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Carson Eldercare Consulting & Management

5.0 (1 review)
Open • Open 24 hours

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6 months ago

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New Directions Counseling Services - child and teen therapy

New Directions Counseling Services

2.3(18 reviews)
6.2 mi

WAENUNG READ THIS: i show up for my first appt. Desperately needing help. I mean bad. Had one…read moreintake appt. With someone named Christina (had no issues with her). Well my 2nd appointment i showed up on the wrong day. See i got a really bad TBI and it all happened right after my grandma, then mom died in june 2025. Then 10/2025 some drunk guy hits me head on. Anyways we made a 2nd appt. And i show up and waited and nobody showed up or called. I had to call them. Christina said her appointment ran iver (understandable). So we make a 3rd appointment. It was scheduled for days ago. It was a virtual appointment. No call back. Just nothing. So i guess im now stuck without ANY help . Then they give me some young 30yr old fancy dressed flamboyant feminine doctor and in less than 180 seconds he puts me on "Effexor" despite my lo0o0ong bad history with any and all SSRI/NIs type of medications. Well in less than 5 minutes this gay doctor. (Sorry but i was molested by my dads brother). And in that 5 minutes almost 2 of those minutes were "how bad the migraines will get", and to "expect severe neck pain". And then see ya later. What??? Really? I just get head on and need someone to talk to and effexor is my answer? I have no idea what happened. Idk if they got me mixed up. Or they just have people working there who have absolutely no idea what theyre doing. I could change that place and im the one that needs help. Unreal. How do you miss 3 appts with a patient and on the 3rd missed one you dont even send one email/text of such appointment ? What is going on at new directions. And dont put any blame on me i did nothing wrong this is exactly what happened. You cant determine if someone needs a serious meducation in under 300 seconds. There is just no way. I even checkin in, and commented i was done almost as quick as i checked in. I hope someone there can get it together. Their "Doctor" needs to tone it down a notch and not try putting someone on life changing medication in under 200 seconds. You need atleast a few hours. Idk. Im a still current patient wondering still whatever happened to my last appointment. They pulled a "no show" 2 in a row. And now i sit here. Dont choose this place. I dont expect a pleasant reply, and if its not its completely false i have 12 doctors that know this 2nd appointment never happened and i was never contacted ever again. Just weird. Dont go here. Im looking elsewhere. sorry for typos.

Horrible place. Required a credit card to make an appointment. Ridiculous. Then when I refused…read morethey sent me a bill for an appointment I NEVER MADE. This is abysmal

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Carson Eldercare Consulting & Management - c_and_mh - Updated May 2026

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