1. CARQUEST Auto Parts

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San Clemente, CA

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CARQUEST Auto Parts

2.5 (2 reviews)
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8 months ago

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11 years ago

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AutoZone Auto Parts

AutoZone Auto Parts

(58 reviews)

WHO DOES THIS???? I recently went in to get a new battery. I was apprehensive to turn my car off in…read morecase they didn't have the right battery. I called the store and immediately this man named JOSE said not to worry and that he would come out to check my car. He came right out and was so kind and understanding. Said they did have the right battery and that he would install it. When he went to take out the old battery it was melded together to the terminal with corrosion. Jose took 30 MINUTES OR MORE to work on getting the terminal off. He even went back in and got some Wd40 to continue trying to get it off. He worked and worked and worked. He never gave up or suggested he couldn't do it. He did all of this while wearing his pristine grey Auto Zone long sleeve shirt and didn't get a single stain on it! I was so impressed not only with Jose's work ethic, but also by his cheerful attitude and the fact that he simply was determined to help me and not leave me or my car stranded without a battery. I am SO appreciative of Jose. This Auto Zone is kinda located in a basement area in San Clemente, so it might be easy to miss. But I will search it out again and again simply because of your employee, Jose! I did ask Jose who his boss was and wanted to make sure this message gets to Joe Peckett. Joe- you have a STELLAR employee at Shop #3301. Professional, kind, dedicated, and A+ human. Well done! ~ Mary

I leave one star cuz I can't leave ZERO but there's this one dude there who acts like a straight…read morebitch there ALWAYS WITH AN ATTITUDE DIDNT WANNA CHANGE MY BATTERY EVEN THO THERE WAS NO CUSTOMERS I'm gonna get his name soon so other workers won't get blamed fuck that guy

O'Reiley Auto Parts - Entrance

O'Reiley Auto Parts

(11 reviews)

Visiting the San Clemente CA. Store this last week (9/29) on Estrella st I had a rare exchange with…read morean auto parts employee. Michelle Page worked with me on the purchase of a rack and pinion as well as a pair of outer tie rod ends. I say "rare" exchange because she showed such a high level of professionalism, compassion and overall customer service ethic. The typical , "I know more than you", attitude so prevalent in this industry that inhibits even going to an auto parts store doesn't exist with Michelle. She is naturally interested in helping her customer. I say "her customer" because she owns it. Her explanation, suggestion, follow up and ability is superlative. Her ability has insured that I will always shop O'Reilly as opposed to others and will be more than glad to share my conviction with others. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

Absolutely amazing experience with Jesus this last weekend. Super professional and very…read moreknowledgeable. Jesus has helped me w ordering correct snow chains for my make/model vehicle and they were easy to install. This last weekend - Jesus checked battery charge and alternator - determined battery dead so I purchased a new one from O'Reiley and not only did he save me $70 which Valvolime wanted to charge but than he was kind enough to replace old battery and install. In and out in 15 or so minutes. One of the best car experiences I have ever had at a store and Jesus went above and beyond to make the experience great! Thanks Jesus

CARQUEST Auto Parts - autopartssupplies - Updated November 2026

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