with. As the homeowner and the customer, if I think the issues are a problem, I would assume that any company would want to address them. I can understand, after having him at my house, why others have written the reviews that they have. He was less than ideal to deal with in person. I was prepared to rewrite my review after the work was fixed, but I won't do that after basically being told I needed to change it. read more

Carter Fence was great. After getting the run around with Lion Fence for months, the crew came out and fixed our problem in a week. Plus, Stuart threw in a free fix of our fence door. It was easy, completed on time and the work looks great! His prices were very fair and we couldn't be happier. read more

Carter Fence was great. We contacted a number of fence companies in one day for estimates and Mike Carter not only got back to us the quickest, he was at our home the next morning. Honest about pricing, super fair and worked well within our stated budget. During the ordering process, he kept in touch with us and scheduled installation as soon as the materials were in. Highly recommended. read more

It is with great pleasure that I recommend the proven construction skills and excellent service provided to myself and various of my family members by Mr. Stuart Carter of Carter Fence. On four different occasions, involving four separate houses (spanning a period of over eight years), Stuart Carter and his excellent crew of skilled workers have built beautiful fences of the highest quality materials and of proven lasting workmanship. Ranging from the design and installation of custom ornamental aluminum fences, to elegantly scalloped wooden stockade fences, to classic split rail fences, Carter Fence Co. consistently did an outstanding job. Every home property posed unique challenges with respect to preserving beautiful existing mature landscaping and fragile flower beds. Stuart would slowly walk and carefully inspect every foot of the proposed fence line, helpfully commenting and making practical suggestions directly to the homeowners. Whenever prior existing fences required demolition and removal, Stuart and his crew did so with minimal amount of noise, soil disruption or destruction of any existing root structures. On all four occasions, my family and I were enormously pleased with absolutely gorgeous perimeter fencing, garnering years of compliments from neighbors and friends. "Good fences make good neighbors." Carter Fences make satisfied homeowners. Fred Velarde of Vienna and Oakton,Virginia read more

About a year ago, a vehicle damaged our fence in our back yard in Fairfax Station, VA and we hired Carter Fence to replace a 60-foot section. At first, the fence looked like it was well installed. However, within a year the fence started to lean in towards our yard. It became apparent that they did not embed the fence posts into the ground enough. We contacted Carter Fence to report the problem and they refused to repair the fence at their cost, even though it was an obvious installation problem on their end. They asked us to pay an additional $395 to repair the fence that was not properly installed by them in the first place. Do not hire Carter Fence. They do not stand behind their work. read more

Carter Fence - Fence installed by Carter Fence leaning inward. - Fences & Gates Near Me

We had Mike Carter meet us out our property for an estimate on a fence while our house was under construction. Mike was very personable and answered all of our questions regarding the construction process. Upon moving in, we called Carter Fence to move forward with the work. The day of, the crew showed up on time and walked through all of the work that would be done to make sure it matched our expectations. Mike also showed up halfway through the job to check on the progress. The work was done within a day and we were very satisfied with the finished fence. During the big wind storm in early March, we did sustain a bit of damage to our fence and Mike had the crew back out immediately to repair the damages. As the weather has started to warm up from the cold winter we've had, we did have an issue with one of our two gates no longer opening, but once again, Mike had the issue fixed within a day. We are very happy to have gone with Carter Fence for both the quality of work and the quick customer service responsiveness! read more

Had to replace an aging 70+ foot, 6 foot high wooden fence that blew down in a storm. Carter Fence arrived promptly to give an estimate and scheduled work the day after Miss Utility marked the property. The work was done in half a day and looks great. Very impressed with the professionalism and competence of the company. read more

After receiving a few estimates from other fence builders, we decided to go with Carter Fence to install a wooden privacy fence at our home in Falls Church. Our point of contact Daniel Perez was professional, responsive and consultative from our first interaction through the installation of the fence a few weeks later. Daniel pointed out county ordinance issues that we should be aware of regarding fence height for our corner lot home that the three other fence companies neglected to tell us. Our quote was then turned around very quickly and delivered in a very clear estimate so we could easily understand what we were buying. A few days prior to the installation I decided to add a pergola over a fence. I showed Daniel a picture of what I wanted and he and his team built it beautifully. Lastly, I think the thing that I really liked most (aside from my beautiful fence) was that the person who sold me the fence (Daniel) was visible and involved from start to finish including building my fence. read more

Carter Fence - Fences & Gates Near Me

I really wanted to give Carter Fence 5 stars for their exceptional work and extremely knowledgeable project manager (Daniel). The process of designing and getting an estimate for our fence was so smooth and the fence was beautiful. Here's why I deducted one star: communication was spotty. After we signed the contract and handed over the 50% deposit (on or about 23 Apr), we did not hear from Daniel for a while even though he had said they could get us scheduled within a week. When we emailed Daniel (2 May), he responded promptly to say he had been out of town but that the installation was now scheduled to begin on 17 May. You will recall that May was a particularly wet month, so there were a couple weather-related delays. Soon all but the gate had been installed. Daniel said that it would be installed within A week because he needed to order some parts. A week passed. No communication from Daniel, but when we reached out to him, he promptly responded that the gate would be installed within a few days. Guess what. No gate. Anyway, this back and forth went on until the gate was finally installed on 6 Jun. We are not annoyed at the delay. It is an inconvenience because we have a dog and the fence is effectively useless without a gate. However, we would have appreciated some pro-active communication when the timeline did slip. As I said, once the gate was up everything was beautiful and we were able to enjoy our backyard. A few weeks afterwards, probably around early July, I noticed that a few boards had not been nailed down at the bottom and were starting to warp. We contacted Daniel who said he would not be able to make it until the following week. We were fine with that, but Daniel did not show up the following week. Finally, my husband called and left a pretty stern voicemail. Coincidentally, a crew showed up that afternoon to fix the boards. Again, my overall impression of the quality of the staff and their work is positive, but their communication is a little wanting. read more