I recently hired an agent from Gucciardo Real Estate Group, Guiseppe Tropiano, to sell my house in…read moreAlbany and had an absolutely terrible experience with him. He disregarded all of my requests and broke clear agreements which had been made before hiring him. He was aggressive and applied maximum pressure and threats to get his way, which a sales price far below the true market price. He was only after a quick buck without doing any work. Beware of this guy. Do not trust him. A company is only as good as the people they hire and Guiseppe's behavior is a reflection of the culture of Gucciardo Real Estate Group. You have been warned. This is a true review from an actual verified customer.

I agree Anthony does great work. He's the one honest person in a sea of questionable real estate…read moresalesmen and saleswomen in Albany, all seeking to get rich and do it quickly. I'm very afraid his business will suffer due to the recent class action that effectively eliminates the role of "Buyer's Agent". If the seller won't pay my agent, I'm going to be forced to cut him loose. That's how most folks think.

I've been a customer of Trustco since it was Home & City bank. Over the years, I've had pretty good…read moreservice. About 13 years ago, they gave me a mortgage when no one else would (2008-9) Then, about 6 or 7 years ago, something changed. Maybe the bank manager turnover became too rapid? One convinced me to apply for a home equity line of credit, and then I was denied! Recently, though, I had an unpleasant series of events brought on by a teller doing the OPPOSITE of what I asked her to (by phone.) Then, another mistake in their attempt to fix the first one. Third time was a charm, and all the penalties I'd tried hard to avoid were rescinded. I know it's the times we live in, and it's hard to find good long term workers, but try something. Something...

Patrick zipped around in his mercedez so fast while showing us places we lost him twice. And while…read moreat the properties he just kept zoning out; that or he didn't know anything or care about the properties we were viewing. Which was a picnic compared to how bad he was at selling; we ended up selling for 20% less than what we paid. He was so ignorant about how our property was affected by flooding and drainage he gave the buyer wrong information that hurt on the sale. We later got advice from an engineer which let us know the truth; McSharry had no idea what he was talking6 a3bout and it cost us5we lost him twice.

It's sold! We listed…read moreour house with Julie and Patrick after doing some extensive research on realtors and having sit down meetings with our three top choices. And without a doubt, they were the right realtors for us. More than anything, we needed someone to hold our hands through the process of selling our first house. I think it was Julie who said the experience was more like a marathon than a sprint. One of the things that we found the most appealing were the duo's stats. The ratio of sales price to asking price, and the average time of their listings on market, were fantastic. But what is it they always say? Past results aren't a guarantee of future success? It took a little bit longer, and we didn't quite get as much for the house as we had hoped. But there were a lot of unexpected bumps along the road. Like a tree falling onto the house, and puncturing a hole in the roof, while it was on the market. But Patrick and Julie were always a reassuring voice of calm. Plus, they were able to connect us with people who could help shore up the house to get it ready for going on the market, even when our long time handyman wasn't able to get us onto his schedule. While part of me wishes the couple might have been more aggressive at marketing the property, I don't regret the decision to pass on the more aggressive agent we considered for the listing. With an impending move on the horizon, and the inherently stressful proposition of selling one's most valuable asset, the calm and peaceful disposition of McSharry and Associates was just what we needed. Thanks again to Julie and Patrick for working with us, and even answering our questions after the sale was complete. They never doubted that it would turn out okay in the end. And indeed, it did. Plus, they donate a portion of their commission to a local charity of the seller's choice, which is just the icing on top of the cake. So not only did we sell our house, but hopefully we did a little something to help combat food insecurity within the Capital District.

I have worked with HS Realty as a real estate lawyer on HS's side and on the "opposing" side…read more Knowing HS is on the deal, when on the other side, gives me a sense of relief because I know the process will be near seamless. The agents here will jump to resolve issues for clients as they appear immediately. When I am on the same side as HS Realty, I feel like less work is required of me. I routinely ignore peer-to-peer reviews because they seem insincere so I want to disclose this part: HS did not solicit me for this review nor do we have any type of financial arrangements. Way before I started my practice, I was a home shopper myself. Guess who was my agent? Haleh S. I don't regret it for one day. She got the lowest price for me and I mentally thank her every day as my neighbors paid much higher prices. There is strategy to this brokerage and they do watch for your long term interest. I am happy when I am able to pay it forward because Haleh truly embodies professionalism in real estate. She does not defer to anyone. She cares for your transaction as if they were her own. I know she treated me this way during my own transaction. And I feel the same when I work with her wonderful agents on other transactions. When you hire HS Realty, you are hiring a family friend who truly cares about you and your family.

Caitlin Montalvo was our selling agent. We cannot say enough good about her. Caitlin is a very hard…read moreworker, the perfect temperament to be a realtor, calm under pressure, thorough, professional, positive and reassuring at every step. She is a clear communicator and we knew what to expect each step of the way. You can have confidence in her abilities, whether you are buying your first home or sixth! We highly recommend her!

We had another excellent realtor experience with Bill Hannon, Howard Hanna Real Estate. We met…read morewith Bill before listing our Ballston Lake home. Bill presented us with a detailed market analysis and recommended a sale price. The price was within our ballpark estimate. The price per square foot was a bit higher than other homes in our neighborhood, but Bill was confident that given the excellent condition of our home that the house would sell fast. Once listed, the third couple presented an offer just 7 days after the listing. The offer was only 1.5% below our asking price. We accepted the offer without a counter. Bill kept us thoroughly informed during the time from offer to closing. He was always responsive to both parties and our attorney. We also recommended him to our friends who were also selling their home in Niskayuna. In summary, Bill is very knowledgeable about real estate in the Capital District. His manner is very comforting and helped to take the stress out of leaving our home of 47 years. He accommodated our needs throughout the entire process. We certainly recommend him as an outstanding real estate agent.

I've had a great experience living in this apartment over the past two years. The space itself has…read morebeen comfortable, well-maintained, and a place I could truly call home. Any minor issues that came up were addressed in a timely manner, which made a big difference in my overall satisfaction.

DBO took over management of the building I lived in about 9 months after I moved in. They have…read moreonline rent payment and maintenance requests. Nancy and New Scotland Management, a middleman with DBO (?) filled out rental assistance paperwork and gave me grace periods for rent payments. My rent was not increased, possibly because I was going through cancer treatment and financial issues. Also, my studio was super tiny. I will never forget what Jennifer, Nancy and Dan did for me. Management promptly addressed smoking in the building. They also fixed a broken spring on the front door. It took a LOT of prodding over many months to get them to fix a heating problem (too hot, not too cold), but they did eventually fix it. Once DBO took over, common areas all but stopped getting cleaned. Prior to DBO coming in, the entryway, little lobby area and stairwell were vacuumed, mopped and dusted very regularly. I had to beg DBO repeatedly for the filthy common areas to be cleaned. Grime and bits of garbage remained in the vestibule after the "cleaning". The garbage disposal area went way downhill in cleanliness too. I hope DBO rises to the challenge of maintaining the integrity and character of the beautiful 1800s building I lived in. I enjoyed 7 foot high windows, 12 foot ceilings, brownstone type stairs and a chandelier. Many OOT landlords come to Albany and reap stunning profits from Albany residents but give nothing back to Albany tenants or the community. Please be respectful and fair and help protect the dignity and historical beauty of our homes, our dollars and our lives! We are counting on you! Thank you.

Selling my home for the first time felt overwhelming, but Kristen and Kevin made the entire process…read moreso much easier than I expected. From day one, they were patient, knowledgeable, and always available to answer my many questions. I never once felt like a bother. They took the time to explain everything clearly. Their advice on pricing, staging, and marketing was spot-on, and thanks to their strategy, we had strong interest right away. When offers came in, they walked me through every detail and helped me negotiate the best possible outcome. I never once felt like I was on my own. I'm so thankful to have had so much help navigating this process for the first time. They kept me informed, stayed ahead of every deadline, and truly made me feel like I had a team. Thank you both for making this such a positive experience!

Worst agent I ever used. i was told by Kevin he had plenty of buyers lined up. There will be a…read morebidding war. A week went by. Nothing, crickets. I got a call from another agent that brought a young couple and that couple offered my asking price. I was so fed up I took the offer. The plenty of buyers that Kevin had lined up to have a bidding war was all a lie. Look elsewhere.

My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.