Cancel

    Open app

    Search

    Carroll Digestive Associates

    3.0 (2 reviews)

    Carroll Digestive Associates Photos

    You might also consider

    More like Carroll Digestive Associates

    Recommended Reviews - Carroll Digestive Associates

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sara B.
    17
    13
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Gastro Health

    Gastro Health

    4.1(18 reviews)
    23.4 mi

    Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

    I have seen Dr. Kossoff for several years and is an awesome doctor with a great reputation in the…read morecommunity. I gave only 3 stars due to the lack of communication with his office and office staff. You call and never get anyone to answer. After an office visit, by appointment, they were to contact another doctor to get the OK for my spouse's colonoscopy. They stated they would contact the other doctor and it would only take about 5 days. A week later called back to other doctor and they said they never received anything from Gastro Health. Gastro Health did not follow up. I called back a several months later, finally getting someone to answer my call, and they miraculously received the form from my doctor THAT day while my spouse was on the phone with Gastro Health.. And they still have to submit form to get clearance. Expecting a call back from Gastro health, which never happened. Called back and left messages. The first time the office ever called me back from original appointment in October is in January. 3 MONTHS. It was a MESSAGE to schedule the colonoscopy. Tried to call but NO ANSWER, still don't have an appointment. I had a colonoscopy, 3 years ago and was to have another in 2 years. They told me they would call to set up an appointment. NO CALL. Can't get a hold of anyone. This is after I was told I had to get an appendectomy after my colonoscopy 3 years ago. Office staff needs to get straightened out and be held accountable.

    Photos
    Gastro Health

    See all

    Robert Lafsky, MD

    Robert Lafsky, MD

    3.7(3 reviews)
    42.9 mi

    Really will miss Dr Lafsky - have been thru 3 colonoscopies with him and he is by far the most…read morecompetent MD in NOVA. Sadly, he is retiring next year but his staff will certainly carry on . I recommend every one of age get this procedure done - the care from this office is magnificent and professional. All the best Doc.

    Lafsky is fine, but not worth dealing with the reception staff, specifically Sam and Nancy. I have…read morezero shame calling them out after how I have been treated. I've been a patient for YEARS and only managed to see Dr. Lafsky in office ONCE due to repeated scheduling errors on their end. The final straw was after being denied a scheduled appt. With Dr. Lafsky by Nancy the office manager. All bc I missed an appointment while I was in the hospital with SEPSIS. Instead of telling the doctor I was there she sat me and my MOTHER down for 45min to lecture us about missing appointments. I even called from my potential deathbed to cancel and i saw Dr. Lafsky while in hospital!! Later that weekend, I retroactively received an invite from the receptionist Sam to an entirely different appointment the previous month that I did not make nor was I ever informed of. Clearly trying to clean up a screw up. So, after trying to schedule an over due Endo and colonoscopy for 3 years with this office, I finally gave up and found a new GI. I came in as a new patient, had my first appointment, and both procedures scheduled and performed in less than 2 weeks. If you are having issues with this office, it's them not you, just run. P.s. shout-out to Reston Gastro Health! It's a 2hr round-trip, but probably just gained me years of life back.

    Carroll Digestive Associates - nursepractitioner - Updated July 2026

    Loading...
    Loading...
    Loading...