OK so first time I have given a 5 and given it for car dealership. I hate looking for vehicles,…read more the trying to get info the salesman looking over your shoulder, the haggling.... Everything. I have been looking for a few months to dealerships, used car places, kiji... Etc etc frustrating I can honestly say my buying experience great and will be back for my other vehicles service and to have a coffee with them.

I'm not a fan of car shopping. The whole process isn't really something I'd call fun or enjoyable…read more Most of us likely feel the same way, I'm sure! I've had to do it twice in the last year and a half and both times I went through Strathmore Motor Products and they've been absolutely awesome. The first time, I treated myself to a new Equinox and team made sure that the process was as seamless as possible. Unfortunately, it was stolen. Seems a common story lately, doesn't it? Sigh. So, I went back to see what they could do for me. From discussing options, to finance to working with insurance and transition to a new vehicle, Strathmore Motor Products have gone above and beyond. Their customer service is absolutely phenomenal and have helped me immensely. You don't get that type of service or customer care in the city. Chris, Clarence and Mike have been so good to me. If you're looking for a vehicle, consider taking a drive out to Strathmore. They will put you into a vehicle you'll love and it will be a great experience. Go see them. Really. Do it!

I had mechanical issues today and stopped at Murray Chrysler. Karen Herrmann Lalonde was extremely…read morehelpful and ensured that my vehicle was able to be assessed. She is a great asset to customer service and I appreciate her caring and helpful assistance today. She also texted me to make sure I was safely arriving home. Thank you Karen for all of your help today.

Had an excellent (used) car buying experience with Murray Chrysler in Strathmore. We were looking…read morefor a lightly used Durango, and Murray Chrysler had two vehicles to choose from - a 2017 and 2018 which were both well priced compared with the Calgary Dodge dealerships. Shout out to Lee, Cody and Selby who were all very professional and great to work with!

Thank you Brad and his team at Dodge Chrysler who helped me purchase my van remotely with ease. The…read moresmall town good natured staff helped me with any questions and inquiries and I left feeling like I made there day as much as they mine!! It was my first time qualifying solely for a vehicle and I have nothing but praise for them.

Drumheller Chrysler stands behind the products they sell 100%! I had a very pleasant experience…read moremaking a deal on a used truck and got a great price. The truck I bought didn't have any factory warranty left and I didn't purchase any. After a couple months I had issues with the transmission. I brought it back to Drumheller Chrysler and they found a couple problems inside the transmission. Instead of fixing just what needed to be, the owner Armand stepped up and had his team do a full rebuild on my transmission at no charge! They even cleaned my truck and Armand met me at the dealership on a holiday so I could pick up my truck. Best customer service experience at a dealership by far.

We purchased a Nissan Cube recently and Haidar was a great help in the steps to buy the car. We…read morehave not bought a car in a very long time and were completely new to the process. The car was in exceptional shape and it had low km. It had a few spots that were worn but otherwise if was a good deal for a rare car. If you are looking for a used car I would recommend Urban Motors for their selection and customer service.

Great experience, first time ever with an honest car dealer, super honest, showed me reports on…read moreevery bit of maintenance. Drove away Happy we got it done. Thankyou Haidar

Well the appointment started out ok but ended up a complete and utter disappointment. Will never…read moreever return. Got a coupon on back of my Safeway receipt for an oil change $39.99 so I called to make sure I didn't need an appointment. Went over one Tuesday afternoon. They said they could fit me in within the hour and it would take another hour to do the oil change. I parked my butt on the chair in the waiting room hoping they would get my vehicle in sooner rather than later but no such luck. It was 5 minutes before the hour before they brought my van into the shop to start. In the meantime, I had a coffee and read on my iPad. They asked if I wanted the air filter changed too and I said Yes. That was the beginning of the end. They said it was coming over from Napa and that was what they were waiting for. And waiting. And waiting. I was getting rather annoyed that the oil change was done but we were still waiting for the stupid air filter. I got on the phone and called Napa myself and they said they didn't have an order for it. Turns out they ordered it from Princess Auto. At this point, I'd had enough and said just put the old one back in and I want to get out of here. Waiting for almost half an hour for nothing was not working for me. I went up to pay and it was over $50. What a crock of shit. They charge $3 just to top off the fluids. Seriously? They should give me the whole damn jug of washer fluid if that's what it costs. It wasn't even low but that's how they make their money. It wasn't worth the time or effort to go here. Took wayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy toooooooooooooooooooooooooooooooooooo long and cost just as much as the quick oil change places. Yes they were very friendly (actually friendly to the point of being sickly sweet and that get annoying after listening to them for 2 1/2 hours) but it's not worth it in the end. Save yourself the headache and go elsewhere.

Disappointing Experience with Poor Transparency, Inspection, and Safety Oversights…read moreMy first review was based off excitement and a smooth buying process until ... ... I recently purchased a truck from this dealership, and my experience has been incredibly frustrating. The truck was supposedly subjected to a "full 180-point inspection," covering critical components like the engine, transmission, suspension, and exhaust system. However, shortly after purchase, I noticed significant transmission issues, including harsh shifting, which should have been caught during this inspection. I was later advised that the issue stems from engine oil leaks caused by the VCT solenoid seals, a problem that's well-known with this model. These issues should have been identified before selling me the truck. To make matters worse, I was never informed about the low tire tread (4/32), and now I've been advised I need new tires soon. The dealership should have flagged this during their supposed "full inspection." Additionally, my husband was double-charged $6,000 for an extended warranty on his truck, and it took us weeks to get a hold of anyone at the dealership to resolve the issue. It was an incredibly stressful process that shouldn't have happened. But the most concerning part? His truck also had a loose steering wheel, a safety hazard that almost caused a serious accident on the highway. This issue was never flagged during the supposed inspection either. After hearing about the truck's "thorough inspection," it's hard to believe no one noticed these major safety issues. To add to my frustration, I took my truck to another dealership for maintenance and was informed that I need to consent to a transmission overhaul just to have techs take pictures of the transmission when it's taken apart and send them to the warranty provider for approval of the repair cost. If the repair cost is not approved, I'll still be left with a $1,900 bill just to put the transmission back together. If the overhaul is not approved, I'll face a $10,000 cost for the transmission repair, despite the issue stemming from the VCT solenoid seals, a problem that should have been caught in the inspection. I feel deceived, especially considering the dealership assured us that the trucks had undergone thorough inspections. These problems, especially the safety hazard in my husband's truck and the transmission issue in mine, should have been identified and addressed before selling us these vehicles. We trusted this dealership to be upfront and transparent, but instead, we've been left dealing with costly repairs and severe safety concerns. For a dealership that claims to provide quality inspections, the oversight of such major issues is inexcusable.