1st impression, not very friendly or welcoming. Decided to try them anyway because they are close…read moreto home. They ignored records sent from previous dentist in which I loved. Had to leave them due to insurance coverage change. I have gum disease and need Periodontal cleanings. They refused to do it. Said I didn't need it. I still stayed. I kept myself on a cancellation list due to long wait times for appointments. I never missed a fill in appointment even if they asked if I could be there in an hr. 26 hours prior to a scheduled appointment, I called to cancel because I literally couldn't make it. I was told it was going to be $100 charge due to a 48hr. cancellation policy. I drove up there to explain and prove to them why I literally couldn't make it. They were very rude, uncaring and cold. They would not budge off that $100.

Dr. Kohut and all his staff are amazing. They are great with kids even small children. Better than…read moreany pediatric dentist I have previously tried. Also I always spend very little time waiting. This is a great dentist. I highly recommend them.

Great service! Very kind, attentive and they have the most wonderful furry employee there to assist…read moreyour feelings

Very impressed with this Dental Office...Dr. Friberg is the best Dentist in the Wilmington…read morearea...After moving here from NH, I was looking fora Dentist with expertise and new technology with which he had and so is the staff...Very professional and down to earth explaining the process he will use...I am referring friends and family to Thrive Family Dental Care ...The Best of the Best!

I have gone to these dentists for more than 50 years. They can do difficult procedures that many…read moredentists can't do. I have come from out of town after I moved to North Carolina. I will return to them because they are the BEST! Everyone is very friendly and knows what they need to do. Dr. Bill is awesome!

Great office staff and professional service. One of the best dentist offices I have ever had. They…read moreare careful to make sure all their work is perfect and you are satisfied. Friendly, helpful, complete and quick service with a minimal wait. Highly recomended!

If you need dental work then this is a great place to go. Mr. Edgerton is a nice guy and Taylor…read moreGlenn is beautiful inside and out. Their staff meets every morning and they create a game plan. Great idea! All of the staff are friendly and attentative. Kudos!

Edgerton and Glenn are FABULOUS!!!! The staff is SUPER friendly and attentive. My mother, C…read more Hunley, is disabled and paralyzed. The staff at Edgerton and Glenn were so considerate, thoughtful, and caring- You feel like family when you are in their care. Taylor Glenn came in, examined my mother, and explained everything we needed to address. She presented us with our best options. Even though Edgerton and Glenn said they were not able to help my mother personally, Doctor Glenn promised to reach out to some fellow colleagues so together we could get the best care for my mother. I am currently waiting to hear something back and looking forward to my mother being able to take care of her dental issues. Thank you Taylor Glenn and staff for all your time and effort to make sure my mother is going to be healthy. Thank you for helping me make sure she has some teeth so she doesn't choke and die while she is trying to eat.

Great quality of care, clean office, and easy to work with and easy scheduling! Highly recommended.read more

New dentists came in a few years ago and the whole experience changed from outstanding to subpar…read more The new dentists are condescending and only out to make money. The whole customer service environment has changed drastically since Tammy, the office manager, was let go. We are sad about it but leaving this practice after being with them for 7 years. Beware of their greed.

This was the perfect dental experience I have ever been involved with. Dr Shumate and his staff are…read moreall excellent. From the dental assistants to the front end staff. All are friendly and personable..a better experience can not be had.

I've visited this office three times now (twice for exams/cleanings and once for teeth whitening)…read moreand have had a positive experience each time. Here are some of the highlights: The Office: Housed in a new, modern building, the waiting room is bright and welcoming with plenty of places to sit, a Keurig and cookies! The exam rooms are similarly bright and comfortable. One of the nice things is that you don't have a lot of "stuff" looming over your face while you are in the chair; all of the apparatuses are on swinging arms that come up from the bottom, so I imagine if you are the nervous or claustrophobic type, this would be a huge plus. The only thing hanging in your sight line is a small flat screen TV (a nice distraction!). The Staff: From the front desk receptionists to the techs, everyone I have encountered has been friendly, professional and genuinely interested in patient care. On my last visit I watched as one of the techs helped an elderly man out of his chair in the waiting room and into an exam room and she was extremely kind and patient - no attitude, no hurrying him or talking down to him. My own tech, Natalie, was just as friendly and I appreciated her gentle touch (particularly when the dental floss came out!). Dr. Shumate: In a word - charming! He's upbeat, cheerful and has a great sense of humor. He took the time to explain my x-rays to me and asked me if I had any questions. I never felt rushed or like he was just going through the motions to get to the next patient. If I had to point out a "con," it would only be that on my first visit the staff tried to upsell me on a couple of procedures (like Invisalign, even though I have already had braces), but in reality it's a business they are running so I can't really object. Just be prepared to say a firm "no thanks" if you're planning to visit as a new patient and aren't interested in bells and whistles. I felt bad brushing them off so found myself sitting in an office watching a video about Invisalign. Be assertive! haha Overall, a great experience and a practice I'd recommend to a friend.

Way overpriced. A…read morefifteen-minute consult was $295, with more time spent on how they would be paid than on the actual consult. The consultation was less than informative, and their treatment options were even less so. To boot, they gave me incorrect information about my insurance, leaving me to pay the full consultation fee. Awful experience. The doors to the building are nearly inaccessible to the handicapped

Went in for a new patient appointment and it was the best experience I've had in a long history of…read moredentist/orthodontist appointments. One of the longer new patient appointments I've had because the hygienist, Ivy, took the time to explain what and why she was doing everything and didn't rush through the cleaning. The staff was attentive to my questions and concerns and Dr. Tait was friendly & thorough as well. Everyone in the office was welcoming and honest and made me feel like I could trust their care team. 10 out of 10 would recommend to a friend.

I've been going to Drs Treman and Treman for over 25 years. They have been amazing. Sadly they have…read moresimultaneously retired and the practice is now covered by a new dentist. I don't know him and did not receive a proper introduction. Only a cancellation of my December appointment and an invitation to reschedule. Would love to hear from anyone who has been to this practice post Tremans.

They lie about taking your insurance. They lie about the work you need done, to get maximum $$…read more Shady business that will run your credit card mid-appointment after saying they take your insurance. Everyone that works there has a terrible attitude. Never go here!! !!!!!

This was my first visit to Southeast Smiles. I have gone to several dentist in Wilmington, but was…read morereferred to this office by a very dear friend after she also started getting care at this office and was very pleased. From reception, to the technician I interacted with, everyone was incredibly friendly and welcoming. I also appreciated that I was seen close to the scheduled time and never felt rushed. Once the technician brought me back, I went through a quick X-ray and was led into the exam room. The room was clean, organized and comfortable. Again, within minutes, the dental hygienist arrived and started her routine. I'm very particular about following up with dental care and exams. I floss and brush frequently, and take pride in my teeth. Nevertheless, this dental hygienist took her time, and was extremely detailed in checking the health of my teeth, and even better, she was meticulous with a very detailed cleaning! I can say that in all my years, she is most definitely the best Dental Hygienist I've ever had! Great job! Next, I was welcomed to the practice by a super down to earth and friendly dentist: Dr. Panchal. We went over any concerns and and oral history, and, of course, he studied all of the X-rays taken. He proceed with the oral exam. Dr. Panchal patiently explained his findings and discussed his recommendation, treatment plan, and timeline. I'm pleased to say that my first visit was above average! From professionalism, welcoming and very clean environment, detailed staff, everything was perfect! Dr. Panchal has a great personality and I can see how he sets a wonderful standard which staff fallows. His wit, and lack of pretense were great, and even better: his knowledge, his ability to put the patient at ease, and his communication skills were wonderful! So, if like many, you're nervous about going to the dentist, I strongly recommend that you give office a chance. They are fantastic and I think you'll be pleasantly surprised!!! Nice job, everybody! Wilma Alicea Visited 10/1/2025

They are the best, too bad my insurance dropped them. I'm having a hard time finding a dentist that…read morematches their cleanliness, professionalism, and kindness!!!

I just had my second cleaning appointment at Dr. Miles' office. Both times my experience has been…read morethe same: 1. A clean and comfy reception area where I feel like I am at a well loved home, where care was taken with the decor to give patients a relaxing and welcoming experience, not a feeling of being a product in an assembly line like at other dental practices. 2. A receptionist who smiled and made eye contact, politely asked the necessary information, and remained pleasant for duration-this is important because it is lacking at dental offices where front office employees often act as if patients were a chore. 3. A competent, thorough dental professional named Andrea, who did probably the best dental cleaning I have ever had. 4. Dr. Miles greeted me, checked work done, and even referred me to a dermatologist for treatment of a growth she noticed on my skin. I live at walking distance from two dental practices in the area. I was a patient at both. I prefer to drive 15 minutes to Dr. MIles' office. If anyone is going to invade my body by placing their fingers in my mouth, I need to feel that I can trust that person. I trust Dr. Miles and her team.

DO NOT GO to this dentist whatever you do. I had been a patient of Dr. Miles since 2016, I trusted…read moreher and she has completely destroyed my mouth. Not to mention I am in my 20's and have a lot of life to go in my teeth. In 2024/2025 she had told me I had some very small cavities starting and she recommended fillings to prevent any worsening. Since those fillings I have had nothing but issues. Not only did she crack my teeth she caused extreme sensitivity and I am now up to $8,000 worth of dental work done to fix her mistakes. She knew she messed up and tried to have her daughter fix her mistakes but not even that could do it! She cracked my teeth when doing the fillings and then sent me home. I then noticed and called and told her what she did. She supposedly "fixed" them but can confirm that did not happen based on a second opinion. She did poor fillings and I am still having to have hers removed and fixed. Not to mention she completely messed up the crown of my implant creating a large food gap. Most dentist would redo the crown until it's right but not her I was told "you'll just always have to have floss" EVERY piece of work she has done I am having to have fixed. I am having to have a new crown made and placed on my implant because hers was horrible, I am having to have all her fillings removed and replaced because it's "terrible" work. Having to have my bite fixed because of her TERRIBLE TERRIBLE WORK! I went back several times telling her something was wrong but was always brushed under the rug and told to use sensitive toothpaste. Turns out shes just a horrible doctor and doesn't want to fix her mistakes. She messed my mouth up so bad she couldn't even fix it. Save yourself the trouble and go elsewhere! I've been having to have her mistakes fixed since I left this practice and I'm still dealing with issues she created. Leave while you can because you will end up paying for it in the long run. When she retires you will be having to have your mouth fixed! Horrible dentistry work clearly she had no idea what she was doing