Wilmington, North Carolina downtown office…read more Nice people. Endless texts, emails, and phone calis to the point of harassment. Today I was called again by Heather with another sales pitch concerning a procedure that I told them in person I didn't want. Right after I said no to the solicited procedure and not to call me again or I would find another dentist, Heather immediately called back. The harassment is hopefully over without further action. Riccobene seems to care for my wallet than they do my smile. Shame on you Ricobene. Shame on you Riccobene for your system of endless harassment. Why can't I leave 0 stars? And yes, I found another dentist. There are better ones everywhere.

I took my son twice to have fillings for his cavities. The first time, we had to have them redone…read moreat another dentist while we were on vacation. We went back thinking it was just a one-off occurrence but yet again my son is having to visit another dentist while he's in college to have them repair the mistakes that Riccobene has made. Go somewhere else if you value your time.

Such a scary practice. Google Nathan Graves. I've had to have everything he did, re-done. The staff…read moreis fraudulent.

Super chill staff! Very helpful. They know I don't prefer going to the dentist so they get me in…read moreand out and quickly as possible. Would absolutely recommend them.

UPDATE: I previously left a positive review because I was encouraged by the changes at RiverLights…read moreDental following the problems the practice had under its previous dentist. Unfortunately, after my most recent experience, I will not be returning and I cannot recommend this practice. At my appointment, I was given an amount that I was told was my portion after insurance. I handed them my credit card, paid that amount, was given my card back and left with the clear impression that my balance for the visit had been taken care of. Several weeks later, I received another bill. I called the office and was told that one of my insurance companies ultimately did not pay its expected portion of the office visit. The additional amount was originally $50 and was subsequently adjusted to $26. The $26 isn't the issue. Had they told me at the appointment that another $26 was owed, I would have handed them my card and paid it without a second thought. The issue is telling a patient what his portion is, taking payment and presenting the transaction as complete, only to send another bill several weeks later. When I questioned how this had been handled, I was told that I "should have read the small print" stating that patients may be billed later. That response bothered me considerably more than the $26. Good customer service shouldn't require a patient to search the fine print for something that wasn't clearly communicated at checkout. All they needed to say was: "This is what your insurance companies are currently showing as your responsibility, but the claims haven't been finalized and you may receive an additional bill." I would have understood completely. Considering the circumstances, I also think a reasonable customer-service solution would have been: "We understand how this was presented to you. We'll write off the $26 this time, but going forward please understand that insurance adjustments can result in an additional balance." That would have resolved the matter for me. This is particularly disappointing given the problems this practice previously experienced under its former dentist. My understanding at the time was that patients had raised concerns about being told they needed extensive dental work that they believed was not immediately necessary. After the changes at the practice, I was willing to give RiverLights Dental another opportunity and initially felt encouraged by the new dentist. Unfortunately, I also had a small repair/filling placed on the backside of my left front tooth during this visit, and that repair has already come out. I can't speak to what happens with every patient, and I'm not going to speculate about why these decisions are being made. I can only judge the practice by my own experience. Between the failed repair, the way the billing was presented, and being told afterward that I should have read the small print, I've lost confidence in RiverLights Dental. I've decided to take my dental care elsewhere and would not recommend this practice based on my experience, maybe the work isn't guaranteed, and I should have read the small print on that too!

I received a promo offer frim them for a $99.00 cleaning, exray and exam. After my xrwy a d exam…read morewere done, the hygienist asked what service I wanted. I told her the $99.00 cleaning and exam. She immediately said oh no I xant do that. You habe periodontal disease and one tooth had blood on it ( after they stuck the probe deep into my gum area in every tooth, .) You will need to have a deep scale cleaning for $1500. I told them I had that done one year ago. I wasnot having it again. Just wanted basuc cleaning. She got dentist. I explained to her and I felt I was deceived. No one ever told me this was one of the exclusions. This was a waste of my time. Whe. I WENT TO LEAVE THEY CHARGED ME $88.00. JUST LETTING YOU ALL KNOW BECAUSE THIS IS A CLASSIC BAIT AND SWITCH GAME THEY ARE PLAYING. BEWARE.​

Every time I go I always feel comfortable and the staff is very friendly. I wouldn't go anywhere…read moreelse.

Dr Zander and Hygienist Carrie were absolutely wonderful. They enjoy what they do. It was my…read morefirst visit. X-rays, cleaning, exam. They care. They were sooo informative and helpful. Very respectful. The condescending girl at the front desk I did not care for.

I have seen Dr R. Butler approximately 4 times since Florence, & he is amazing. His staff is also…read morevery compassionate and comforting. I T-totally recommend his office and services.

He really is as good as it gets! The best dentist I've ever been to, and I have been to over 20…read moredentist, not including the dentist I've taken my children to. He is amazing. There aren't any dentist left with the bedside demeanor like his. All of his staff were so kind and knowledgeable too. There was no judgment or condescending tones to deal with, even when he told me "no" to something, he was nice and he was professional without being detached. I didn't have to wait long for my consultation (about 2 weeks) and the office was clean and stylish. The whole staff pride themselves of giving patients the care they would want. I didn't think he could be so personable and have beautiful work too. I was wrong. The root canal and building up of my tooth with filling was absolutely beautiful. When he gave me a numbing shot, I didn't even feel it. He talked to me throughout the procedure and he made sure I was ok, and not in any pain. I cant wait to see my smile when he is done. I have only had two appointments, but I did have a root canal, and I don't usually, if ever, do reviews, but I want anyone who NEEDS a GOOD dentist, for you or your child, anyone tired of being talked down to or hurt at the dentist, anyone who deals with major anxiety when going to the dentist, I want them to know that there IS a dentist in Wilmington, NC that can help you and the experience will NOT be awful, it will actually be a good one. He helps people. His staff help him help people. He and his staff made me feel comfortable and I finally feel like there is a chance to have the work done that I need and make my smile beautiful again and be treated kindly while that happens. I would still be searching for a quality dentist if I hadn't found him and took a chance and I AM sooooo glad I did. He is, by far, the best dentist in this whole area.

Came today for my 6 month cleaning. Rachel is wonderful! She does a really thoroughal job. She…read moremakes sure your mouth is sparkling clean. Everyone here is very nice. Dr said my X-rays looked great too! See ya in another 6 months. Parking lot was 3/4 full already at 8:30 am.

Do not go to coastal smiles do not send your worst enemy to coastal smiles. I should have known…read morefrom the first interaction with the "dr" and I use that term loosely, that this was not the place to be. Made an appointment due to a couple broken teeth and wanting to see what else needs to be done to get back on track with my oral health. Never even looked in my mouth on the first visit just x-ray and then said I need 3 teeth extracted. Made the appointment for the next week and that was a mistake. The office has too many things going on for just one "dr" I could hear the chaos in the background of him trying to direct all his employees while he was running around like a chicken with his head cut off. There was no one else in the room while he shattered my teeth and had to leave me with a mouth full of tooth particulates while he ran out to get more instruments. Totally unprofessional. He ended up breaking the upper tooth and leaving the rest in the socket without saying anything and caused extreme pain for a week until I could be seen at another dentist. They took more x-rays and confirmed that indeed the bottom of the tooth was still in the socket and sticking above gum line. The size of the tooth he then pulled was much larger than expected and what a relief it was to finally have it out. Highly recommend O2 Dental group!!! They were amazing and will return there. DO NOT GO TO COASTAL SMILES PLEASE LISTEN TO ME AND SAVE YOURSELF THE PAIN

Dr. Papio is caring and went out of her way to make sure my daughter was comfortable. I would…read moredefinitely recommend this business!

From the owner: At Brush and Floss Orthodontics in the Monkey Junction location in Wilmington, NC, we are proud to…read moreprovide personalized orthodontic care to patients throughout the local community. Our experienced team offers comprehensive orthodontic treatment in a comfortable and welcoming setting, helping patients improve the health, function, and appearance of their smiles. Whether you are beginning treatment or continuing your orthodontic care, our Monkey Junction office is here to help you achieve a healthy, confident smile.

DONT GO HERE FOR DENTISTRY!!!! Dr. Le is fine as a dentist,…read morebut his billing 'Manager' is not! I came in for my biannual visit, and as I am sitting in the chair, i am told by the hygenist that they no longer take my insurance. So i would have to pay an out of pocket amount. After I asked how much, she told me$19.40 is all I would owe. Going from $0 to $19.40 is not awful, but I was annoyed that they did not call me prior to the visit and in the long run according to their 'manager' that was only an ESTIMATE. Yes, estimate, because, I am continually being billed additional $52.20. BAIT & SWITCH is what it is called!!!!! I asked to personally speak with Dr. Le, but I was told NO!

Every appointment is always quick. The staff is so friendly and they offer great services!read more

Dr. Cerqueira provides excellent dental care involving ongoing advice and care. This weekend I…read morebroke a tooth. I went into Dr Cerqueira's office at 8:00 with no pain or appointment. After discussing my situation, they made arrangements to provide a temporary fix that would get me to a wedding this week. She provided me with three options from the temporary fix that could last a week up to a year to a permanent fix. I chose the temporary with the expectation I will go back for the permanent implant. I was back in my car by 9:15 with a perfectly acceptable fix for my social engagement. I can't say enough about the service, the professionalism, and the friendly, small town atmosphere

We moved into the area a few years ago and found Dr. Cerqueria. We have been seeing her and since…read more We only trust this practice with our dental care. I have recommended my friends. Not only is the dental experience great and professional but the front office is very welcoming and friendly. They never push any unnecessary procedures and will help you get on a better path for your dental care. Keep up the great job!