I made a reservation on Travelliance for a hotel in Italy for my honeymoon (03/02/2020) before…read moreCovid-19 shut down the world. I requested a refund of my reservation from them in late March 2020. It took until after my reservation had started for them to respond to me that I needed to get in contact with the hotel to get the refund (04/28/2020). So I try contacting the hotel (05/04/2020) which has no way for me to contact them except through e-mail. So I contact the hotel but in the meantime Travelliance tells me that the hotel won't issue a refund(05/11/2020). So I dispute the charge on my credit card since there was no way I could get to Italy. After much back and forth with the credit card company they find in favor of the hotel. I finally get a hold of the hotel (07/22/2020) and they said they would be willing to issue a voucher but they never got paid by Travelliance. So I call Travelliance about why they never paid the hotel and they first tell me that because I requested a refund they didn't pay the hotel then they tell me that because I disputed the charge with my credit card company the money was never released from them. I call my credit card company and ask if the money was released to Travelliance and they said it was and sent me records of it. So a year later I have no refund and no voucher because Travelliance is doing it's best at lying to me about where the money went so they can keep it for themselves. I will never use Travelliance again.

From the owner: Airline Services, Workforce Lodging, Cost Savings, Rate Savings, Operational Efficiencies,…read moreDistressed Passenger Services, Hotel Savings, Crew Lodging, and Travel Management Technology

We partnered with WI for our summer camps with approximately 300+ students…read more One thing I noticed is that there were only 2 BIPOC staff (out of approx 10 WI staff) the 1st camp who were only present one of the days, and the second camp, there were 0 BIPOC staff w WI. There were 0 BIPOC staff that lead any of the activities for the diverse groups of St Paul students unfortunately. If there is a goal to get diverse peoples out into nature and have them become stewards of our wild areas, youth need to see that reflected in staff and partnerships. I feel like this is a HUGE "oversight" and should be a priority when engaging with diverse populations. Esp with the reach that this organization has when it comes to youth in and around the Twin Cities.

This travel agency likes to scam anyone it can con into believing they can offer "wholesale" travel…read morepricing if you join their travel club! I was invited to a "special presentation" and offered free airline tickets for attending. (These tickets turned out not to be free at all and the phone caller lied and said they were with American Airlines). During this very high pressure sales presentation we were made promises of very, very low wholesale pricing on exotic vacations and hotel accommodations at almost 1/2 of a normal rate. The owners Melanie and Brian Danz told us of trips to Hawaii for pennies on the dollar and gave us their "grand opening" pricing if we signed up. Regrettably, we did. It was many thousands of dollars..... The contract we signed stated that we had 10 days to cancel our contract. It also stated that if within these 10 days, we chose to book a trip with The Travel Consultants; we would waive our right to cancel. To me this is like saying, you can buy this super cheap car and return it within 10 days if you do not like it.....but if you get in it and drive it, too bad...you own it! So, my husband needed to travel out of town on business. He was very hesitant about this company. I called and received a quote from Melanie Danz. Much to my surprise it was 1/2 the price of what I was quoted when contacting the hotel directly. I asked Melanie to book the room for my husband and provided her a business AX to pay for the charges. I realized I was agreeing to the terms of this contract by booking this room. But with the price being this good, I was okay with that and happy with my decision. Until......... My husband went to check out of the hotel he was at. He was told that the room HAD NOT been reserved at the rate quoted...HAD NOT been paid for in advance...AND that he was liable for the full rack rate and needed to pay the hotel directly. The front desk also informed him that whoever had booked the room for him did so on a public website that anyone can book on (similar to expedia). I was furious, BUT I still had 3 days "right to cancel" per my contract. So I promptly went to see Melanie Danz and told her about my issues and that I was not happy with the club I had joined and that I wanted to cancel. She said she was sorry, offered me another bogus "free airfare" certificate and took my cancellation. Thought I was finished and happy to have found out before it was too late that this company lies and swindles people out of their money with false promises and bogus pricing. Three days AFTER I cancelled this company charged my AX card in full!! Not only that but a week AFTER my husband checked out of his hotel room, The Travel Consultants charged him for the hotel room they had given us a quote on even AFTER they knew we had already paid the hotel directly! They are now refusing to refund my money. They keep saying that because I "booked travel within my 10 days right to cancel I waive my right to cancel" This would be all fine and good IF they had provided me with the hotel room at the price they QUOTED me in the first place! I have tried several times and filed a dispute with AX to have the Danz's reverse these charges. They refuse. Sorry for the long story, but I am telling ANYONE that will listen DO NOT SPEND YOUR TIME OR YOUR MONEY WITH THE TRAVEL CONSULTANTS at the Mall of America! They are very dishonest people and their travel club does not provide the service and pricing they promise. Thank you for reading.

Great service for cruises and resorts. My husband and I highly recommend this company. Kind and…read morecourteous staff as well

The care that was taken in Vietnam and Cambodia from the guides for us, the hotels, all were…read morewonderful. Being picked up and dropped off worked well. We were most surprised with the Mango Cruise. We did not know that it was a boat just for us managed by four staff and the guide. It was magical. My favorite hotel was the Indochine Palace in Hue. What made it special were the staff and the awesome service. The guides were also helpful, especially Duc in Hanoi and Phuong in Hue. Phuong helped with getting a doctor. Sokros in Cambodia was outstanding also. Our every request was accommodated by the guides. Truly a memorable experience.

I have worked with Monique for 10 years and have always been pleased with all of the effort she…read moregoes through to give me ( and my grandchildren ) the best experience ever. I take a grandchild anywhere in the world they want to go when they graduate high school. A1 travel I'd the best way to go

We used "Around the World in Katie Days" for a trip to Philadelphia, Pennsylvania in June 2024. We…read morehad some very specific requirements. We wanted a hotel that was downtown, close to a specific neighborhood (we have family that live in the area and wanted to be close) and because we rented a car (we wanted to go to Gettysburg, Valley Forge and the Poconos), the hotel needed to have parking (which it turns out is usually rare and expensive in downtown Philly--who knew!). Katie found us a great vintage hotel that met all the requirements. She booked it for us and sent us an itinerary for the dates of our stay. We had a wonderful experience. Everything was ready for us.

Katie helped us find a hotel and car rental for our recent trip to Boston. We got both for a great…read moredeal and hassle free, we had an amazing time being able to walk to all the local hot spots! Highly recommend!

Huge AAA building with a DMV office, travel agency, and large store for trip-centric supplies. They…read moreno longer offer currency exchange but you can do it for free at Chase or Wells Fargo banks. The building itself is super clean and welcoming. Lots of parking inn a dedicated lot but it can be tricky to get in and out with the other businesses in the area. Everyone I've talked to has been very nice, even in the DPS area. If you go earlier on a week day it's not too bad but it can get crazy on weekends. The store always has sales on luggage if you're in the market. I haven't used a travel agency before, but I've heard good things about theirs.

Zero stars if Yelp allowed it…read more I was driving from Minnesota to Houston when I hit a discarded muffler on the highway, 51 miles north of Ames, Iowa, at 6:20 in the morning. I'd planned the whole trip around arriving before dark because I have trouble driving at night. I called AAA immediately and was told help would arrive within the hour. It took six hours. I waited on the shoulder in 95-degree heat, calling over and over, telling them the same thing every time: flat tire, damaged wheel, and I'm here with my car. When a tow truck finally came, it already had another car on the flatbed. The driver said AAA never told him anyone was with the vehicle, and he'd been dispatched to pick up an abandoned car first. He couldn't carry both, so I had to wait for a second truck. Sam's Club in Ames fixed my car quickly once I got there, but AAA's delay meant I couldn't make my planned stop before dark, so I had to pay for a hotel. AAA said my travel interruption coverage would reimburse it. They've now denied the claim because my tire was repaired the same day, so it "doesn't count." The only reason I needed the hotel was AAA's own six-hour delay. My advice: buy the cheapest membership, since the basic plan covers a tow. Don't count on travel interruption coverage. It's misleading.

I can't say enough good about this company. They provide excellent customer service! The BEST!…read more They are so nice and so helpful and really deliver. I recommend them so highly! Use them. You won't be disappointed!