1. Cart Castle

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    Liberty Hill, TX

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    Cart Castle

    5.0 (2 reviews)
    Open • 8:00 am - 5:00 pm

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    2 years ago

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    11 months ago

    Exceptional customer service and follow through. Cart Castle is a perfect example of what you wish for in customer service

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    Ennis Golf Carts - Before leaving the house took a picture because we have had so many issues to show full power

    Ennis Golf Carts

    (63 reviews)

    I bought an Advanced AV with an Echo Sounbar around Thanksgiving, asked to deliver Xmas Eve:…read moreclockwork.... and the delivery guy wouldn't accept a tip. Cart is fast and smooth, but the sound bar was wobbly and the Parking deactivate (for towing) wouldn't disengage. So I called Emmits, they came out 3 days later, picked up the cart, delivered back in 3 weeks with a new stabilizer bar for the sound and the Patking button fixed. Guy still wouldn't accept a tip... Anyway, love the cart, my service has been great; I'll add that Emmits had waaaay more options than anyone else I tried. All in all - a good experience pre- and post-sale. I highly recommend

    So many reasons not to use this company. The latest is them charging me $85 plus tax to come get…read moreand deliver our golf cart that has been broken for almost a year after them replacing the batteries. They replaced the batteries (took over 2 months) and ever since the replacement the cart would not work correctly. We kept telling them it was a wiring or bad battery issue. They picked up the cart three times and brought it back to us basically telling us we were the crazy ones. This last time they picked it up and finally found it was a bad battery and wiring. Ding ding ding. Like we said. I'm irate at the fact they would even ask for money from us after not being able to use the cart for nearly a year and leaving us stranded 3 times after it broke down right after telling us everything was okay. First time they delivered it we tried to use for Halloween but none of the lights worked they forgot to plug something in so we didn't get to use it, they picked it back up bright it back we tried to use it for a Christmas parade and got stranded a mile into it with the cart jerking and shutting off, they picked it up returned it for a 3rd time we paid to have a $100 battery meter, this time I got stranded picking up the kids from school with the battery meter full, it just shut off no power to the cart but they still didn't believe me that the cart was charged even with photo proof. All in all they had our cart more than we did this year returned it 3 times with nothing fixed. Funny thing is I was going to add a tip that they made things right but after them charging us anything do not so business with this company. I will attach all of our emails and photos when I get a chance. Originally when we bought our cart they said it would be 5-6 weeks, yall it was about 3 months. Just this 4th time them having it to fix it, under warranty, they had it for nearly two months. Do not trust this company. Even today he called and asked if I would be home this afternoon, he explained they were currently loading the cart and would be by about 1pm and would that be okay. I said yes, made my way back home to be there for them. I arrived home at 12:30 waited until 2:55, nothing. Then at 3:10pm I get the call the driver is there to deliver the cart and they can't leave it because they need to collect money. We have never been so inconvenienced by a company. Do not go through the hell we have with this company. Save yourself the headache and use Kenfeild. I used kenfeild for years working in the apartment industry and never once had an issue with them. Used them at 4 properties I managed and they were incredible. Sadly they didn't have a cart when we were shopping and that's when we made the mistake of using Ennis. They did replace the charger, which had had zero complaints about. Blake seemed to want extra praise for doing that, thank you for the new charger. However it was not something we complained about or asked for. Our old charger worked just fine.

    Cart Castle - golfcartdealers - Updated October 2026

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