1. Carroll Square Apartments

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Elk Grove, IL

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Carroll Square Apartments

3.0 (3 reviews)
Open • 8:30 am - 6:00 pm

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6 years ago

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Renee S.

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5 years ago

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Forest Cove Apartments - GROSS

Forest Cove Apartments

(28 reviews)

I wish to comment on my experience with Forest Cove and TLC management…read more I was in search of an apartment and I only had 30 days to find one! I schedule an appointment in the beginning of May to visit the Mount Prospect location. When I arrived the complex was secluded and management was very friendly. I signed a lease and was on my way. However I decided to do research on social media and to my surprise I read more negative than positive feedback then I had excepted. I did reach out to management and had decided to inform them that I was canceling my application, only to learn later it was over a misunderstanding. My suggestion is that when you are searching for an apartment and the feedback from others is not flattering, to follow up with management before making your finally decision. I was in a time crunch and after I had made my decision I received a letter from TLC management. I later spoke to management in greater detail regarding my concerns and if follow-up and time crunch was not an issue, things could have possible worked out. I personally want to thank Forest Cove and TLC management for their quick respond and for their cooperation.

I would like to share the horrible experience that we have been dealing with at Forest Cove in Mt…read more Prospect, IL (owned by TLC Management Company / chicagorentals.com) since a fire occured in our building on 7/27, that we did not cause. We received a phone call on Friday, 8/1 shortly after 12pm letting us know that our apartment was ready to go back to. We decided to go home on Saturday 8/2. We already had booked our hotel, since checkout is 11am. When we got to our apartment we saw water damage all on the bathroom floor, dirty water with soot, cracks in the wall panels and so much, that it spread to our closet's carpet. The smell was unbearable. That water was sitting there for 6 days. I called our complex and left a voicemail that our unit was not in livable conditions, and I entered a work order through the portal as well. I mentioned that a cleaning will not do the trick and that we have had our carpet for 9 years, and to replace the whole bedroom. We got an email response on Monday saying the carpet in the closet will be replaced ONLY, and they'll put a dehumidifier there. NO apologies and NO urgency. I responded "no, the whole carpet needs to be replaced." I mentioned that I also needed a letter stating our unit was uninhabitable, to be reimbursed for my hotel stay. Taylor Younglove told me that they can email her directly... Assurant (my renter insurance company) said that it is not the normal practice... but they'll do it... and the letter is usually submitted to the claims email by the tenant. They also said they had been trying to reach someone for a week, at multiple phone numbers, and had NO response. Maintenance told them that the whole carpet needed to be replaced, too. I asked if just the closet carpet could be removed for now, so we can go home and the response I received was "IDK probably Wednesday..." So, today came and I still didn't have a response or letter to submit to my insurance. I sent another email stating how upset I was with how we were being treated and that I needed the letter, ONCE AGAIN. The email response came and had a letter (dated today, so Taylor just never did it) that mentioned only 7/27-8/1 (until the original Friday we were displaced.) NOTHING about every day since then. It boasted about how fast they worked to get people back in their homes... record time!! We do want to return home, when it's livable, and thoroughly checked, which OBVIOUSLY it wasn't. We were told we need to pay rent in full and that they can't give us a credit because the cause is still being investigated.... Ok well its a 100% fact that our unit didn't cause it. The unit that caught fire, and that is 3 feet away from ours, has had nothing removed or repaired and the door is partially opened. The smoke smell is so strong, it's nauseating. The outside of our building still has broken glass, caution tape and boards everywhere. They were so proud when they told us they had the carpets cleaned... but wait, it was ONLY the hallway carpets... thank you??? No one in the building had anything done or checked in their units. I am furious. I am exhausted. I am already dealing with the traumatic experience of the fire, and have this to top it all off!! We have been asking for a new porch door since 2016. They only give them to empty units to lure in new tenants. Go look and you will see 1/2 the porch screens are falling off. These are all long term residents' units. Proof attached in photos. Every year we need to submit a work order that our heat doesn't work. Proof attached in photos. The past 2 years we've had an 8% increase in rent for... what?!? No new amenities or anything fixed in our unit. The pool has been broken/closed for 1 month... maybe you should give a credit to your residents for that??? Do NOT rent at ANY property owned by TLC management company. They are a big reason why rent in Illinois has increased faster and higher than any other state in this country.

Beech Pointe Apartments - Apartment sign on Roselle Rd / Beech Dr

Beech Pointe Apartments

(5 reviews)

Our New Home: Beech Pointe Apartments My wife and I just…read moremoved into Beech Pointe Apartments on the first of the month, and right away, we were pleasantly surprised by the warm welcome we received from our neighbors. In just one week, we talked to more people than we had in three years at our old place! The community here is incredibly friendly and diverse, which we absolutely love. Our first impression of the apartment was fantastic. I'm quite observant, so it was clear that whoever repainted the walls and ceiling did an exemplary job. The carpets and appliances were clean, there were no funky smells, and nothing was broken or missing. We were also pleasantly surprised to find nice-sized 4x4x12 storage units in the basement garage for residents to use and a beautiful pond with wildlife in the back, complete with a walk/bike path. The location is perfect! Jewel Osco, Tony's, and Valli Produce supermarkets are right down the street, and the Meineke Recreation Center, where we can do all our fitness activities, is less than half a mile away. We've already added a couple of great restaurants to our list, thanks to Sherri, one of the apartment managers, who recommended them to us. Speaking of staff, Sherri and Elli, who run the office, are fantastic. They are so down-to-earth and all-around nice people who made my wife and I feel very welcome. We also met a couple of members of the maintenance staff, Brian and Jason. Both are very friendly guys and were just in our apartment the other day taking care of two problems: the beginnings of a small hornet's nest outside our bedroom window and a faulty gas burner. They were very professional and came out right away. Overall, we couldn't be happier with our decision to move to Beech Pointe Apartments. The community, the staff, the amenities, and the location have all exceeded our expectations. I have a feeling this is just the first of many positive reviews I'll be writing in the future.

I have stayed here for 1 year in building 150. They have great & helpful staff who are always ready…read moreto help. The apartments are old so not everything would be perfect, perfect so when you move in make sure you note everything down with regards to the condition. I see people not getting a return on their deposits & complaining here though I know 4-5 tenants who lived and moved out & had no complaints. You cannot get a better price & service on an apartment at the heart of Schaumburg downtown. We loved the time we were there. Excellent Staff & support. Only good things to say for the staff and apartment building. Sherry is the Best & if anything get broken or needs service they are quick to get it fixed ! If I ever rent again in Chicago Burbs, this will be the first location I will look for an apartment.

Carroll Square Apartments - apartments - Updated October 2026

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