New property. Spacious. I arrived in a Saturday late…read moreafternoon. Busy and noisy in the lobby. Sleeping room floors were quiet. You'd not know it was that busy. A few minutes drive from UNI. Worth a try.

Breaks contract. Lies about what's offered. Hard to work with. Highly do NOT recommend for a…read morewedding. I am typically lenient and easygoing in reviews, but organizing a wedding with Bien Venu caused constant stress and was a huge pain in the butt. They offer you a lot and make it sound great, until you sign the contract which they will immediately begin braking. We were treated very poorly and the most basic services and equipment we were promised during our walkthrough we were later told were not an option. We were also improperly charged thousands of dollars worth of bills; eventually this was figured out, but it was just one more thing that they got so wrong. I could list more than 20 different things they told us they would do in the contract, in emails, and verbally that they failed to do. We loved our wedding, but it was no thanks to Bien Venu; they only made everything about wedding planning and the wedding day difficult.

The service here is amazing if I could give more than five stars I would the service talks to you…read moreand is more than happy to help you out . The womens bathroom has period products provided free of charge . Even the service offered me some of hers as I forgot my products as I was bleeding everywhere 10/10 hotel

The Waterloo Elk's Lodge is available for anyone to host an event in the facility whether you are a…read moremember or not. The staff can assist you to make things happen without membership. This is an historic building that has been available in the community for many years. It has recently undergone total renovation with up-to-date and lovely furnishings and decor. The building is also 100% wheelchair or handicap accessible from the parking lot entrance onto all building levels of which there are five. There are a variety of room sizes available to choose from so you won't be a small group in a huge room, everything is quite versatile. If you can imagine it, the staff at the Waterloo Elk's Lodge can help make it happen for you or your group. We have hosted &/or attended a wide range of events in the building through the years. From small intimate family gatherings, wedding receptions, scout ceremonies, graduation receptions, bridal and baby showers, birthday parties, committee and luncheon meetings, political rallies and dinners, fundraisers, HS proms, sports banquets, gala events, class reunions, celebration of life events, funeral dinners, wine tastings, Christmas parties. Any event is guaranteed to be enjoyable. We have never been disappointed. You will find the management team is delightful to work with. The chef and kitchen staff are extremely knowledgeable and do a wonderful job with meal service. We have never been disappointed with our food. The wait Staff are Personable and accommodating. The bartenders can make any kind of drink you want from the stock on hand. Each room is nicely appointed, but you are welcome to bring your own decorations and accessories, if you wish. So if you have an event coming up that you need to host in the community consider The Waterloo Elk's Lodge. If you can imagine or dream it, the staff can help you make it a memorable event in your budget large or small at the Elk's Lodge hall.

While the building is beautiful and most of the staff were great, the bartender and "security" were…read moreincredibly rude to the bride and entire bridal party. They spent A LOT of money to have their wedding there and were disrespectful all night and made everyone feel uncomfortable. The bartender refused to prioritize the bridal party for drinks, halting them from being able to take photos in a timely manner. They asked for a ton of money to only have one bartender on staff for a very large group of people, so there was a significant line for drinks all night. The security guard was creepily checking out the women all night while at the same time being incredibly rude and unprofessional. We had actual police officers in attendance as guests, and even they couldn't believe how Paul Blart was acting. He was overheard asking the bartender "when is this thing over, I don't get why these things last this long." When the bridal party went to do a check to collect the rest of their belongings before leaving for the night, he stated a bunch of them were "fooling around" in the basement. Someone who clearly has never been invited to a party or a wedding in their life should not be tasked with this. Not to mention he gets paid $300 to be there. Even pacing up on the stage staring everyone down while we ate dinner. You would think he would be more concerned with waiting by the entrance to ensure there weren't people going to be drinking and driving (his job) instead of ogling the women and treating/questioning all the guests, pulling them out from the dance floor to interrogate them like a wanna be cop. Pay 7k to this place if you want to be treated poorly and your guests to be treated poorly on the most important day of your life.

Not conventional. A surprisingly intimate restaurant located in an event center. Service was…read morefantastic. The food... Very surprising. Delicious actually. Premium selections for wine. And you should stay for dessert. I had the crème brûlée, but love the fact that there is a weekly cheesecake option, because who doesn't like cheesecake. Plenty of space for small business dinner or large group.

This place is not upscale or fine dining. I was so disappointed and embarrassed. I made…read morereservations for my anniversary and had company from out of town. We drove up from Cedar Rapids. This restaurant is in senior facility. you have to walk through a pub to get it to it. We walked in through the pub and food was being delivered on a robot with orange trays. We entered the dining room and it felt like a convention center. Not white table cloths, tables too big for an intimate dinner. Drinks were made in the pub we walked through not served the right glasses for the drink. Food tasted good but was over drizzled with sauces. One dessert came out frozen and was so hard a knife wouldn't cut through it. When the waitress brought the check she said any other plans this weekend and we said it was our anniversary , which was asked at the time I made the reservation, she then gave us a dessert for free.... Also not what I am looking for at fine dining. It was a real disappointment.

I stayed at the Best Western over Thanksgiving, but had to leave early because of the winter storm…read more Unfortunately, they wouldn't refund the unused night. Based on this experience, I wouldn't stay here again.

What a fabulous find!…read more We rolled in around 1 or 2am, exhausted. There wasn't anyone in the lobby, so, we went ahead to the parking garage & came back. The parking garage is conveniently located, easy to access, spots are reserved for guests & validated. On our return, the desk was still empty so we called as instructed. We were greeted promptly by staff, including a trainee. Both were friendly & we were checked in quickly to our VERY QUIET ROOM. I was expecting it to be noisy on rolling up, but we were pleasantly surprised by the sound-deadening brick added to the walls. We slept great! The room temperatue didnt fluctuate wildly & the bed was comfy. We skipped breakfast we slept so well. If I were to really look for something to complain about, it would be that there were 3 decaf coffee pods & only one caffeinated. We brought our own, so turns out we didn't have to fight over the good 1

Really awesome! They had a variety of Mac & Cheese dishes the day I went, and everyone got…read moresomething different - top reviews all around the table. Highly recommend! Serving sizes aren't necessarily big, but not too small, and the quality is high. I'd happily get multiple dishes if I was looking for more. Great date night.

Amazing meal! Go here. Husband and wife chef team are quite a pair! I started with the Orange…read moreroughy even when i don't like sundried tomato, because it sounded so good. Well, great choice! I thought as a last minute decision, try the green chile mac & cheese with carnitas. Wow, knock your socks off!

I don't know where to begin but I'm from Texas and this is easily some of the best bbq I've ever…read morehad. I've been coming here for well over a year (thanks for feeding my family so much good food). I have easily had everything Rodney has offered on his menu and everything is AMAZING.. from the rib tips to the chicken wings. My kiddos love his food and my spouse who is not usually a fan of bbq has said he could eat here everyday of the week if he could. On top of his amazing food, his family is also so incredibly nice!

Got the rib tips and chicken wings and it's definitely the best food I've had while in Waterloo…read more Highly recommend.

I had my wedding reception here and Felica was the one to help me along the way. She is an amazing…read morecoordinator with patients of steel. The facility itself is beautiful with so many options. Also Felica was able to help me in choosing a photographer and DJ, even to hair dresser. Enough can not be said about Felica and her dedication to her job, she not only helped me with the details, but she set up tables, table cloths, moved things along. She did so much more by her own hand than i expected. The food was amazing, we had chicken and steak. We did have some technical issues but Felica was quick to ease my mind after it was all over. If you are looking for the best place in town to have you celebration the Pipac is the place for you and your guests.