Came today for my 6 month cleaning. Rachel is wonderful! She does a really thoroughal job. She…read moremakes sure your mouth is sparkling clean. Everyone here is very nice. Dr said my X-rays looked great too! See ya in another 6 months. Parking lot was 3/4 full already at 8:30 am.

Do not go to coastal smiles do not send your worst enemy to coastal smiles. I should have known…read morefrom the first interaction with the "dr" and I use that term loosely, that this was not the place to be. Made an appointment due to a couple broken teeth and wanting to see what else needs to be done to get back on track with my oral health. Never even looked in my mouth on the first visit just x-ray and then said I need 3 teeth extracted. Made the appointment for the next week and that was a mistake. The office has too many things going on for just one "dr" I could hear the chaos in the background of him trying to direct all his employees while he was running around like a chicken with his head cut off. There was no one else in the room while he shattered my teeth and had to leave me with a mouth full of tooth particulates while he ran out to get more instruments. Totally unprofessional. He ended up breaking the upper tooth and leaving the rest in the socket without saying anything and caused extreme pain for a week until I could be seen at another dentist. They took more x-rays and confirmed that indeed the bottom of the tooth was still in the socket and sticking above gum line. The size of the tooth he then pulled was much larger than expected and what a relief it was to finally have it out. Highly recommend O2 Dental group!!! They were amazing and will return there. DO NOT GO TO COASTAL SMILES PLEASE LISTEN TO ME AND SAVE YOURSELF THE PAIN

Wilmington, North Carolina downtown office…read more Nice people. Endless texts, emails, and phone calis to the point of harassment. Today I was called again by Heather with another sales pitch concerning a procedure that I told them in person I didn't want. Right after I said no to the solicited procedure and not to call me again or I would find another dentist, Heather immediately called back. The harassment is hopefully over without further action. Riccobene seems to care for my wallet than they do my smile. Shame on you Ricobene. Shame on you Riccobene for your system of endless harassment. Why can't I leave 0 stars? And yes, I found another dentist. There are better ones everywhere.

I took my son twice to have fillings for his cavities. The first time, we had to have them redone…read moreat another dentist while we were on vacation. We went back thinking it was just a one-off occurrence but yet again my son is having to visit another dentist while he's in college to have them repair the mistakes that Riccobene has made. Go somewhere else if you value your time.

I was so pleasantly pleased with my filler treatment. Hayln is a sympathetic and skilled…read morepractitioner. She's also a great listener which is mostly not my experience with other treatment experiences. I am extremely pleased with my outcome and will be returning. It's nice to be listened to.

The European facial was so relaxing and just what my dry, irritated skin needed! The spa is…read moregorgeous. Alex was wonderful. So knowledgeable & kind

Dr. Papio is caring and went out of her way to make sure my daughter was comfortable. I would…read moredefinitely recommend this business!

From the owner: At Brush and Floss Orthodontics in the Monkey Junction location in Wilmington, NC, we are proud to…read moreprovide personalized orthodontic care to patients throughout the local community. Our experienced team offers comprehensive orthodontic treatment in a comfortable and welcoming setting, helping patients improve the health, function, and appearance of their smiles. Whether you are beginning treatment or continuing your orthodontic care, our Monkey Junction office is here to help you achieve a healthy, confident smile.

UPDATE: I previously left a positive review because I was encouraged by the changes at RiverLights…read moreDental following the problems the practice had under its previous dentist. Unfortunately, after my most recent experience, I will not be returning and I cannot recommend this practice. At my appointment, I was given an amount that I was told was my portion after insurance. I handed them my credit card, paid that amount, was given my card back and left with the clear impression that my balance for the visit had been taken care of. Several weeks later, I received another bill. I called the office and was told that one of my insurance companies ultimately did not pay its expected portion of the office visit. The additional amount was originally $50 and was subsequently adjusted to $26. The $26 isn't the issue. Had they told me at the appointment that another $26 was owed, I would have handed them my card and paid it without a second thought. The issue is telling a patient what his portion is, taking payment and presenting the transaction as complete, only to send another bill several weeks later. When I questioned how this had been handled, I was told that I "should have read the small print" stating that patients may be billed later. That response bothered me considerably more than the $26. Good customer service shouldn't require a patient to search the fine print for something that wasn't clearly communicated at checkout. All they needed to say was: "This is what your insurance companies are currently showing as your responsibility, but the claims haven't been finalized and you may receive an additional bill." I would have understood completely. Considering the circumstances, I also think a reasonable customer-service solution would have been: "We understand how this was presented to you. We'll write off the $26 this time, but going forward please understand that insurance adjustments can result in an additional balance." That would have resolved the matter for me. This is particularly disappointing given the problems this practice previously experienced under its former dentist. My understanding at the time was that patients had raised concerns about being told they needed extensive dental work that they believed was not immediately necessary. After the changes at the practice, I was willing to give RiverLights Dental another opportunity and initially felt encouraged by the new dentist. Unfortunately, I also had a small repair/filling placed on the backside of my left front tooth during this visit, and that repair has already come out. I can't speak to what happens with every patient, and I'm not going to speculate about why these decisions are being made. I can only judge the practice by my own experience. Between the failed repair, the way the billing was presented, and being told afterward that I should have read the small print, I've lost confidence in RiverLights Dental. I've decided to take my dental care elsewhere and would not recommend this practice based on my experience, maybe the work isn't guaranteed, and I should have read the small print on that too!

I received a promo offer frim them for a $99.00 cleaning, exray and exam. After my xrwy a d exam…read morewere done, the hygienist asked what service I wanted. I told her the $99.00 cleaning and exam. She immediately said oh no I xant do that. You habe periodontal disease and one tooth had blood on it ( after they stuck the probe deep into my gum area in every tooth, .) You will need to have a deep scale cleaning for $1500. I told them I had that done one year ago. I wasnot having it again. Just wanted basuc cleaning. She got dentist. I explained to her and I felt I was deceived. No one ever told me this was one of the exclusions. This was a waste of my time. Whe. I WENT TO LEAVE THEY CHARGED ME $88.00. JUST LETTING YOU ALL KNOW BECAUSE THIS IS A CLASSIC BAIT AND SWITCH GAME THEY ARE PLAYING. BEWARE.​