enquired at carpetright for stairs and landing carpet.they sent an estimater around and he measured up,back into store and there were two remnant rolls avalible the gentleman had taken measurements from the estimate and we were told there was enough on the two rolls to do the jub we wanted.do we need new underlay and new grippers,,,,,no all good to be re-used,a date was set and money paid with £50.00 to be paid directly to fitter,
on agreed day fitters turned up and asked if both bedrooms were clear of furniture....????? no as you are fitting stairs amd landing,with that the guys walked up the staires and informed my wife that this couldn't be done as we needed new underlay and grippers at anouther £200 +.
I don't think so my wife informed them and they procedded to leave my wife shut the door and they came back and asked for the £50.00 fitting fee,,,dont think so and shut the door.
my wife then rang carpet right and asked for refund as we would go else where,,,cannot do that without head office approval,it was then she informed them of the law of contract and advised they refund carpet or face the following actions of tradeing standards and soliciters,
money refunded,,,,be warey on your purchase,,,will not use again read more