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    Bryan F Bailey, DDS, PA

    5.0 (4 reviews)
    Closed 8:30 am - 12:00 pm

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    8 years ago

    Wow. Highly recommend only if you seek expert care, professionalism and a wonderful team approach to meeting patient needs.

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    6 years ago

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    11 years ago

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    Lone Star Oral and Maxillofacial Surgery of Amarillo

    Lone Star Oral and Maxillofacial Surgery of Amarillo

    3.3(3 reviews)
    1.2 mi

    I was referred to Lone Star by Dental Group of Amarillo. I'm glad they did. I was greeted in a…read morefriendly manner and was made to feel comfortable as soon as I arrived. The dentist introduced himself as "Dan". I immediately felt a whole lot less anxious about the upcoming oral surgery. I was wide awake during the whole thing. Dr. Dan was very concerned about any discomfort I might be experiencing. The whole thing took less than 30 minutes. Their concern for my well-being was incredible. I highly recommend these folks.

    Pros: I felt like Dr. Ripperger was great. Very kind…read more Took the time to explain everything to me in great detail. Surgery went well and he even called me that evening to check on me. Office is very clean and nice The dental assistant/nurse during my surgery was great as well. She was kind and made sure everything went smoothly. I survived surgery ! Great instructions given post surgery to help healing and recovery. Cons: The front office staff. They honestly just aren't really friendly. I originally scheduled with Dr. Atkins. This was the doctor that my regular dentist originally wanted me to see. I called myself the week prior to the initial appointment to schedule with Dr. Atkins. I didn't find out until the day of my 1st appointment that I wasn't going to see him. I called and asked why I was switched and all they stated was " we can reschedule you if you want ". No other rationale other than I could reschedule to see Dr. Atkins. This unfortunately made me distrust this practice right off the bat. I had already taken off work that day so I decided to go ahead and just go and see the other doctor. He ended up being great but I still feel like the office staff was in the wrong. When you go to check in the office staff are very straight to the point and only interested in your insurance information or obtaining payment. They really don't smile. They seem to lack empathy and lack customer service/kindness. I would send them all to Chick-Fil-A for a week to do some training. lol. I also received a surprise call from the office 6 months post surgery about owing additional money. I guess they had billed my insurance and it took this long for them to realize they needed a little more money from me. I was under the impression that everything was 100% payed for when I left that day after surgery. I understand dealing with insurance can take time and be difficult so I just paid it and moved on with my life. I would recommend this oral and maxillary surgery practice. I do believe the doctors are very good and this is why my dentist sent me to them. The nurses/dental assistants were very good as well. The front desk office staff ( aka, the face of your business ) unfortunately lacked in my opinion but the good news is they aren't the ones doing surgery on you ! :)

    Bryan F Bailey, DDS, PA - oralsurgeons - Updated May 2026

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