This dental practice will likely bill you fraudulently and continuously after any dental procedure…read more. This dental group was in network with my dental insurance. I unknowingly paid more than my allowable amount when I had the procedure done. When I finally received the itemized bill from my insurance I was also blessed with ANOTHER bill from Dental Group of Amarillo wanting even MORE money !! The charges that this group send out are absolutely a rip off to all of the Amarillo community. No procedure should cost as much as they want to charge. I ended up spending time on the phone with my insurance carrier and they informed me since this group is in network they can NOT charge me more than the allowed amount and they sent me a fraud/grievance report to fill out. I ended up calling the dental office and I had to explain that they couldn't bill me this ridiculous amount and they ended up stating they would talk to their billing department. They acted Shocked and stunned and said " I guess we missed that allowable amount, let me talk to our billing department ". Once they called me back, I was credited for overpaying and told to throw away the new additional bill that they surprised me with. I will never use the dental group again. They also used a product that my insurance doesn't cover knowing that they could bill more for it without telling me this prior to the procedure. This is the most shady money grubbing dental group I've ever seen. If I had not paid attention to the bill and not called both my insurance and this dental group to explain to them they overcharged me and shouldn't be billing me more they would have gotten away with it and no one would have been the wiser. There is no telling how many people they have ripped off in our community.

Very happy with my first visit with Dr Troy Moore DDS ,they got me in quickly, took care of my…read moreinsurance and everyone I came in contact with were very friendly and helped me with my anxiety, Surprisingly they were able to take care of all my needs in one morning. I am happy to be there patient and will be coming back for all my dental needs.

Being new to Amarillo, I hadn't taken the time to find a dentist until I broke a crown and urgently…read moreneeded one. I called and they immediately got me in for repairs. I have since had some additional work done and my cleanings. The staff here are very personable and friendly, and Dr Crawford is the best. They have clients coming all the from New Mexico and Oklahoma just to see him. They don't pressure you into getting a lot of unnecessary things done, as I have experienced with other doctors in the past. And they are very flexible with scheduling your appointment. I strongly suggest making them your dental service.

Always a pleasant experience. Everyone is very friendly, courteous, & professional. Dr. Crawford…read more& his assistants make you feel comfortable & at ease. Some people are very reluctant to go to the dentist. If your scared of the thought, you should go here, they will put all your worries to rest. Highly recommended, very reasonable prices. Quite possibly the best dentistry in Amarillo!!

Steve Austin is a caring and compassionate dentist that provides the highest quality dental care,…read morean excellent dentist if you have trouble with serious anxiety. Recently, he replaced a crown for me, and he and his staff did a great job caring for me and keeping me comfortable. He never appears to be rushed. He is good about following up with a call and checking on you if necessary. But what I appreciate most about Dr. Austin, was his kind, gentle, and respectful way of treating and caring for my daughter when she was a kid and teen. Steve Austin has been my family's dentist for years. My friends, family and extended family are so thankful for him and his service. Tatum, who is a younger dentist, and Austin would both be an excellent choice. 2815 South Georgia Street (Brick building across from United) 358-7646 Dr. Austin's office will take care of contacting your insurance provider, to determine cost, so there are no surprises. My dental insurance is Met Life and previously AISD. Dr. Austin's dental hygienists and receptionist are just as kind and responsive as he is.

I called to make a new patient appointment last Thursday and after less that 5 seconds the person…read moreanswering the phone abruptly hung up on me. I tried two more times and the exact thing happened. It is an interesting approach to take to a business claiming they welcome "New Patients." I selected Austin and Tatum for specific reasons, but I couldn't get past Hello.

If your looking for a dentist, keep looking! They will charge you for walking in their business…read more Charged for something that should have been covered from a repair a month ago!

Dr. Spence Vlosich is the best! I used to see his dad! His brother is also about to join the…read morepractice! Very family oriented and lovely folks.

This was our first visit to this dentist and it was a very pleasant experience. The staff was very…read morefriendly and knowledgeable, and were pretty close to on schedule. The hygienist and dentist were very thorough made a future treatment plan (and it's cost) very clear and easy to understand. I would visit this dentist again, and plan to bring the rest of my family in as well. The only snag I hit was when it was time to schedule an extraction at the OTHER office (on Georgia). At the other office- the specialist only works ONE day per week and only schedules 1 month in advance. That was our only frustration. But I highly recommend this dentist/office.

Dentist and most dental assistants are great and courteous. Front desk staff needs to be done away…read morewith as they are rude and schedule without any information regarding visit. They are the major problem at this office. If you're going to spend your money, don't come here!! Please go somewhere you valued. I hate checking into this place. I will be completing my service and looking into another office!!

I highly do NOT recommend this dentist. Apparently they are…read moremore interested in making patients wait while they go to lunch rather than attending to a patient in need. Needed a partial tooth extraction and because they were running behind they brushed my daughter off and asked her to come back after they were done with their lunch. Very disrespectful and selfish. They deserve no rating!

When I had my consultation after seeing the dentist the lady told me that I only owed $1100.00…read morewhich I paid right away. They told me that they talked to my insurance company but now I really wonder what happened! Now they have turned me over to a collection agency. They could not get my dentures right so now I am without any dentures at all. I stopped going because the dentist told me I only had 3 adjustments and it wasn't worth the trauma. Buyer beware! Stay away from this place they tell you one thing then charge another. Couldn't get me dentures right! Bad place to do do business!!!! Anonymous because I fear retribution!

Today was my first time coming here and all the staff was great. Front desk lady's, very kind and…read morewelcoming. Kim did my X-ray and cleaning, very professional and kind. Dr. Wilkie was Great made sure all my questions were answered. Finding a dentist was very difficult, because there is not enough review's . But they did not disappoint.

I'm a new patient at Pendergrass & Wilkie. Dentist offices cause me a lot of anxiety but my…read moreexperience was positive. Josie was my hygienist and she took great care and extra time to put my nerves at east. I saw Dr. Pendergrass and he was professional, caring and friendly. I also appreciate the office staff as I had to reschedule my initial visit and they worked with me on that and on my insurance/co-pays. I look forward to better dental health with this new dentist.

I had a root canal done and it was the best time I have ever had visiting a dentist. The people…read morewere fun and extremely concerned with my comfort. I so appreciate that they took the fear out for me of having a root canal. The best!

Issue Customer service! Not listening to a customers side…read moreof a story after being mistreated by an employee on three different occasions and listening to the other patrons complain about her in the waiting room made me realize it wasn't just me that felt the same way about her rotten attitude. You can even read it from other reviews from other people on this app. After I wrote my second review about not getting the money they owed me, i was sent a letter stating that I was not a good fit for their practice! Like I was ever gonna go back there again. Lol. It's too bad that one bad apple can spoil the whole bunch & and the manager lets her get away with it? One of the dental group of Amarillo dental offices, used to get voted best dentist office of the year, those days are long gone until someone deals with the problem employee that everyone has to deal with right before they leave. I moved on and found a great dentist with super friendly staff. So happy not to have to go back to Dental Group of Amarillo, Ravenwood Court (just off of Tascosa Road). Life is too short to be treated so poorly for no reason at all. Have a great day everyone & GOD Bless You!

They are all about the money! I wanted to replace my broken partial however they refused to do it…read moreand I was never told why. Instead they gave me an estimate of $16,000.00. They failed to listen to me. The female dentist was rude and condescending. There are far better places in Amarillo

Don't give this dental place a down payment because they don't want to give it right back. Just for…read morea refund it takes a month and I still haven't received it. Bad business it didn't take me a month to pay them but it's taking them forever to give my money back.I don't recommend them at all

Awesome staff and service. So friendly and helpful. I felt like one of the family when I walked in…read more Dr Eddie Sauer is wonderful. Very knowledgeable, great manner in that he spends time making sure all issues addressed and no questions. I would recommend Shemen Dental Group very highly

Sadly this place leaves a lot to be desired. Do not be fooled by the pretty building and interior…read more The staff lacks common sense and attention to detail. We had a horrible visit with my 8 yr old who had an abscessed tooth. They referred us to a peds dentist and assured us we would be seen and they had more options for sedation. Sheman's office staff did not get the correct information from the other office and sent me to them with a kid who was in pain and recently numbed. Due to Sheman's staff my son did not have the work done and was left in pain until we could get another appointment. When I was upset in the office (after dealing with my hurt & upset child) the office staff thought it was funny?!? The lack of professionalism in their office staff was unnerving! This is the 3rd time I have had issues with the staff. The first time was for procedures done that were not covered by my insurance (which is excellent btw) leaving me with a shocking $500+ bill. The 2nd time I was assured I would only be billed about $40 extra on a cleaning visit (which are normally free with my insurance), but was actually billed an additional $150!!!! If you are willing to spend the big bucks out if pocket, then go for it the Doc is awesome, but DO NOT count on his staff to give you correct information or follow through!