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Carte Hotel San Diego Downtown, Curio Collection by Hilton

3.6 (308 reviews)
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Updated over 3 months ago

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Elevators
Rochelle M.

We chose the Carte Hotel for its close proximity to places we were visiting during this trip to San Diego -- Little Italy and Balboa Park. We used the Hilton app for Check-In/Out and the digital key for room/elevator access. Aside from the restaurant, we had minimal interactions with the hotel staff, but we received text messages daily to make sure we were enjoying our stay or to communicate any issues. We stayed in a 2-queen bed standard room with city view on the 10th floor. It was clean, bright, modern and spacious. It was stocked nicely and everything worked well (although we found it a bit odd that lotion was not part of the complimentary toiletries set-up). We really liked that the ice/water stations are on every floor, right next to the elevators. Parking is valet only at $65/day. We chose a self-park garage just a short walk away at $23/day. Overall it was a very comfortable stay. We would definitely stay here again.

Tina K.

Awesome hotel! Staff at the front desk are all welcoming. Vallet is super friendly & easy. There's a restaurant on the main floor that was delicious. Again, all staff were great here as well! The room was clean & I loved how spacious it was. My favorite thing about this hotel was that each floor had an ice dispenser & a water dispenser in 1 location. Our floors ice machine wasn't working, but the other floors were. Definitely a nice hotel if you like all the fancy stuff!

Rex C.

Everyone is always nice to me and I'm always nice to everyone. Positive energy goes a long way. Top-notch service here from Desiree and Selina! Right when you walk in you're greeted with two very nice client service reps that are ready and eager to help. They have the best attitude and are very friendly and nice. This is the type of service that I love. This is why you pay your premium price because you get the best people. I stay at Hiltons all over the United States and outside of the country and this is probably one of my favorite ones so far. Like I stated earlier, the customer service is top-notch. The amenities here are amazing. They have a gym, or a Jacuzzi, what else could you ask for? Very nice pool. Restaurant. They have everything you could ever wanted at a hotel. The sauna, the outdoor pool and the jacuzzi is top notch! Being a diamond member, I got an upgrade, which was great. I like the room that I'm in and the beds are comfy. This will be a go to stay for me in the future when I come to San Diego, and I come here a lot. I'm glad I found this hotel !

View from hotel room.
Eric E.

Stayed here for just under a week while in San Diego for a work trip. I'm used to a very soft, plush bed - this is the opposite of that. Was like sleeping on concrete. If you're into that - you'll love sleeping here. The pillows felt like down alternative - very comfortable. The first night, the television would not turn off. When you press the power button, the cable box turned off but not the tv so we had a purple glow in the room all night. Additionally, the air conditioner is motion activated. So while you're asleep and not moving around the air conditioner turns off. Our room got to a toasty 75°. We notified the front desk of these couple issues and Jordan (who I assume was a manager) had both issues fixed the same day. He said they would override the air conditioner to allow it to run continuously. However, they fixed the tv a little too well and it would no longer turn on at all. The phone in the room was also not working upon check in. Had a decent view of the city from the room. Rooftop bar has ok food but great views and friendly staff. The pool area is very small. They offer valet parking for $70/day. They also offer beach chair rentals - which we absolutely took full advantage of. Great perk of staying here.

King-bed room, looking toward door.
John F.

We recently stayed at this hotel for a two-night getaway, mostly to spend time in Little Italy, and we greatly enjoyed our stay! The hotel is very convenient to Little Italy--within easy walking distance. The room was clean and modern, and the price isn't bad considering what other hotels of even lesser quality go for in the area. We had a king-bed room with a city view. (Be aware that this property no longer has any bay-view rooms due to another building that was recently built next door to the west, so now the rooms with the best views are the city-view rooms.) The room's best features are the comfortable bed and the spacious bathroom, but the entire room was clean and modern. We had no problem with the elevators, of which there are four. There was construction while we there, much to our surprise, since we never received notice about it in advance of our stay. Nonetheless, we had no issues with construction noise. The biggest inconvenience was simply that the lobby restaurant and bar area was...well...under construction, but you can tell that they are moving swiftly with work, and I don't expect it to be "torn up" for too much longer. Due to the construction, breakfast was being served in temporary locations. The first morning, it was in the wine-tasting room, and everything went smoothly. The second morning, it was at the rooftop restaurant, and service was slow because they had to transport all of the breakfast orders from the kitchen on the lower level all the way up to the roof. Nonetheless, we were not seriously inconvenienced, and the food quality is excellent at this hotel. While I'd rather not be charged the resort fee, it did include a $15 daily restaurant credit, so we definitely made use of that to get our money's worth. We didn't park a car at the hotel, but if you do, it is definitely on the pricey side. We didn't visit the magnificent fitness center either, but this is clearly the hotel to choose if you want a good one. You won't find a better one in the area based on everything I've seen and read online. Service was helpful and friendly, though we ran into an issue when trying to select our room ahead of time via the app. We kept receiving an error message and had to wait until we arrived at the hotel to check in. When I called from home about this problem, no one was able to solve it, and I kept getting transferred back and forth between the front desk and central reservations. Nonetheless, because the hotel wasn't fully booked, we had no problem securing a nice room once we arrived. City noise wasn't really an issue during our stay. You can hear some street noise from the rooms, even where we were on the 14th floor, but it is not obnoxious, and we had no trouble at all sleeping. The air conditioning worked very well. All in all, we would easily stay here again. The minor problems we encountered are mostly temporary issues, and we doubt they will be issues again in the future. If you'd like to stay near Little Italy or in the Columbia district, I definitely recommend you choose this hotel.

Happy Holidays
Tommy P.

I recently stayed for 3 nights here. The front desk staff was excellent and a special shout out goes to Selena and Jordan. The location is perfect and walkable to the Harbor area and surrounding neighborhoods, one being Little Italy. The room was nice and comfortable. The amenities are nice and the bar/restaurant on main floor is great for a quick bite or a beverage. They currently have the lobby decorated for the holidays and that was a nice touch.

Modern bathroom
Seeker O.

I recently spent a few days here on business. It's a nice hotel in a central part of downtown San Diego and located near Little Italy so there are several bars/ restaurants within walking distance. Overall the conditions of the hotel and the room was decent and the room had an appealing aesthetic. There were some signs of wear, but it was fairly minor. You can read other reviews for more details on the hotel, but a few items of concern. The first is the location of the TV which is right over the desk meaning unless you can ignore the big screen, it's hard to work with the TV right in your face when it is on. The second issue is that when leaving my laptop open, it blocked the sensor so the remote did not function. This meant either pushing the laptop to the side or closing the cover. In my opinion, this is not a good design. The other issue related to the bed which seemed a little low but perhaps that just me. One final suggestion is not to bother to pay for a "city view". I was upgraded due to status but my view overlooked a parking lot so certainly not worth it. Other than that, the staff was pleasant, and I had no issue. I did not have a car but it's my understanding parking is very pricy at $70 a day. Better to get a Lyft instead.

Lucy H.

Had a good experience here at the Carte Hotel which is a part of Hilton. Staff at front desk are great and helpful. They have valet which is $65 a day/ in and out okay. Valet is a little confusing where you have to park. It took a long time one day for the valet to get our car. Loved the gym access to this hotel. Pool area with spa and beautiful lounge area with lounge chairs and greenery surrounding the pool. The suite we had had one king bed and a sofa bed. The sofa bed in living room was not comfortable at all but we used the sofa instead. The kitchen was beautiful however no regular coffee pods came stocked. Kitchen had a little fridge. Slept like a baby! Thanks Carte!

Complimentary white wine for celebrating my birthday
Deanne L.

Overall pretty good 1 night stay here at the Carte! Things to know first is there is only valet parking that costs $65 and a destination fee of $30. They will give you a $15 credit per night to use at their restaurants and bar. I ended up finding cheaper parking a couple blocks away and would advise to do that as well. Having to pay almost $100 for these fees was ridiculous to me. The king bedroom was perfect size for my boyfriend and I, with a view of the downtown skyline. Room and bathroom was clean and modern. My only complaint about the room was I could not connect to the Wifi using the password that they wrote on my hotel key and thus, could not connect to cast my shows on their TV. Service was friendly everywhere; when I called to ask a few questions before check in, during the check in and check out process, and any interaction with an employee. You have access to the Fit Athletic gym right next door, which was awesome. I enjoyed the sauna and steam rooms. There's also a pool but looks like it doesn't get too much sun being in between the tall skyscrapers. They have a restaurant downstairs by concierge and a rooftop bar, where you can use your $15 credit, but no complimentary breakfast or anything like that. I appreciated the white wine we got for free for my birthday :) The room came with two free refillable waters and the refill station is easy to find, right by the elevators. The valet gentleman were always nice and accommodating when we went to pull up to drop off or pick up our luggage. One other concern was that I didn't get my receipt for my stay until I had to call a few days later and have them email it to me. With a couple of misses and mostly hits, we were pretty satisfied with our stay.

Bathroom
Shen M.

The hotel staff are very friendly/ great customer service ! But for the price to stay there and the added fees it wasn't worth it. It's an area as well that is somewhat deserted. Not a lot of options of things to do out there. You will definitely need a car or have to uber/lyft to get to see more of San Diego! The 65 dollars a night and the 30 dollars a day added fee for parking/ like visitor traveler fee or something a night is the main reason I wouldn't book there again. It smells really bad outside in that area (maybe a sewer issue in that area) ...the rooftop and the bathroom is prob the best thing about this hotel. The food in the lobby is expensive and the snacks are only chips and chocolate bars and water. The room itself isn't bad either but definitely overpriced .also the shower doors don't close all the way so water leaks and you have to put towels all over thr floor

Breakfast
Daisy D.

This hotel is located near Little Italy, just a 10-15 minute walk away. The breakfast is tasty but a little pricey, and the staff is very friendly.

Risto K.

Good location for hotel! Walking distance to all San Diego downtown attractions! While it is not an older hotel, it certainly has an older feel. Elevator button system is straight up from 1980s where you have to declare in the lobby which floor you go to. Hallways seems run down. Water pressure in the shower was very very low, and toilet was not working. For $300 per night, this is rather poorly run property, but at good location!

Our journey to Carté included a stop at the Strawberry Fields! The free hotel fridge was a plus!
Mark M.

The Carté hotel is the best place to stay in San Diego! The customer service, cleanliness, and room quality is top notch. The gym FIT next door is luxurious with every amenity you can dream up. The breakfast at the lobby restaurant is 5 star and the beds will guarantee a perfect night's sleep. The location is in the center of downtown, little Italy, the water front, and all the destinations you can dream up. My daughter and I spend a yearly vacation in SD. With lots of choices in SD, The Carté is our home away from home. We had such a good time we forgot to take pics! But we wanted to mention two individuals who made our stay both comfortable and memorable. Isabella and Jordan are true hospitality ambassadors. From their welcoming personality to how they remembered us on every walk by, our stay rivals and surpasses any luxury brand hotel stay. In fact, the level of service they provided often times can't be found at top tier properties. Isabella is a pro. Infact my daughter and I thought she was management! Jordan must have eyes on his forehead because he said hi to us as he was working with a customer looking down at the computer! We did take one photo, the breakfast which was fantastic. Don't let other reviews sway your judgement and decision. Choose Carté and you'll be in for a treat. See you soon Isabella, Jordan, and Carté

Nice water closet

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Staff was very nice, and accommodating. The hotel was very clean and we were happy with our room. We would love to go back!

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Ask the Community - Carte Hotel San Diego Downtown, Curio Collection by Hilton

Are there refrigerators in the room?

Yes, there are refrigerators in every guest room.

How's the parking? And is there complimentary breakfast available?

We offer Valet parking only at this time. There are also neighboring paid lots. Breakfast is not complimentary but our $30 Destination Fee provides $30 food and beverage credit that you may utilize it at any of our restaurants any time of day.

Does it have rooms with hot tubs?

We had an amazing suite with very large shower - no in room hot tub (think newer hotels may not be even able to so in room hot tubs with water conservation rules??) but hotels does large hot tub on floor 4. Great hotel staff and location.

What is the parking situation like? Is there a parking garage?

Yes! There is a parking garage (entry on State St.) and you have to call the hotel front desk in advance to have them open the gate for you. Parking is $25 on weekdays and $45 on weekends though.

I'm thinking of staying here for a trip to the zoo BUT did you see anyone with a toddler or child here? doesn't seem particularly kid friendly.

I'm here right now and as non kid friendly as it seems, I've seen many families with young children so far.

How much is parking?

I believe it's $25 on weekdays and $45 on weekends.

Are the robes and slippers complimentary? Is there a microwave in the building for guest use?

Hi. I can't remember if there was a microwave. However, the robe and slippers are in the room and it's free for you to use while there.

View All 8 Questions

Review Highlights - Carte Hotel San Diego Downtown, Curio Collection by Hilton

The service was very consistent from MarQuies, Chans, and Jhezzie, they were very helpful and easy to work with.

Mentioned in 6 reviews

Read more highlights

Staypineapple, Hotel Z, Gaslamp Quarter - Lobby area is small but there's a few seats

Staypineapple, Hotel Z, Gaslamp Quarter

(724 reviews)

$$

Gaslamp, East Village

When I plan short 2-3 day weekend "getaway" trips (especially during a holiday weekend), I search…read morefor budget friendly hotels since we typically don't stay in the hotel other than to sleep and shower. I am so happy I found this place via AARP! Located in the heart of the Gaslamp District, I had never heard of this hotel prior to searching. Upon checking in, the desk clerk was very friendly, efficient, and answered any questions that I had. As for the room, he put us up on the top (4th) floor. Room is the perfect size for two people. Very clean, warm, inviting, and has some really cute and convenient amenities such as a pineapple themed USB quad port at the desk, along with a Keurig machine (had I known that I'd have brought my own Starbucks K-cups)! The bed was nice and comfy with lots of soft but supportive pillows and two separate comforter blankets so you're not fighting for covers if you are sharing the bed with someone or your significant other. Bathroom is very modern and clean. A hairdryer is hanging in the bathroom as well. The only item missing was an iron and an ironing board; however, you can request that at the front desk. If you are looking for a hotel with a gym, laundry facilities on site, and a full breakfast buffet or continental breakfast, then this place is not for you; however, if those things don't matter to you {I typically look for those types of hotels during a longer stay) then this hotel is all you need. You also get other unexpected creature comforts such as Starbucks coffee in the lounge along with 4 different blends of water as well as these cute pineapple cookies in the afternoon. Based in Seattle, WA, I am so happy I found this chain as I will be on the lookout and consider staying in other cities. Parking is available in a garage connected to the hotel next door for a fee. Also, bikes are available in the lobby for getting around (not sure if gratis or for a fee). I definitely recommend staying here! One small recommendation for the hotel: provide rooms with a small microwave and mini fridge to reheat leftovers. It all worked out as I gave a homeless guy mine.

Honestly, I did not have the highest expectations for Hotel Z (A Staypineapple Hotel). I mean, even…read morethe name felt a little unserious to me and made me question how legit these accommodations would be. I've stayed in Gaslamp before, so my hope was that at a minimum this would be a safe and comfortable spot to rest my head. Honestly, they totally met my expectations and then some (not a lot, mind you, but some). The staff were super friendly, even offering my companion and I flowers for Women's History Month and the lobby amenities included a water station and complementary cookies (pineapple shaped, of course). The rooms weren't super spacious but it was enough for a night and they were clean and safe, which is the most important part. Note: there is no parking attached to the hotel! Your best bet is a public lot called Park it on Market about a block away. It's $21 to park overnight and you can book in advance (which I highly recommend because it can sell out).

Pendry San Diego

Pendry San Diego

(569 reviews)

$$$

Gaslamp

We had an outstanding stay at Pendry San Diego, and the experience was truly elevated by booking…read morethrough the American Express Fine Hotels & Resorts program. From check-in to departure, everything was seamless and handled with a high level of professionalism. The staff went above and beyond to make us feel welcomed and valued--service like this is hard to find nowadays. The property itself is beautiful, modern, and perfectly located. Every detail, from the rooms to the amenities, reflects quality and attention to detail. You can tell this is a hotel that takes pride in delivering a premium experience. The American Express benefits made a real difference--early check-in, late checkout, and added perks that made our stay even more comfortable and enjoyable. It's absolutely worth it. Overall, this was a top-tier experience. If you're considering staying here, don't think twice--this place delivers. We will definitely be coming back.

GOOD: Great pool…read morearea and breakfast BAD: Early check in not available. Cum on the couches in rooms 904 and 922. Gross. I ended up cleaning the couch in 904 (and keeping the room) because it had the better view. Price tags on shampoo bottles, robes, and everything in the room. Cheap. $60 FHR breakfast credit -- cheap. FHR credits exclude gratuities -- cheap. Mattress -- fine. Bathroom lightbulbs -- out. No turn down service -- you have to place a phone call to request it. Cheap. The worst hotel lobby of any 5 star hotel I have been to. Massive check in area and a small spot with couches -- strange. The weird skinny hallway that leads from check in to the rooms, the convention space(s), and the dining options appears to be a repurposed service hallway. Cramped, poor taste. OVERALL: The whole experience felt like the tail end of the Pre Cameo Mr. C's hotel experience in Beverly hills. Moderately appointed, yet unremarkable. Back to basics: cum on the couches....? Perhaps a room upgrade or dining credit? If management were not so cheap, associates would feel empowered to pamper and provide solutions. It's a Pendry. Don't expect Ritz Carlton Rancho Mirage or Waldorf Astoria Beverly Hills refinement.......

Omni San Diego Hotel at the Ballpark - Omni San Diego Hotel

Omni San Diego Hotel at the Ballpark

(1k reviews)

$$$

East Village

Stayed here for a game, so let's get this started, BATTER UP!…read more Arrival, greeted by the amazing Cynthia at the front desk. She was knowledgeable and efficient, loved her. We then were directed to our room on the 14th floor. Skyline was great and you could see the Padres "Petco" stadium from the room which was awesome. Room- larger double bed (there were three of us) with a standard bathroom. Hated the bathroom sliding door, it left openings on both sides even when you tried to close it! Waters in the room which was nice. Coffee and fridge available. Seating area as well, nothing I can complain about (other than the restroom sliding door). Loved the art work in the room that is baseball themed, our room was two ladies playing with one sliding into home plate! There is a pool bar on the 6th floor that had a great view and it was large and nicely laid out for guests. The bar was a good size and service was exceptional. PROS: Connected to Petco Stadium, making it super easy to get into the stadium as it has its own entrance for Omni hotel guests. Elevators- quick and efficient (see one CON) Large Rooms Coffee on the first floor was great Super close to the Gaslamp Quarter, very walkable CONS: Bathroom Door- does not fully close as it is a slider, not great when you are using it and you know your brother is outside the room. Connection to Stadium- Yes, you have a separate entrance to the stadium, but it will back-up onto the escalator which makes for a very interesting experience when everyone is jumping off of it to not fall. Pool Bar: closes early during at times (Thursday it closed at 6pm) Parking- $70 a night, whoowee Elevators- after the game, expect a little wait, but truthfully it was not long at all. Bars/Restaurants- they do close at earlier times, so make sure that you are aware before planning for after the game

Was doing a race the next morning and had to attend an expo the day before. I figured it'd be best…read moreto do a one night staycation close to the event. Omni was the best spot to choose. It was in the middle of both locations for the expo and day of race. Also, it was less than 8 minutes of a walk! I loved the inside of the hotel, so clean and beautiful decor. Everyone was just so friendly and I was able to do an early check in. My room smelt great and was super clean. I opted to get dinner inside of the hotel, since I got a free drink ticket and a $30 credit if I dined in the hotel. I loved the food that I got. If you're planning on doing a vacation/staycation in San Diego, this is a great spot. It's right across the street from Petco Park and has a special bridge for entrance and to come back, and it's also across the street from the convention center. Now, I'm not gonna lie -- valet was a bit steep ($70 a night). Since I was just doing one night and not driving anywhere, I opted to park my car at the garage right in front of the hotel and ended up paying $24 the next day.

Hotel Indigo San Diego-Gaslamp Quarter - Corner room!

Hotel Indigo San Diego-Gaslamp Quarter

(1.1k reviews)

$$

East Village

Good value for the money. We wanted to stay close to the Gaslamp Quarter area and decided to book…read morethis hotel based on location and the price. The pros: walking distance to a lot of restaurants, cafes and Petco park. Pretty clean and the staff were friendly. Room was pretty comfortable and the bathroom had a large counter space area. The cons: needed some maintenance, sliding lobby door was very noisy. The handle of the refrigerator was broken in our room. We were initially booked on the 9th floor, the floor connecting to the rooftop bar. We had to ask to switch rooms/floors due to heavy foot traffic on the 9th floor and also due to the noise coming from the next door occupant. There are homeless folks walking around the area so just be aware. There were a few hiccups but overall a comfortable stay.

This was easily one of the worst hotel experiences I have had, and I do not say that lightly…read more I checked into Hotel Indigo and was immediately given a dirty room. It was not a minor issue. The room was clearly not cleaned. I went back to the front desk expecting a quick solution, only to be moved into a second room that was somehow worse than the first. At that point I had zero confidence in this hotel's cleanliness or standards. When I spoke with management, specifically Helena and Ashley, the experience went from bad to unbelievable. Helena responded with sarcasm and dismissiveness and actually laughed while I explained that both rooms were dirty. Being laughed at while raising legitimate concerns is completely unacceptable. She brushed the situation off and said she would pass it along to her director, which appeared to be nothing more than a deflection. There was no follow up, no effort to fix the issue, and no concern shown at all. I paid to stay in a hotel and was instead shuffled between dirty rooms while being treated disrespectfully by management. This was not just poor service. It was insulting. I am keeping records of everything and will be reaching out to legal counsel to address this situation properly. If you care about cleanliness, professionalism, or basic respect as a guest, I strongly advise avoiding this hotel. This experience was a complete failure from start to finish.

Carte Hotel San Diego Downtown, Curio Collection by Hilton - hotels - Updated May 2026

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