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Butte, MT

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Carquest Auto Parts

5.0 (2 reviews)
Closed • 7:30 am - 6:00 pm
Updated 2 months ago

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9 months ago

These guys go above the standard to help me out.Just want shout out to all the staff thank you. Kevin Reed

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3 years ago

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Ask the Community - Carquest Auto Parts

GM of Butte

GM of Butte

(16 reviews)

We bought a GMC Sierra from these folks last week, specifically from Kody, our salesman. What a…read moregreat guy, very professional and a good listener. We were looking at a specific vehicle and price. Kody listened, offered us several options, including their extended warranty. Once we arrived at a deal, he was quick and efficient getting us through the process, One other person I need to mention is Ginger in finance, what a professional, but yet warm and friendly. We were not financing the vehicle through the dealership, so she graciously held our check for a week to give us time to get our money in the account from our credit union, I do not often buy cars and while this may be a common practice we really appreciated it and how Ginger handled it. Both Kody and Ginger made our buying experience a pleasant process. We would definitely buy from this dealership again. The dealership is currently under a remodel, so things were a bit wonky, but still worth the visit.

I had a poor experience with Butte GMC. The truck I…read morepurchased was not properly inspected or prepared for sale. At the time of the test drive and again at pickup, the vehicle was still dirty inside, had not been properly vacuumed, had visible spots that were never wiped down, and still had adhesive residue left from removed stickers. Additional issues became apparent immediately after purchase: * The horn did not work * The windshield wipers were deteriorated and fell apart * The battery was dead before the test drive * The tire jack was not properly installed * Wheel chocks were missing * Spare tire tools were loose in the back and missing pieces Within 300-400 miles (8 days) of purchase, the check engine light came on. The issue was later diagnosed as an injector-related repair totaling $1,836. Additional brake-related codes were also identified that had not been disclosed. After the sale, I attempted multiple times to work directly with the dealership by contacting the sales representative, sales manager, fixed operations director, and general manager. I did not receive any meaningful follow-up or resolution. I also opened a case with General Motors Customer Assistance. After months of calls, repeated document submissions, and follow-ups, I received a reimbursement adjustment check for $91 toward the $1,836 repair. I expected a properly inspected vehicle, accurate disclosure of condition, and reasonable post-sale support. Unfortunately, that was not my experience.

Carquest Auto Parts - autopartssupplies - Updated October 2026

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